Total Quality Management Toolkit

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Understand quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, Customer Expectations and satisfaction, leadership, training, Interpersonal Relationships, improvement systems, and Professional Ethics.

More Uses of the Total Quality Management Toolkit:

  • Analyze, measure and develop processes to improve quality, service and productivity outputs to meet Economic Value added goals and Key Success Factors.

  • Manage to remain competitive and meet expectations on return of invested capital employees need to engage process oriented thinking tied to lean strategies.

  • Head: work closely with the IT Business Analysts and Enterprise Administration to Support Strategy, Planning and Governance of Technology Solutions and investments for Business Partners.

  • Gather information to evaluate current Work Processes in order to determine the flow of work, yield improvements, time requirements, costs, and duration.

  • Ensure your enterprise coordinates objectives with production procedures in cooperation with other plant managers to minimize cost while maximizing product reliability.

  • Be accountable for providing expertise necessary to implement and manage the changes in Production Operations, practices, employee utilization and integrated effort which result from Total Quality Management.

  • Be certain that your business applies mathematical operations to tasks as frequency distribution, determination of test reliability and validity, Analysis Of Variance, correlation techniques, sampling theory, and Factor Analysis.

  • Be able to analyze production specifications and plant capacity data and performs mathematical calculations to determine Manufacturing Processes, tools, and human Resource Requirements.

  • Be accountable for initiating planning efforts, evaluating program objectives, coordinating implementation, and providing a tracking system to measure and monitor program progress and impact the total management effort.

  • Formulate: plan, organize, conduct, and follow up on analyses, events, programs, and initiatives which lead to the establishment of Process Improvement systems.

  • Confirm your organization maintains control of all training documentation and processes to ensure compliance with established standards, accuracy, and traceability.

  • Develop and analyze product specifications to determine standards and to establish quality and reliability expectancy of finished products.

  • Establish: plan and schedule the workflow for each department and operation according to established manufacturing sequences, customer schedules and lead times.

  • Develop, implement, manage and integrate a QMS for the plant; serve as primary Quality Control resource for Problem Identification, resolution, loss reporting and Continuous Improvements.

  • Make sure that your team analyzes and develops product specifications and statistical data to establish quality, reliability, and expectancy of finished products.

  • Warrant that your group performs Quality Management activities that are designed to improve quality of Transaction Processing, Customer Service activities, or other business procedures.

  • Lead the development and implementation of the Hazard Analysis Critical Control Point (HACCP) and the Total Quality Management (TQM) process.

  • Drive Continuous Process improvement by collaborating across your organization on the design of New Solutions that enhance Business Performance and achieve Time And Attendance goals.

  • Develop, analyze, and administer your organizational budget; approve and manage expenditures; forecast short and long range budgeting needs; ensure expenditures are in alignment with approved budget.

  • Develop an environment for Continuous Training and education for the workforce regarding Six Sigma, Lean tools and other optimization methodologies; set the tone for a culture of Continuous Improvement.

  • Coordinate objectives with production procedures in cooperation with other Plant Management to maximize product reliability and minimize costs.

  • Facilitate and lead multiple Continuous Improvement projects, utilizing team based improvement methodology, driving employee involvement, ownership and bottom linE Business results.

  • Secure that your enterprise establishes techniques, regulations and requirements related to Quality Assurance and skill in applying established Quality Control methods to Environmental Management operations.

  • Orchestrate: sufficient Human Relations skill to convey Technical Engineering concepts to others; and technical employees; and to work cooperatively with internal and external customers.

  • Warrant that your planning leads efforts in assuring that your internal quality guidelines are understood while assuring Customer Satisfaction in all areas of production and delivery.

  • Maintain a continuous review of schedules, methods, standards, materials, equipment/tooling, and make/recommend effective changes to improve quality and Reduce Costs.

  • Analyze customers product specifications to establish efficient, cost effective requirements for ease of manufacturing and reproducibility.

  • Collaborate with Multidisciplinary Team on Problem Identification, resolution, cost containment issues, implementation of New Services and systems/performance measures.

  • Warrant that your planning coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.

  • Establish: work according to Total Quality Management principles, ensuring zero defect objectives and safety, operations satisfaction and reaching the agreed Key Performance Indicators.


Save time, empower your teams and effectively upgrade your processes with access to this practical Total Quality Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Total Quality Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Total Quality Management specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Total Quality Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Total Quality Management improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Will a Total Quality Management production readiness review be required?

  2. What knowledge, skills and characteristics mark a good Total Quality Management project manager?

  3. How likely is it that a customer would recommend your company to a friend or colleague?

  4. How likely is the current Total Quality Management plan to come in on schedule or on budget?

  5. What business benefits will Total Quality Management goals deliver if achieved?

  6. What are your Total Quality Management processes?

  7. How will Total Quality Management decisions be made and monitored?

  8. Do your leaders quickly bounce back from setbacks?

  9. Act/Adjust: What Do you Need to Do Differently?

  10. Do you have a Total Quality Management success story or case study ready to tell and share?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Total Quality Management book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Total Quality Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Total Quality Management Self-Assessment and Scorecard you will develop a clear picture of which Total Quality Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Total Quality Management Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Total Quality Management projects with the 62 implementation resources:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Total Quality Management project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Total Quality Management Project Team have enough people to execute the Total Quality Management Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Total Quality Management Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Total Quality Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Total Quality Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Total Quality Management project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Total Quality Management project with this in-depth Total Quality Management Toolkit.

In using the Toolkit you will be better able to:

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Total Quality Management investments work better.

This Total Quality Management All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.