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The Art of Service Standard Requirements Self Assessments

Business impact analysis Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics


Business impact analysis Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics


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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Business impact analysis Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Business impact analysis related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Business impact analysis specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Business impact analysis Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 851 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Business impact analysis improvements can be made.

Examples; 9 of the 851 standard requirements:

  1. The Business Impact analysis is performed as a process-based methodology. The goal is to identify the most important processes that are critical for survival. The problem with such a methodology is the time and resources needed for larger corporations because of their immense business complexity. Obviously, a thorough analysis of each process and all assets would provide a robust foundation for when performing pre-cautionary measures in order to protect the processes and the assets. Still, it would require a large amount of time and resources, and ultimately it is money companies want to save. Why spend money on pre-cautionary measures if they cost more to implement than the actual potential damage or disruptive event threatening the business?

  2. Disasters can result in enormous losses with respect to financials, investor confidence, and corporate image. These losses and legal challenges can have a small, short term impact but more often than not, they have a significant, long term impact, and in some cases imperil the existence of the company. So there is simply a need to implement control mechanisms to proactively mitigate the risks and prepare for the worst to survive to some level if something happens, but how can we do this to meet stakeholders’ expectations?

  3. A business plan for the future rests on a thorough understanding of where you are now as an organization. Carrying out a SWOT analysis (Strengths, Weaknesses, Opportunities and Threats) or a PESTEL analysis (Political, Economic, Social-cultural, Technological, Environmental and Legal) are useful tools to help you do this. Consider any strength you can build upon and any weaknesses you need to address. What external influences are impacting upon your organization (changes in the law, government policy, users)?

  4. At the same time that you are conducting workshops it is important to informally assess the risks and threats that the business locations are exposed to. This will enable you to measure the risks against the impacts to determine where the company should focus time, effort and investment. Isn’t this really the goal of the BIA: to determine where and how the company ought to spend the money it has budgeted for business continuity?

  5. You need to decide how you rate priorities in your organization and what each category means. This will be different for all organizations. You might choose to have High Medium Low or a numbering system e.g. 1-4. Priority in the BIA sense means: in the event of a disruption, which services need to be prioritised for recovery and which could wait?

  6. Taking into account the above information, you now need to identify who you depend upon to deliver your service functions (dependencies) and also who relies on your function being delivered successfully (dependents). This enables contingency arrangements to be set up as appropriate e.g. who needs to be informed if the functions are not available?

  7. With respect to loss of confidentiality or loss of integrity. For example, what is the estimated damage if an employee steals information and starts a competing company or what kind of damage would occur if data held in by some information resource were to be corrupt and thus would provide false information as a basis for important decisions?

  8. Do you identify maximum allowable downtime for critical business functions, acceptable levels of data loss and backlogged transactions, RTOs, RPOs, recovery of the critical path (i.e., business processes or systems that should receive the highest priority), and the costs associated with downtime? Are the approved thresholds appropriate?

  9. Score the impact over various timeframes (i.e. minutes, hours, days, weeks) using the severity level rating 1 to 5 taking into consideration the impact categories. Answer the question, “What would the severity level rating be if this activity was disrupted for minutes, hours, days and weeks?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Business impact analysis book in PDF containing 851 requirements, which criteria correspond to the criteria in...

Your Business impact analysis self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Business impact analysis Self-Assessment and Scorecard you will develop a clear picture of which Business impact analysis areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Business impact analysis Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Business impact analysis projects with the 62 implementation resources:

  • 62 step-by-step Business impact analysis Project Management Form Templates covering over 6000 Business impact analysis project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Risk Management Plan: Do you have a consistent repeatable process that is actually used?

  2. Human Resource Management Plan: Is the assigned Business impact analysis project manager a PMP (Certified Business impact analysis project manager) and experienced?

  3. Activity Duration Estimates: Do an Internet search on earning PMP certification. Be sure to search for Yahoo Groups related to this topic. What are some of the options you found to help people prepare for the exam?

  4. Team Performance Assessment: To what degree will the team ensure that all members equitably share the work essential to the success of the team?

  5. Human Resource Management Plan: Does the schedule include Business impact analysis project management time and change request analysis time?

  6. Procurement Management Plan: Are procurement deliverables arriving on time and to specification?

  7. Activity Duration Estimates: Are procurement documents used to solicit accurate and complete proposals from prospective sellers?

  8. Project Charter: Business impact analysis project Background: What is the primary motivation for this Business impact analysis project?

  9. Initiating Process Group: How is each deliverable reviewed, verified, and validated?

  10. Quality Metrics: Where did complaints, returns and warranty claims come from?

Step-by-step and complete Business impact analysis Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Business impact analysis project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 Business impact analysis project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Business impact analysis project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Business impact analysis project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Business impact analysis project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Business impact analysis project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Business impact analysis project with this in-depth Business impact analysis Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Business impact analysis projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Business impact analysis and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Business impact analysis investments work better.

This Business impact analysis All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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