Citizen Developers Toolkit

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Devise Citizen Developers: conduct one on one individual sessions at least once per week with assigned caseload.

More Uses of the Citizen Developers Toolkit:

  • Move to service oriented organization that values Self Service methodologies take IT out of most processes, giving liberties to Citizen Developers.

  • Consult with and advise organization departments, elected officials and community organizations regarding issues, concerns, and potential solutions to citizen complaints.

  • Establish Citizen Developers: Open Data and citizen engagement.

  • Devise Citizen Developers: citizen centric approach to delivering government services.

  • Develop ui wireframes and prototypes that clearly reflect how sites look and function to help developers move faster in development and creating interfaces.

  • Direct Citizen Developers: work closely with the Project Managers, Security And Compliance personnel, application developers and other administrators in creating functional, scalable and secure applications from design and development through implementation for business clients.

  • Collaborate with product owners and Software Developers to ensure test scenarios align with desired functionality being developed.

  • Collaborate with developers and other Project Team members to develop Test Plans, analyze test results, locate problems, identify root causes, and lead recommended solutions.

  • Assure your organization developers should expect to contribute in all aspects of Application Development from User Interface layout, design and styling, to JavaScript Performance Tuning, to server side Rest Apis, to database interfaces.

  • CommunicatE Business concepts and expected functional behavior to developers and follow up on implementation of Product Design/changes.

  • Systematize Citizen Developers: work together with System Administrators, network planners and application developers to deliver innovative technology solutions using Azure Public Cloud services.

  • Initiate Citizen Developers: implement extensive interaction with Product Management, UI/UX designers, enterprise architects, and other Software Developers to design and develop innovative solutions to real market problems.

  • Lead Citizen Developers: implement extensive interaction with Product Management, UI/UX designers, enterprise architects, and other Software Developers to design and develop innovative solutions to real market problems.

  • Manage work with application developers and IT Operations to develop, test, roll out and maintain enterprise wide IAM solutions and services.

  • Manage work with Network Architects and developers to help bolster Security Tools and protocols to prevent unauthorized access to business critical data.

  • Manage Citizen Developers: also work closely with developers and Data Analysts to identify, design and implement solutions for extraction and integration of data from legacy systems for the purpose of reporting, Decision Support and analysis.

  • Supervise Citizen Developers: work closely with front end developers and customers to ensure an effective, visually appealing, and intuitive implementation.

  • Identify Citizen Developers: work along the Web Application developers to create and maintain a robust framework to support the Mobile Apps.

  • Ensure your organization provides Technical Support and expertise in the creation, tracking and delivery of software products, conducts, participates or drives technical research and collaboration with developers in the usage of Software Development tools and systems.

  • Supervise Citizen Developers: work directly with developers and Technical Support personnel to anticipate and plan for productive Data Access, security and utilization.

  • Orchestrate Citizen Developers: work closely with developers as peers to understand underlying architecture and code changes to come up with Test Strategy across different layers of the application.

  • Organize Citizen Developers: work closely with front end developers and customers to ensure an effective, visually appealing, and intuitive implementation.

  • Be accountable for collaborating with other Architects, Developers and business partners to provide Technical Design guidance to align with strategy and applicable Technical Standards.

  • Direct Citizen Developers: log automation tasks in jira along with development and develop automation scripts against developers code in parallel.

  • Formulate Citizen Developers: partner with blend engineers and Salesforce Developers when customization is needed.

  • Develop and manage a team of developers and analysts providing management Reporting And Analytics services for IT Leadership Team.

  • Initiate Citizen Developers: along the way, your quantitative developers apply the latest techniques to identify insights and deliver high quality code, tools and visualizations used throughout your organization.

  • Collaborate with other developers to determine the optimal Solution Architecture to ensure application efficiency, maintainability, and scalability.

  • Be accountable for working closely with Software Developers and Program Managers to overall improve the quality of the product.

  • Audit Citizen Developers: Salesforce Developers / administrators.

  • Confirm you invent; lead across your organization to ensure a process is in place, adopted and performed to remediate all infrastructure, network and application vulnerabilities.


Save time, empower your teams and effectively upgrade your processes with access to this practical Citizen Developers Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Citizen Developers related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Citizen Developers specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Citizen Developers Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Citizen Developers improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What is the Value Stream Mapping?

  2. Do you have enough freaky customers in your portfolio pushing you to the limit day in and day out?

  3. How do customers see your organization?

  4. How do controls support value?

  5. What happens if Cost Savings do not materialize?

  6. Do you monitor the Citizen Developers decisions made and fine tune them as they evolve?

  7. Think about the people you identified for your Citizen Developers project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

  8. What are the top 3 things at the forefront of your Citizen Developers agendas for the next 3 years?

  9. What strategies for Citizen Developers improvement are successful?

  10. What is the worst case scenario?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Citizen Developers book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Citizen Developers self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Citizen Developers Self-Assessment and Scorecard you will develop a clear picture of which Citizen Developers areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Citizen Developers Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Citizen Developers projects with the 62 implementation resources:

  • 62 step-by-step Citizen Developers Project Management Form Templates covering over 1500 Citizen Developers project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Citizen Developers project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Citizen Developers Project Team have enough people to execute the Citizen Developers Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Citizen Developers Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Citizen Developers Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

  • 2.1 Citizen Developers Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Citizen Developers project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Citizen Developers project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Citizen Developers project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Citizen Developers project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Citizen Developers project with this in-depth Citizen Developers Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Citizen Developers projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Citizen Developers and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Citizen Developers investments work better.

This Citizen Developers All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.