Cost of Poor Quality Toolkit

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Establish that your organization advises on and participates in the monitoring of statistical quality data; identifies areas for improvement in the Quality System based on trends; generates reports to communicate outcomes of quality activities.

More Uses of the Cost of Poor Quality Toolkit:

  • Maintain and analyze Key Performance Indicators (KPIs) and Cost of Poor Quality data to identify recurring trends and drive improvement actions to reduce internal and external failure costs.

  • Keep track of all email IPS, domain name purchases, client softwares and tools to add/remove tools and take ownership of tool costs as clients manage and leave.

  • Collect, analyze, and report inspection data for monitoring processes, determining Process Capability, and driving Continuous Improvement.

  • Standardize: technology allow you to build a better Financial System, vertically integrating from the end user to the assets on a single Integrated Infrastructure.

  • Ensure your strategy complies; standards are important to the bottom line and leads to Lower Costs by reducing redundancy, minimize errors or complaints and reduce the Time to Market.

  • Manage work with suppliers to improve quality performance, implement Process Controls and reduce the Cost of Poor Quality for suppliers and your organization.

  • Be certain that your project suggests and implements management solutions for Service Delivery to address current challenges and / or emerging public and Industry Trends.

  • Confirm your project leads, coache, and motivates the assigned packaging shift to ensure scheduled production is completed in a safe and cost effective manner, while maintaining.

  • Pilot: actively participate and add value to quality leadership meetings to establish short and long term plans to improve the Quality Management System.

  • Manage: there is also a tendency for poor quality infrastructure and for local areas to lack access to the financial resources that are available centrally.

  • Oversee the alignment of the various quality functions in order to develop effective plans, policies, and guidelines that balance operational and Customer Needs.

  • Arrange that your organization communicates customer, regulatory and organizational requirements to assure Product Quality, Contract Compliance and Customer Satisfaction.

  • Ensure that statistically sound practices are used to sample product while maintaining high confidence that delivered product is conforming.

  • Methodize: actively communicate, support, and drive the quality goals and strategies, to motivate your organization towards a culture of Continuous Improvement and Customer Satisfaction.

  • Methodize: hence, people working for lifeline programs end up helping poor and needy by providing them free cellular service and earning livelihood at the same time.

  • Manage work with the Leadership Team to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.

  • Ensure appropriate management of supplier issues, escalation process for critical issues Implement effective tools for complete reporting of the total Cost of Poor Quality caused by suppliers.

  • Secure that your operation complies; implements the performance measurements necessary to effectively evaluate Organizational Performance and trends in Product Quality, services, Customer Satisfaction and the Cost of Poor Quality.

  • Formulate: monitor and adapt frequency of Testing Procedures to Improve Effectiveness and efficiency of resources (increase/reduce frequency of test based upon Process Capability and stability).

  • Confirm your group evaluates Production Processes from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.

  • Analyze and report nonconformity levels, Cost of Poor Quality, and other operational objectives through the maintenance of metrics based upon Quality Goals and Objectives.

  • Ensure you research; lead the cultural transformation of your Manufacturing Quality organization and operations counterparts to consistently operate with a proactive, learning mindset paired with urgency and accountability.

  • Establish: review critical supplier capacity issues and performs on site run at rate where supplier capacity issues are identified through procurement and or engineering personnel.

  • Organize: Decision Making involves compiling and organizing information from a variety of sources and using judgment in applying internal guidelines and procedures.

  • Confirm your group ensures employees follow proper work methods and procedures, proper use of tools and equipment, safety rules and quality and quantity standards.

  • Direct: quality requirements are checked for conformance throughout your organization and raised to Executive Management Team for review and action.

  • Ensure you nurture; lead system efforts focused on increasing provider loyalty and engagement through Professional Development and communication initiatives.


Save time, empower your teams and effectively upgrade your processes with access to this practical Cost of Poor Quality Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Cost of Poor Quality related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Cost of Poor Quality specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Cost of Poor Quality Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Cost of Poor Quality Improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What successful thing are you doing today that may be blinding you to new growth opportunities?

  2. Is there any additional Cost of Poor Quality definition of success?

  3. How important is Cost of Poor Quality to the user organizations mission?

  4. What is the Cost of Poor Quality business impact?

  5. Is supporting Cost of Poor Quality documentation required?

  6. In retrospect, of the projects that you pulled the plug on, what percent do you wish had been allowed to keep going, and what percent do you wish had ended earlier?

  7. Have the concerns of stakeholders to help identify and define potential barriers been obtained and analyzed?

  8. Who controls critical resources?

  9. Who are the people involved in developing and implementing Cost of Poor Quality?

  10. What happens if Cost Savings do not materialize?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Cost of Poor Quality book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Cost of Poor Quality self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Cost of Poor Quality Self-Assessment and Scorecard you will develop a clear picture of which Cost of Poor Quality areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Cost of Poor Quality Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Cost of Poor Quality projects with the 62 implementation resources:

  • 62 step-by-step Cost of Poor Quality Project Management Form Templates covering over 1500 Cost of Poor Quality project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Cost of Poor Quality project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Cost of Poor Quality Project Team have enough people to execute the Cost of Poor Quality Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Cost of Poor Quality Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Cost of Poor Quality Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Cost of Poor Quality project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Cost of Poor Quality project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Cost of Poor Quality project with this in-depth Cost of Poor Quality Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Cost of Poor Quality projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Cost of Poor Quality and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Cost of Poor Quality investments work better.

This Cost of Poor Quality All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.