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The Art of Service Standard Requirements Self Assessments

CTQ critical to quality Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

CTQ critical to quality Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical CTQ critical to quality Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any CTQ critical to quality related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated CTQ critical to quality specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the CTQ critical to quality Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 617 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which CTQ critical to quality improvements can be made.

Examples; 10 of the 617 standard requirements:

  1. What are the known security controls?

  2. Is key measure data collection planned and executed, process variation displayed and communicated and performance baselined?

  3. Whose voice (department, ethnic group, women, older workers, etc) might you have missed hearing from in your company, and how might you amplify this voice to create positive momentum for your business?

  4. Are you failing differently each time?

  5. How important is CTQ critical to quality to the user organizations mission?

  6. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

  7. What is CTQ critical to qualitys impact on utilizing the best solution(s)?

  8. Among the CTQ critical to quality product and service cost to be estimated, which is considered hardest to estimate?

  9. Do we combine technical expertise with business knowledge and CTQ critical to quality Key topics include lifecycles, development approaches, requirements and how to make a business case?

  10. Who else hopes to benefit from it?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the CTQ critical to quality book in PDF containing 617 requirements, which criteria correspond to the criteria in...

Your CTQ critical to quality self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the CTQ critical to quality Self-Assessment and Scorecard you will develop a clear picture of which CTQ critical to quality areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough CTQ critical to quality Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage CTQ critical to quality projects with the 62 implementation resources:

  • 62 step-by-step CTQ critical to quality Project Management Form Templates covering over 6000 CTQ critical to quality project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Stakeholder Management Plan: Does all CTQ critical to quality project documentation reside in a common repository for easy access?

  2. Team Member Performance Assessment: How are assessments designed, delivered, and otherwise used to maximize training?

  3. Quality Management Plan: How does your organization perform analyses to assess overall organizational performance and set priorities?

  4. Activity Duration Estimates: Is corrective action taken to bring CTQ critical to quality project performance into line with the CTQ critical to quality project plan?

  5. Team Member Performance Assessment: To what degree are the skill areas critical to team performance present?

  6. Requirements Documentation: How linear / iterative is your Requirements Gathering process (or will it be)?

  7. Project or Phase Close-Out: In addition to assessing whether the CTQ critical to quality project was successful, it is equally critical to analyze why it was or was not fully successful. Are you including this?

  8. Project Performance Report: To what degree does the funding match the requirement?

  9. Lessons Learned: How timely was the training you received in preparation for the use of the product/service?

  10. Stakeholder Analysis Matrix: What unique or lowest-cost resources does the CTQ critical to quality project have access to?

 
Step-by-step and complete CTQ critical to quality Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 CTQ critical to quality project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 CTQ critical to quality project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 CTQ critical to quality project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 CTQ critical to quality project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 CTQ critical to quality project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 CTQ critical to quality project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any CTQ critical to quality project with this in-depth CTQ critical to quality Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose CTQ critical to quality projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in CTQ critical to quality and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make CTQ critical to quality investments work better.

This CTQ critical to quality All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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