Knowledge Management Toolkit

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Steer Knowledge Management: work Cross Functionally to ensure successful End To End planning and execution of merchandise assortment and Inventory Levels, taking into account Brand Strategy and financial objectives.

More Uses of the Knowledge Management Toolkit:

  • Evaluate Knowledge Management: work directly with thE Business to support Knowledge Management needs, ensuring alignment with Business Strategy and Knowledge Management standards.

  • Be accountable for managing internal and client communications and maintaining program Knowledge Management / tracking.

  • Arrange that your project serves as point of contact for maintaining Knowledge Management base content.

  • Communicate internally and externally with respect to the performance and strategy of the Knowledge Management operation.

  • Maintain a Knowledge Management repository and historical record of communication responses and artifacts, which is continuously updated based on development activities and new Business Requirements.

  • Establish and maintain a highly cooperative environment and foster collaboration across all areas.

  • Confirm your group ensures all projects incorporate Knowledge Management tasks to deliver high quality knowledge to staff as a project deliverable.

  • Measure compliance to established training curriculum through methods as in person observations, audits, metrics, testing, and Focus Groups.

  • Confirm your corporation ensures all projects incorporate Knowledge Management tasks to deliver high quality knowledge to staff as a project deliverable.

  • Ensure your organization complies; focus on accelerating performance through cohesive planning and execution, Knowledge Management and the implementation of a dashboard for impact and Organizational Effectiveness.

  • Warrant that your organization provides expertise in, and not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.

  • Coordinate Knowledge Management tasks with supporting organizations, under government direction, to ensure Best Practices, techniques, and technologies are identified.

  • Continue the build of your Knowledge Management Program by developing and maintaining forms, policies, FAQs and other Self Help tools for clients.

  • Provide content updates on Knowledge Management portals of all applicable program and Product Management artifacts.

  • Warrant that your organization contributes to Knowledge Management repositories (FAQs, desktop procedures, call scripts).

  • Direct Knowledge Management: contribution and leading participation in a Knowledge Management System as a management of a Service Team.

  • Maintain the Knowledge Management database with updated information concerning project activities, meetings, and next steps.

  • Pilot Knowledge Management: master intranet and deploy it as a standard Knowledge Management tool for all applicable projects.

  • Prevent the re occurrence of incidents by supporting the Problem Management and Knowledge Management Processes while working directly with customers, vendors and other personnel as appropriate.

  • Assure your organization recommends the nature and scope of present and future solution lines by reviewing solution specifications and requirements; appraising new solution ideas and/or solution or packaging changes.

  • HeAd Knowledge Management: own the outcome for each customer situation, applying systems and Process Thinking to find solutions to the identified.

  • Provide support in Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.

  • Drive Knowledge Management practices for key enterprise Data Platforms and collaborate with Team Members.

  • Ensure that all organization facility improvements are planned for and executed with the highest possible efficiency in order to eliminate the negative impact on your organizations time, money, and people.

  • Manage Knowledge Management: project manage and ensure progress of various aspects of People Development, Change Management, enablement, communications, and Content Strategy.

  • Develop and enhance processes that encourage coworkers to share information effectively and efficiently.

  • Assure your strategy participates in research and provides input into potential tools, techniques, methodologies, processes, and metrics for Knowledge Management and Technical Writing.

  • Be accountable for using analytical methods regarding Information Management process changes, technological and Business Improvements, and Industry Trends to implement change.

  • Coordinate Knowledge Management: contribution and leading participation in a Knowledge Management System as a management of a Service Team.

  • Analyze the effectiveness of the Knowledge Management platform/programs through observation and metrics to evaluate its impact, success, and evolve the strategy.

  • Manage advanced knowledge and skills with relevant business Software Systems and Content Creation tools.

  • Serve as the Project Management for all Direct Mail solicitations, managing the timelines and workflow in a Project Management database.

  • Confirm your strategy performs Root Cause Analysis and ensures the next steps are driven.


Save time, empower your teams and effectively upgrade your processes with access to this practical Knowledge Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Knowledge Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Knowledge Management specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Knowledge Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Knowledge Management improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How do you focus on what is right -not who is right?

  2. What is the Knowledge Management Driver?

  3. Which measures and indicators matter?

  4. Are there measurements based on task performance?

  5. Has implementation been effective in reaching specified objectives so far?

  6. Have the types of risks that may impact Knowledge Management been identified and analyzed?

  7. Identify an operational issue in your organization, for example, could a particular task be done more quickly or more efficiently by Knowledge Management?

  8. Are approval levels defined for contracts and supplements to contracts?

  9. Does your organization need more Knowledge Management education?

  10. What Knowledge Management standards are applicable?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Knowledge Management book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Knowledge Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Knowledge Management Self-Assessment and Scorecard you will develop a clear picture of which Knowledge Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Knowledge Management Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Knowledge Management projects with the 62 implementation resources:

  • 62 step-by-step Knowledge Management Project Management Form Templates covering over 1500 Knowledge Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Knowledge Management project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Knowledge Management Project Team have enough people to execute the Knowledge Management Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Knowledge Management Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Knowledge Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Knowledge Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Knowledge Management project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Knowledge Management project with this in-depth Knowledge Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Knowledge Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Knowledge Management and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Knowledge Management Investments work better.

This Knowledge Management All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.