Experience Management Toolkit

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  • Contribute to the design processes that supports the design and development lifecycle that integrates with your delivery model.

  • Secure that your organization understands acceptable performance limits and establishes and leads management routines and control plans to monitor performance and react accordingly when the process is out of acceptable limits.

  • Manage Project Teams to design and deliver comprehensive specifications, Information Architecture, wireframes, working prototypes.

  • Confirm your organization complies; plans, coordinate, and conducts Usability Testing sessions and other methods for obtaining relevant feedback from users.

  • Coordinate with outbound associates to ensure timely picking and staging of all containers.

  • Develop, communicate, and action a cohesive strategy for how the teams output creates and delivers customer value and advances the product.

  • Ensure you oversee; build functional prototypes for Usability Testing in order to acquire feedback on new designs and interaction patterns.

  • Have a comprehensive understanding on brand and category, with a drive to develop knowledge event further.

  • Warrant that your team utilizes all available information to choose the best solution and resolve customer concerns.

  • Create UX Design deliverables and specifications that account for to developers the functional and aesthetic details of features that require implementation.

  • Confirm your venture defines structural components and information organization for systems based on user perspectives and best practices.

  • Connect with consumers to drive positive brand perception and lead purchase.

  • Confirm your planning learns and reports on best practices, Industry Standards, and legal requirements associated with assigned projects.

  • Use case development, User Stories, persona creation, Journey Maps, analysis, Information Architecture, Interaction Design and Visual Design to meet expectations of clients.

  • Ensure you foster; build functional prototypes for Usability Testing in order to acquire feedback on new designs and interaction patterns.

  • Confirm your project creates and/or optimizes designs for a solution or process based on user perspectives, design best practices, and/or Business Requirements.

  • Collect, research, investigate, and evaluate user requirements in partnership with product owners, business teams, engineers, and other stakeholders.

  • Manage work with project team throughout a projects entire lifecycle to ensure proper interpretation and implementation of identified requirements.

  • Make sure that your team complies; its mission to continuously nurture and improve the design process while having a disciplined focus on outputs that fundamentally improve your clients businesses.

  • Inform and utilize comms strategy inputs competitive, consumer, category, etc.

  • Make sure that your organization understands acceptable performance limits and establishes and leads management routines and control plans to monitor performance and react accordingly when the process is out of acceptable limits.

  • Conceptualize, articulate, wireframe, prototype, and collect user testing to iterate for best product market fit.

  • Assure your project complies; plans and conducts internal performance audits; develops standards for evaluating operations, preparing documentation, and providing training and guidance in implementing management planning and Control Systems.

  • Develop and maintain formal documentation describing enterprise Data Flows, Data Processing and security frameworks, Data Models and consumption patterns.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Experience Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Experience Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Experience Management specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Experience Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Experience Management improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How is Change Control managed?

  2. What are the top 3 things at the forefront of your Experience Management agendas for the next 3 years?

  3. What is the definition of Experience Management excellence?

  4. When a Experience Management manager recognizes a problem, what options are available?

  5. The approach of traditional Experience Management works for detail complexity but is focused on a systematic approach rather than an understanding of the nature of systems themselves, what approach will permit your organization to deal with the kind of unpredictable emergent behaviors that dynamic complexity can introduce?

  6. How will your organization measure success?

  7. How will costs be allocated?

  8. Who is involved with workflow mapping?

  9. Which individuals, teams or departments will be involved in Experience Management?

  10. What defines best in class?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Experience Management book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Experience Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Experience Management Self-Assessment and Scorecard you will develop a clear picture of which Experience Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Experience Management Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Experience Management projects with the 62 implementation resources:

  • 62 step-by-step Experience Management Project Management Form Templates covering over 1500 Experience Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Experience Management project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Experience Management project team have enough people to execute the Experience Management project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Experience Management project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Experience Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Experience Management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Experience Management Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Experience Management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Experience Management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Experience Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Experience Management project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Experience Management project with this in-depth Experience Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Experience Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Experience Management and put Process Design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Experience Management investments work better.

This Experience Management All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.