Employee Experience Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Employee Experience Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Employee Experience related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Employee Experience specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Employee Experience Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 998 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Employee Experience improvements can be made.

Examples; 10 of the 998 standard requirements:

  1. Does your solution address your broader social business needs by providing enterprise social networking, online communities, and social publishing to connect your employees, customers, and partners?

  2. Is there a closed loop continuous improvement process in place that allows your organization to adjust hiring procedures while creating a meaningful learning experience for the employee?

  3. How would you assess the level of skills and experience of the employees in your organization in charge of cloud strategy and management, development, applications and infrastructure?

  4. How can businesses make the right decisions about which provider to select, what capabilities are needed, and how to plan for a successful telephony and/or call center deployment?

  5. What programs does your enterprise have in place to encourage innovation and engagement while improving the workplace culture to promote a positive employee experience overall?

  6. How do you keep up with rising user expectations as consumer experiences continue to evolve, while delivering a digital work environment to maximize each employees potential?

  7. Are default network onboarding mechanisms up to the task to keep your environment secure and your employees more productive, as well as deliver a great customer experience?

  8. How can employees experience modern management - cooperative, networked, informal - in a traditionally managed department - linear, formal, and top-down?

  9. Do you need a cultural shift to deliver better customer experience and make employees better aligned and engaged towards delivering the right experience?

  10. Is an employee with many years of experience in the field more ready to implement a new program than an employee with little experience in the field?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Employee Experience book in PDF containing 998 requirements, which criteria correspond to the criteria in...

Your Employee Experience self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Employee Experience Self-Assessment and Scorecard you will develop a clear picture of which Employee Experience areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Employee Experience Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Employee Experience projects with the 62 implementation resources:

  • 62 step-by-step Employee Experience Project Management Form Templates covering over 1500 Employee Experience project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Project Performance Report: To what degree do team members articulate the teams work approach?

  2. Probability and Impact Matrix: What is the level of commitment and professionalism?

  3. Project Portfolio management: Do you have a risk-based approach to portfolio management?

  4. Assumption and Constraint Log: Have adequate resources been provided by management to ensure Employee Experience project success?

  5. Cost Management Plan: Is the structure for tracking the Employee Experience project schedule well defined and assigned to a specific individual?

  6. Change Management Plan: Are there any restrictions on who can receive the communications?

  7. Responsibility Assignment Matrix: Are all authorized tasks assigned to identified organizational elements?

  8. Stakeholder Management Plan: Is there a formal process for updating the Employee Experience project baseline?

  9. Executing Process Group: How well did the chosen processes fit the needs of the Employee Experience project?

  10. Cost Management Plan: Was your organizations estimating methodology being used and followed?

 
Step-by-step and complete Employee Experience Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Employee Experience project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Employee Experience project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Employee Experience project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Employee Experience project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Employee Experience project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Employee Experience project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Employee Experience project with this in-depth Employee Experience Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Employee Experience projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Employee Experience and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Employee Experience investments work better.

This Employee Experience All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.