Save time, empower your teams and effectively upgrade your processes with access to this practical Service economy Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service economy related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service economy specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service economy Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals...
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service economy improvements can be made.
Examples; 10 of the standard requirements:
- Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
- What management system can we use to leverage the Service economy experience, ideas, and concerns of the people closest to the work to be done?
- How do we engage the workforce, in addition to satisfying them?
- Who are the people involved in developing and implementing Service economy?
- What particular quality tools did the team find helpful in establishing measurements?
- Do you have a vision statement?
- How do we Identify specific Service economy investment and emerging trends?
- For decision problems, how do you develop a decision statement?
- What are your results for key measures or indicators of the accomplishment of your Service economy strategy and action plans, including building and strengthening core competencies?
- Is the team formed and are team leaders (Coaches and Management Leads) assigned?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service economy book in PDF containing requirements, which criteria correspond to the criteria in...
Your Service economy self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service economy Self-Assessment and Scorecard you will develop a clear picture of which Service economy areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service economy Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service economy projects with the 62 implementation resources:
- 62 step-by-step Service economy Project Management Form Templates covering over 6000 Service economy project requirements and success criteria:
Examples; 10 of the check box criteria:
- Procurement Audit: Were there no material changes in the contract shortly after award?
- Change Request: Should a more thorough impact analysis be conducted?
- Change Management Plan: What are the responsibilities assigned to each role?
- Procurement Management Plan: Were sponsors and decision makers available when needed outside regularly scheduled meetings?
- Cost Baseline: Will the Service economy project fail if the change request is not executed?
- Human Resource Management Plan: Are internal Service economy project status meetings held at reasonable intervals?
- Probability and Impact Assessment: What is the past performance of the Service economy project manager?
- Procurement Audit: Does the procurement unit have sound commercial awareness and knowledge of suppliers and the market?
- Project or Phase Close-Out: What stakeholder group needs, expectations, and interests are being met by the Service economy project?
- Lessons Learned: How closely did deliverables match what was defined within the Service economy project Scope?
Step-by-step and complete Service economy Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service economy project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service economy project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service economy project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service economy project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service economy project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service economy project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service economy project with this in-depth Service economy Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service economy projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service economy and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service economy investments work better.
This Service economy All-Inclusive Toolkit enables You to be that person.
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.