The IT Operations Management Toolkit

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IT operations management (or more commonly, just "operations") is generally agreed to encompass the day-to-day tasks related to the management of technology infrastructure components and the more granular needs of individual applications, services, storage, networking and connectivity elements of a total IT stack in any given deployment scenario. 

Most companies today rely on their IT for delivering business services to their end users. Any delay or disruption in the service delivery will affect the business very badly. IT teams strive hard to keep the MTTR to the lowest so that they can achieve their SLAs. However, it is easier said than done because IT involves various layers such as network, server and storage, and application. Without knowing where the fault is it is impossible to fix it quickly.

To spot the problem area quickly, a fair amount of knowledge into each of the IT layers is necessary.

If you are looking for answers to one or more of these questions then THIS is the toolkit for you: 

  • What are the leading IT operation management/network and system management software products out there?
  • What exactly is IT operations management?
  • What do IT operations managers do?
  • What are the fields an IT Operations Manager should master?
  • What's the difference between Operations Research and IT Operations Management?
  • What are the latest trends in IT operations management?


This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of IT Operations Management by offering easy to use templates, blueprints, and documents that can be adapted to your requirements. 

  • Simplify your IT operations and find faults quickly
  • Align your IT & business resources
  • Aggregate monitoring systems and never miss an alert
  • Seriously improve IT Operations


Buy with confidence, the IT Operations Management toolkit has a 100% Satisfaction Guarantee.

Put together by The Art of Service's industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of IT Operations Management and how to apply them successfully.

This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a IT Operations Management approach that meets today's standards. It is tailor-fit for professionals who don't have the time or resources at hand to develop the required templates and structure for implementation or management.


The Complete IT Operations Management Toolkit includes 50 resources:

This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for IT Operations Management.

The kit is designed for those who need or are looking for awareness or skills, but simply don't have time to develop the necessary templates and structure for the implementation.

The kit serves to act as a starting point, it will give you a clear path to travel and is designed to be a valuable source of information and activities.

Toolkit Contents:

  1. Auditable Security Controls Of Best In Class Security And It Operations Organizations.ppt
  2. Cloud Computing.pdf
  3. Department Of Information Technology And Telecommunications Strategic Plan.pdf
  4. Designing Operations Interface To Enhance Situational Awareness.pdf
  5. Developing A Framework To Improve Critical Infrastructure Cybersecurity.pdf
  6. Dynamic Data Processing Applications With Data Phasing And Work Management.pdf
  7. Dynamic Data Processing Applications With Multiple Record Types And Work ....pdf
  8. Execution Order Management Of Multiple Processes On A Data Processing System ....pdf
  9. Highly Available Transaction Processing.pdf
  10. Hp Bto Software Roi Analysis Questionnaire.doc
  11. Hp Business Service Management.pdf
  12. Information Technology Portfolio Report.pdf
  13. Information Technology Risk Management Program.pdf
  14. Information Technology Trends.ppt
  15. Integrated Process Model.ppt
  16. It Asset Management.ppt
  17. It Governance.ppt
  18. It Infrastructure Management.ppt
  19. It Operations Automation.pdf
  20. It Operations Management Intelligent. Integrated. Innovative..pdf
  21. It Operations Management Tweet Book.pdf
  22. It Operations Management- A Roadmap For Progress.pdf
  23. It Project Management - Revisited.ppt
  24. Itil Service Lifecycle.doc
  25. Method And Apparatus For Creating A Contract Of Service To The Tenant Within ....pdf
  26. Method And Apparatus For Creating A Tenant Invoice Based On Software Defined ....pdf
  27. Method And Apparatus For Creating Software Defined Routing Meshed Networks ....pdf
  28. Method And Apparatus For Defining Virtual Machine Placement Logic That Is ....pdf
  29. Method And Apparatus For Multi-tenant Service Catalog For A Software Defined ....pdf
  30. Method And Apparatus For Operations Big Data Analysis And Real Time Reporting.pdf
  31. Method And Apparatus For Periodic Diagnostics Of Tenant Event Streams.pdf
  32. Method And Apparatus For Persistent Orchestrated Task Management.pdf
  33. Method And Apparatus For Processing Virtual Machine Instances In Real Time ....pdf
  34. Method And Apparatus To Orchestrate Any-vendor It Infrastructure (Compute ....pdf
  35. Method And Apparatus To Remotely Control Information Technology Infrastructure.pdf
  36. Method For Controlling A Computer.pdf
  37. Methods For Capacity Management.pdf
  38. Methods For Managing Capacity.pdf
  39. Modern It Operations Management.pdf
  40. Operations Booklet.pdf
  41. Sizing-up It Operations Management- Three Key Points Of Comparison.pdf
  42. Social It Operations Management-.pdf
  43. Strategic Information Resources Management Plan.pdf
  44. Sw Development Process Overview.ppt
  45. The Convergence Of It Operations Management.pdf
  46. The Convergence Of It Operations.pdf
  47. Truesight Operations Management.pdf
  48. What Are Services?.ppt
  49. What Is It Governance?.ppt
  50. What Is Itil?.ppt


Toolkit Documents Sizes and Kinds:

The IT Operations Management Toolkit

The IT Operations Management toolkit:

1. Contains 50 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of IT Operations Management

2. Is scalable to any size and type of project or organization

3. Provides blueprints, templates and documents - ready to download and apply

4. Saves you time and budget