Total Quality Management Toolkit

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Monitor key Quality System metrics, process indicators, and overall health of the cGMP Quality Management System (QMS) to proactively identify and address Quality Systems or product issues and ensure its continuing stability, effectiveness, and improvement.

More Uses of the Total Quality Management Toolkit:

  • Make sure that your business coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.

  • Secure that your Strategy establishes techniques, regulations and requirements related to Quality Assurance and skill in applying established Quality Control methods to Environmental Management operations.

  • Be accountable for providing expertise necessary to implement and manage the changes in production operations, practices, employee utilization and integrated effort which result from Total Quality Management.

  • Drive continuous Process Improvement by collaborating across your organization on the design of new solutions that enhance business performance and achieve Time and Attendance goals.

  • Be certain that your organization complies; interfaces with suppliers regarding ongoing concerns with supplied components and communicates with suppliers on a regular basis to resolve quality issues.

  • Set objectives, allocate resources and establish priorities to achieve the highest quality and lowest cost production to satisfy customer needs.

  • Maintain a continuous review of schedules, methods, standards, materials, equipment/tooling, and make/recommend effective changes to improve quality and Reduce Costs.

  • Coordinate objectives with production procedures in cooperation with other Plant Management to maximize product reliability and minimize costs.

  • Develop and analyze product specifications to determine standards and to establish quality and reliability expectancy of finished products.

  • Drive: plan and schedule the workflow for each department and operation according to established manufacturing sequences, customer schedules and lead times.

  • Ensure you commit; understand quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, leadership, training, interpersonal relationships, improvement systems, and professional ethics.

  • Develop, implement, manage and integrate a QMS for the plant; serve as primary Quality Control resource for problem identification, resolution, loss reporting and Continuous Improvements.

  • Lead the development and implementation of the Hazard Analysis Critical Control Point (HACCP) and the Total Quality Management (TQM) process.

  • Confirm your corporation performs Quality Management activities that are designed to improve quality of transaction processing, Customer Service activities, or other business procedures.

  • Collaborate with multidisciplinary team on problem identification, resolution, cost containment issues, implementation of new services and systems/performance measures.

  • Develop, analyze, and administer your organizational budget; approve and manage expenditures; forecast short and long range budgeting needs; ensure expenditures are in alignment with approved budget.

  • Identify and prioritize important program defects and enter into defect tracking tool; track status of reported defects and take appropriate action for timely resolution of outstanding problems.

  • Facilitate self directed work teams, provide training in core skills areas to team members and peers, and interact with internal and external customers with respect to product planning, Problem Resolution, and Process Improvement.

  • Facilitate and lead multiple Continuous Improvement projects, utilizing team based improvement methodology, driving employee involvement, ownership and bottom line business results.

  • Drive: review contracts to identify all critical Customer Requirements; review and coordinate implementation of customer quality requirements.

  • Analyze customers product specifications to establish efficient, cost effective requirements for ease of manufacturing and reproducibility.

  • Head: sufficient human relations skill to convey technical engineering concepts to others; and technical employees; and to work cooperatively with internal and external customers.

  • Manage to remain competitive and meet expectations on return of invested capital employees need to engage process oriented thinking tied to lean strategies.

  • Assure your project coordinates objectives with production procedures in cooperation with other plant managers to minimize cost while maximizing product reliability.

  • Be accountable for initiating planning efforts, evaluating program objectives, coordinating implementation, and providing a tracking system to measure and monitor program progress and impact the total management effort.

  • Analyze, measure and develop processes to improve quality, service and productivity outputs to meet economic value added goals and key Success Factors.

  • Gather information to evaluate current work processes in order to determine the flow of work, yield improvements, time requirements, costs, and duration.

  • Ensure your organization analyzes and develops product specifications and statistical data to establish quality, reliability, and expectancy of finished products.

  • Confirm your enterprise leads efforts in assuring that your internal quality guidelines are understood while assuring Customer Satisfaction in all areas of production and delivery.

  • Orchestrate: work closely with the IT Business Analysts and Enterprise Administration to support Strategy, Planning and Governance of technology solutions and investments for business partners.


Save time, empower your teams and effectively upgrade your processes with access to this practical Total Quality Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Total Quality Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Total Quality Management specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Total Quality Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 993 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Total Quality Management improvements can be made.

Examples; 10 of the 993 standard requirements:

  1. Are you confident that your organization has an adequate Quality Management System in place to provide a service that consistently meets your needs and expectations?

  2. Are there monitoring activities other than inspection of engagements that your organization is able to use to monitor the system of Quality Management?

  3. What policies regarding the purchase of safety products, materials, equipment, and tools might your organization adopt to improve safety?

  4. What educational programs are offered to associated companies (especially group companies, vendors, contractors and distributors)?

  5. What kind of external environment should be formed in order to encourage your organization to implement total Quality Management?

  6. How are key dimensions identified and prioritized to assure information quality in the pre-processing stage of Data Storage?

  7. What led your organization to adopt the ISO 9001 Quality Management standard in terms of internal or external requirements?

  8. What is wrong with focusing primarily on numerical goals like accident rates to measure the success of a safety program?

  9. Is the implementation of a certified ISO 9001 Quality Management System the specific reason for the increase in profits?

  10. What are the qualifications of your department personnel who conduct the review of consultant engineering bridge plans?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Total Quality Management book in PDF containing 993 requirements, which criteria correspond to the criteria in...

Your Total Quality Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Total Quality Management Self-Assessment and Scorecard you will develop a clear picture of which Total Quality Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Total Quality Management Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Total Quality Management projects with the 62 implementation resources:

Examples; 10 of the check box criteria:

  1. Probability and Impact Matrix: How would you suggest monitoring for risk transition indicators?

  2. Cost Management Plan: Have all involved Total Quality Management project stakeholders and work groups committed to the Total Quality Management project?

  3. Procurement Audit: Is the functioning of automatic disbursement programs tested by an independent party?

  4. Procurement Management Plan: Does the Resource Management plan include a personnel development plan?

  5. Project Scope Statement: Do you anticipate new stakeholders joining the Total Quality Management project over time?

  6. Responsibility Assignment Matrix: What do people write/say on status/Total Quality Management project reports?

  7. Probability and Impact Assessment: What risks does your organization have if the Total Quality Management projects fail to meet deadline?

  8. Quality Management Plan: Have you eliminated all duplicative tasks or manual efforts, where appropriate?

  9. Requirements Management Plan: Has the requirements team been instructed in the Change Control process?

  10. Activity Attributes: Is there anything planned that does not need to be here?

Step-by-step and complete Total Quality Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Total Quality Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Total Quality Management project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Total Quality Management project with this in-depth Total Quality Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Total Quality Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Total Quality Management and put Process Design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Total Quality Management investments work better.

This Total Quality Management All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.