Credit Management Toolkit

Save time, empower your teams and effectively upgrade your processes with access to this practical Credit Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Credit Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Credit Management specific requirements:

STEP 1: Get your bearings

Start with...


• The latest quick edition of the Credit Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.


Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…


• Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation


Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 990 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Credit Management improvements can be made.

Examples; 10 of the 990 standard requirements:


1. How does a credit policy manual address the process for reviewing and updating the credit policy itself, including the frequency of reviews, stakeholder involvement, and the incorporation of lessons learned from credit management experiences, and what are the benefits of regularly reviewing and refining the credit policy?
   
   

2. How does a comprehensive credit policy manual define the roles and responsibilities of various stakeholders involved in the credit management process, such as credit managers, sales teams, and accounting staff, and what are the benefits of clear role definitions in terms of process efficiency and risk management?
   
   

3. How do the goals and objectives of credit managers and financial analysts align with or differ from those of other departments within an organization, such as sales, marketing, and operations, and what are the implications of these alignments or differences for cross-functional collaboration and decision-making?
   
   

4. How can a company measure the effectiveness of a credit management agency and determine whether the agency is meeting its objectives, such as reducing bad debt, improving cash flow, or enhancing customer satisfaction, and what key performance indicators (KPIs) should be used to evaluate the agency's performance?
   
   

5. How do credit managers use credit management software to collaborate and communicate with internal stakeholders, such as sales and finance teams, and external parties, such as customers and credit bureaus, and what are the benefits of having a single, unified platform for credit communication and collaboration?
   
   

6. What are the benefits of implementing a collaborative credit management approach that brings together suppliers, buyers, and other stakeholders to share data, best practices, and risk management strategies, and how can credit managers facilitate this type of collaboration in the context of supply chain finance?
   
   

7. How do credit managers use credit reports to identify opportunities to offer tailored credit products or services to customers with unique credit characteristics, such as customized payment plans or credit limits, and what benefits do these tailored offerings provide to both the customer and the credit manager?
   
   

8. In what ways do credit managers use credit management software to optimize credit portfolio performance by identifying opportunities to increase revenue, reduce bad debt, and improve customer relationships, and what are the key performance indicators (KPIs) and metrics used to measure credit portfolio success?
   
   

9. How do credit managers assess the creditworthiness of customers with complex credit structures that have undergone significant changes, such as mergers and acquisitions, restructurings, or changes in ownership, and what weight do they give to historical credit information versus current financial performance?
   
   

10. To what extent do credit managers engage with other stakeholders, such as logistics providers and banks, to ensure that supply chain finance arrangements are integrated with the overall operations of the supply chain, and how do they leverage these relationships to improve the efficiency of payment processes?
    
    


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:


• The workbook is the latest in-depth complete edition of the Credit Management book in PDF containing 990 requirements, which criteria correspond to the criteria in...


Your Credit Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:


• The Self-Assessment Excel Dashboard; with the Credit Management Self-Assessment and Scorecard you will develop a clear picture of which Credit Management areas need attention, which requirements you should focus on and who will be responsible for them:
  
  


• Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

• Gives you a professional Dashboard to guide and perform a thorough Credit Management Self-Assessment

• Is secure: Ensures offline data protection of your Self-Assessment results

• Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:



STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Credit Management projects with the 62 implementation resources:


• 62 step-by-step Credit Management Project Management Form Templates covering over 1500 Credit Management project requirements and success criteria:


Examples; 10 of the check box criteria:


1. Schedule Management Plan: How relevant is this attribute to this Credit Management project or audit?
   
   

2. Stakeholder Management Plan: Are changes in scope (deliverable commitments) agreed to by all affected groups & individuals?
   
   

3. Activity Cost Estimates: Does the activity rely on a common set of tools to carry it out?
   
   

4. Schedule Management Plan: Has the scope management document been updated and distributed to help prevent scope creep?
   
   

5. Schedule Management Plan: Is current scope of the Credit Management project substantially different than that originally defined?
   
   

6. Roles and Responsibilities: Once the responsibilities are defined for the Credit Management project, have the deliverables, roles and responsibilities been clearly communicated to every participant?
   
   

7. Change Management Plan: What can you do to minimise misinterpretation and negative perceptions?
   
   

8. Roles and Responsibilities: Be specific; avoid generalities. Thank you and great work alone are insufficient. What exactly do you appreciate and why?
   
   

9. Activity Duration Estimates: What does it mean to take a systems view of a Credit Management project?
   
   

10. Probability and Impact Assessment: Which of corresponding risk factors can be avoided altogether?


 
Step-by-step and complete Credit Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


• 1.1 Credit Management project Charter

• 1.2 Stakeholder Register

• 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:


• 2.1 Credit Management project Management Plan

• 2.2 Scope Management Plan

• 2.3 Requirements Management Plan

• 2.4 Requirements Documentation

• 2.5 Requirements Traceability Matrix

• 2.6 Credit Management project Scope Statement

• 2.7 Assumption and Constraint Log

• 2.8 Work Breakdown Structure

• 2.9 WBS Dictionary

• 2.10 Schedule Management Plan

• 2.11 Activity List

• 2.12 Activity Attributes

• 2.13 Milestone List

• 2.14 Network Diagram

• 2.15 Activity Resource Requirements

• 2.16 Resource Breakdown Structure

• 2.17 Activity Duration Estimates

• 2.18 Duration Estimating Worksheet

• 2.19 Credit Management project Schedule

• 2.20 Cost Management Plan

• 2.21 Activity Cost Estimates

• 2.22 Cost Estimating Worksheet

• 2.23 Cost Baseline

• 2.24 Quality Management Plan

• 2.25 Quality Metrics

• 2.26 Process Improvement Plan

• 2.27 Responsibility Assignment Matrix

• 2.28 Roles and Responsibilities

• 2.29 Human Resource Management Plan

• 2.30 Communications Management Plan

• 2.31 Risk Management Plan

• 2.32 Risk Register

• 2.33 Probability and Impact Assessment

• 2.34 Probability and Impact Matrix

• 2.35 Risk Data Sheet

• 2.36 Procurement Management Plan

• 2.37 Source Selection Criteria

• 2.38 Stakeholder Management Plan

• 2.39 Change Management Plan


3.0 Executing Process Group:


• 3.1 Team Member Status Report

• 3.2 Change Request

• 3.3 Change Log

• 3.4 Decision Log

• 3.5 Quality Audit

• 3.6 Team Directory

• 3.7 Team Operating Agreement

• 3.8 Team Performance Assessment

• 3.9 Team Member Performance Assessment

• 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:


• 4.1 Credit Management project Performance Report

• 4.2 Variance Analysis

• 4.3 Earned Value Status

• 4.4 Risk Audit

• 4.5 Contractor Status Report

• 4.6 Formal Acceptance


5.0 Closing Process Group:


• 5.1 Procurement Audit

• 5.2 Contract Close-Out

• 5.3 Credit Management project or Phase Close-Out

• 5.4 Lessons Learned


Results

With this Three Step process you will have all the tools you need for any Credit Management project with this in-depth Credit Management Toolkit.

In using the Toolkit you will be better able to:


• Diagnose Credit Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

• Implement evidence-based best practice strategies aligned with overall goals

• Integrate recent advances in Credit Management and put process design strategies into practice according to best practice guidelines


Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Credit Management investments work better.

This Credit Management All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.