Operational Risk Management Toolkit

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Support the ongoing application and deployment of your organizations operational risk management framework on the Life you organization in order to help manage all relevant operational risks (People, Process, Technology and External Events) and ensure appropriate monitoring and escalation procedures are in place.

More Uses of the Operational Risk Management Toolkit:

  • Confirm your organization organizes, directs and controls operational risk management process by analyzing incident report trends and implements operational changes that mitigate risk.

  • Provide direction and leadership to the Operational Risk Management area in support of your organizations goals.

  • Ensure all job site employees participate and drive safety initiatives as tool box talks and operational risk management meetings to proactively identify safe practices for your people.

  • Systematize: operational risk officers are the liaisons between operational risk management (orm) and the entire enterprise.

  • Elevate the connections of your offerings in the area of Enterprise Risk Management (ERM), Operational Risk Management (ORM), Integrated Risk Management (IRM) and Governance, Risk and Compliance technologies.

  • Represent the operational risk management organization in the development of an enterprise governance risk and control system (integrated technology solution).

  • Ensure your organization conducts operational risk management activities by conducting risk and vulnerability assessments, business impact analysis, security audits, and defining security requirements for the overall security posture of interconnected and standalone systems.

  • Confirm you understand the linkages, and ensure Business is leveraging all tools in place for managing the operational risk management cycle and evidencing the feedback loop across MCA, KOR and KI process, Scenario Analysis and Loss Analysis on a continuous basis.

  • Solidify expertise with the regulatory and market structure framework of Group Technology related to financial services operational risk management.

  • Arrange that your organization os offer software solutions and professional consulting services to industry to address operational risk management needs.

  • Manage the development of the risk management strategy, risk assessment philosophy and operational risk management program.

  • Ensure your organization manages a site specific Accident Prevention Plan, performing audit and inspections, and collaborating with Project Management, Safety Management, and Field Management in the implementation and leadership of the Operational Risk Management (ORM) process.

  • Be accountable for attending steering committees and working groups to ensure appropriate operational risk management coverage.

  • Collaborate effectively with 2nd line of defense Compliance, Legal, Enterprise Risk Management, Operational Risk Management, Sarbanes Oxley SOX, Cyber Risk Management, etc.

  • Drive: it hardware/asset management, vendor management, financial management, contracts management and operational risk management.

  • Be accountable for bringing into consideration performing risk review and evaluating Business processes in conjunction with other ORM Business Operational Risk Management teams.

  • Ensure your organization contributes to the overall quality of risk management across your organization for the purpose of developing, implementing, maintaining, and training on the Operational Risk Management Program, Framework, Policy, and procedures.

  • Evaluate: expertise in financial and operational risk management concepts, best practices, and regulations.

  • Warrant that your organization provides analysis and risk evaluation of operational risk management duties and lead defining remediation efforts.

  • Confirm your organization oversees and leads the implementation of process, procedures and standards for Operational Risk Functions and programs related to the Operational Risk Management Framework ensuring consistency and efficiency, and to establish audit and exam ready posture.

  • Audit: site specific project safety plans, and collaborating with project management in the implementation and leadership of the operational risk management (orm) process.

  • Assure your organization acts as a liaison with external regulatory, legal bodies, or Internal Audit on operational risk management issues.

  • Ensure your organization collaborates with the CAO in making authoritative recommendations, exercising professional judgment and initiative while planning, evaluating, and reviewing the delivery of key operational risk management activities.

  • Be accountable for performing risk review and evaluating Business processes in conjunction with other ORM Business Operational Risk Management teams.


Save time, empower your teams and effectively upgrade your processes with access to this practical Operational Risk Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Operational Risk Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Operational Risk Management specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Operational Risk Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 993 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Operational Risk Management improvements can be made.

Examples; 10 of the 993 standard requirements:

  1. Is there strong expertise and in-depth knowledge in the full range of areas needed for high performance, including risk management concepts, strategic and operational planning, and analytical skills?

  2. How do leading organizations create business processes that increase margins, improve customer satisfaction, provide visibility into market risk, and improve operational excellence?

  3. Does the broad structure that your organizations have outlined incorporate all the key elements that should be factored into the operational risk framework for regulatory capital?

  4. Does the vendor perform integrated technology and operational recovery exercises for the already stated operations involved in providing goods and services to your organization?

  5. Is there a clear understanding of your organizations dependencies on third party vendors and the level of risk that is introduced by entities into critical business services?

  6. Is there a clear understanding of your organizations dependencies on third-party vendors and the level of risk that is introduced by entities into critical business services?

  7. Is management willing to review current practices in order to identify and prioritize organization objectives, risks and controls to be addressed at the store level?

  8. Does the team demonstrate operational competency in sourcing and executing deals, managing fund expenses and performing organizational-level risk management?

  9. Does the board have an understanding of your integrated risk management program and have you made it easy for the board to provide comprehensive oversight?

  10. Is the reporting by investment managers adequate to assess whether operations are in line with your organizations strategy, and its risk-reward criteria?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Operational Risk Management book in PDF containing 993 requirements, which criteria correspond to the criteria in...

Your Operational Risk Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Operational Risk Management Self-Assessment and Scorecard you will develop a clear picture of which Operational Risk Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Operational Risk Management Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Operational Risk Management projects with the 62 implementation resources:

  • 62 step-by-step Operational Risk Management Project Management Form Templates covering over 1500 Operational Risk Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Human Resource Management Plan: Was your organizations estimating methodology being used and followed?

  2. Project Management Plan: What should you drop in order to add something new?

  3. Lessons Learned: How well did the Operational Risk Management project Manager respond to questions or comments related to the Operational Risk Management project?

  4. Schedule Management Plan: Is pert / critical path or equivalent methodology being used?

  5. Executing Process Group: What were things that you did very well and want to do the same again on the next Operational Risk Management project?

  6. Monitoring and Controlling Process Group: User: who wants the information and what are they interested in?

  7. Procurement Audit: Is there an overall mission for the procurement function/unit and is it determined which tasks the procurement function/unit should carry out?

  8. Work Breakdown Structure: Is the work breakdown structure (wbs) defined and is the scope of the Operational Risk Management project clear with assigned deliverable owners?

  9. Procurement Audit: Were the tender documents comprehensive, transparent and non-discriminating?

  10. Closing Process Group: What areas does the group agree are the biggest success on the Operational Risk Management project?

Step-by-step and complete Operational Risk Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Operational Risk Management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 Operational Risk Management project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Operational Risk Management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Operational Risk Management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Operational Risk Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Operational Risk Management project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Operational Risk Management project with this in-depth Operational Risk Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Operational Risk Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Operational Risk Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Operational Risk Management investments work better.

This Operational Risk Management All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.