CCNA Toolkit

Downloadable Resources, Instant Access

Work closely with various engineering groups and network control technicians to develop and implement tools and processes to improve capabilities and ensure quality Service Levels.

More Uses of the CCNA Toolkit:

  • Lead: system support and trouble analysis skills (Root Cause Analysis, alarm management platforms, troubleshooting, etc).

  • Develop a non production environment to test software and hardware products to determine the performance and interoperability.

  • Ensure you exceed; lead teams during the field work in testing the design of the controls and operating effectiveness of the controls.

  • Arrange that your organization develops, designs, evaluates, and/or modifies systems consistent with customer and Regulatory Requirements.

  • Make sure that your organization supports media management through internal methods and procedures or through offsite storage and retrieval services.

  • Evaluate customer network designs to determine network hardware and software requirements for specific model interface types and bandwidth are met.

  • Coordinate: design and implement monitoring, Configuration Management, reporting and alerting functions for automating the environment.

  • Supervise: review on a daily basis, the firewall/IPS log data to determine if attacks or inappropriate activity has occurred.

  • Maintain established department Policies and Procedures, Improving Organization Performance program, and patient/customer safety standards.

  • Establish: monitor and analyze network performance of Data Center infrastructure, identify insufficient resources and perform Capacity Planning.

  • Provide a consistent focus on continuous Process Improvement for the Technology Service and Operations team.

  • Develop critical operational issues, measures of effectiveness, measures of performance, and mission scenarios.

  • Assure your organization monitors infrastructure, alarm panels, network and customer hardware and adheres to procedures as defined.

  • Ensure your technical skills enable you to resolve issues that puzzle others, with timely response times and quality solutions.

  • Execute the review and implementation plan of the long term multi cloud Network Infrastructure solution.

  • Be accountable for working across the Customer Service spectrum to ensure a consistent and highest quality level of support.

  • Lead: monitor and support critical network elements to maintain the continuous operation of network and system infrastructure.

  • Confirm your organization conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

  • Confirm your organization ensures data/media recoverability by implementing a schedule of system backups and database archive operations.

  • Maintain contact with vendors to obtain information on product changes and new products; call vendors for Status Reports on purchases.

  • Direct: conduct research on network products, services, protocols, and standards to remain current and ahead of upcoming developments in the networking industry.

  • Ensure you accrue; lead Systems Engineers handle the software configuration to make sure everything work given the various customer configurations.

  • Collaborate with vendors during network outages and resolve the network issues related to the software and hardware switching.

  • Manage work with the Cloud Professional Services group to support virtual connections to various Virtual Private Cloud (VPC) from the Data Centers.

  • Confirm your organization ensures workstation/server Data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.


Save time, empower your teams and effectively upgrade your processes with access to this practical CCNA Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any CCNA related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated CCNA specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the CCNA Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 993 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which CCNA improvements can be made.

Examples; 10 of the 993 standard requirements:

  1. Does your organization articulate the experience and ability to collect local data, analyze the results and use the data to make informed decisions related to Strategic Planning?

  2. Why would your organization want to use a centralized authentication server rather than configuring users and passwords on each individual router?

  3. What encapsulation type should be selected when configuring a Cisco router to connect to a non Cisco router across a Frame Relay network?

  4. What encapsulation type should be used when configuring a frame relay network between a Cisco router and a non Cisco router?

  5. Which subnet address should be used for the new subnet that provides enough addresses while wasting a minimum of addresses?

  6. When troubleshooting a switch interface operating in full duplex mode, which error condition can be immediately ruled out?

  7. What command do you type to back up your currently running configuration and have it reload if the router is restarted?

  8. Does your organization have sufficient organizational assets as resources and existing partnerships to ensure success?

  9. Does ipsec evaluate whether the access lists are mirrored as a requirement to negotiate its security association?

  10. Which layer combines bits into bytes and bytes into frames, uses MAC addressing, and provides error detection?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the CCNA book in PDF containing 993 requirements, which criteria correspond to the criteria in...

Your CCNA self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the CCNA Self-Assessment and Scorecard you will develop a clear picture of which CCNA areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough CCNA Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage CCNA projects with the 62 implementation resources:

  • 62 step-by-step CCNA Project Management Form Templates covering over 1500 CCNA project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. WBS Dictionary: Is cost performance measurement at the point in time most suitable for the category of material involved, and no earlier than the time of actual receipt of material?

  2. Scope Management Plan: Do CCNA Project Managers participating in the CCNA project know the CCNA projects true status first hand?

  3. Procurement Audit: Are lease-purchase agreements drawn and processed in accordance with law and regulation?

  4. Source Selection Criteria: How do you consolidate reviews and analysis of evaluators?

  5. Planning Process Group: What types of differentiated effects are resulting from the CCNA project and to what extent?

  6. Cost Management Plan: Was the CCNA project schedule reviewed by all stakeholders and formally accepted?

  7. Quality Management Plan: Checking the completeness and appropriateness of the sampling and testing. Were the right locations/samples tested for the right parameters?

  8. Risk Audit: For paid staff, does your organization comply with the minimum conditions for employment and/or the applicable modern award?

  9. Procurement Audit: Are buyers rotated so that they do not deal with the same vendors year in and year out?

  10. Procurement Audit: Are all purchase orders cancelled after payment to avoid duplicate payment of the same invoice?

Step-by-step and complete CCNA Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 CCNA project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 CCNA project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any CCNA project with this in-depth CCNA Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose CCNA projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in CCNA and put Process Design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make CCNA investments work better.

This CCNA All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.