Save time, empower your teams and effectively upgrade your processes with access to this practical Personalization Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Personalization related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Personalization specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Personalization Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals...
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 997 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Personalization improvements can be made.
Examples; 10 of the 997 standard requirements:
- Are the personalization features properly administered using user criteria effectively, as personalizing a form and creating personal lists, personal notifications, and a personal dashboard?
- How do you create a website that accelerates engagement, conversion, and retention for your prospects and customers, and creates a more relevant, personalized experience for your buyers?
- What main challenges need to be addressed in the long term to create enabling policies and structures needed to support a fully-developed personalized, competency-based learning system?
- How can publishers make the most of personalization and what are the secrets to developing a digital business model that focuses on reader engagement, acquisition, and retention?
- How does your project promote the development of the mentor-new employee relationship that each new employee receives a highly personalized, professional induction experience?
- Are your service information processes supporting field service success as your products become more complex and customer demands increase for more personalized information?
- How do you create a frictionless, personalized, and value-packed digital experience across devices and channels while respecting the privacy and security of your customers?
- Are you confident that your existing personalization capabilities are maximizing the ability to deliver the right messages to your customers at the right times and places?
- What is your organizations current knowledge and experience with client-focused, personalized incremental risk reduction, problem solving, and goal setting strategies?
- How do you create a customer-centric organization that provides the personalized services and the consistent end-to-end experience that your subscribers require?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Personalization book in PDF containing 997 requirements, which criteria correspond to the criteria in...
Your Personalization self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Personalization Self-Assessment and Scorecard you will develop a clear picture of which Personalization areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Personalization Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Personalization projects with the 62 implementation resources:
- 62 step-by-step Personalization Project Management Form Templates covering over 1500 Personalization project requirements and success criteria:
Examples; 10 of the check box criteria:
- Procurement Audit: Is there a formal program of inservice training for personnel in the business management function?
- Procurement Audit: Has it been determined how large a portion of the procurement portfolio should be managed by the procurement function/unit and how large a portion that should be managed locally?
- WBS Dictionary: Are current work performance indicators and goals relatable to original goals as modified by contractual changes, replanning, and reprogramming actions?
- Activity Duration Estimates: What are the three main outputs of quality control?
- Requirements Management Plan: Who is responsible for quantifying the Personalization project requirements?
- Initiating Process Group: The Personalization project managers have maximum authority in which type of organization?
- Quality Management Plan: How are your organizations compensation and recognition approaches and the performance management system used to reinforce high performance?
- Human Resource Management Plan: Is it standard practice to formally commit stakeholders to the Personalization project via agreements?
- Lessons Learned: What were the main sources of frustration in the Personalization project?
- Change Log: Is the change backward compatible without limitations?
Step-by-step and complete Personalization Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Personalization project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Personalization project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Personalization project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Personalization project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Personalization project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Personalization project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Personalization project with this in-depth Personalization Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Personalization projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Personalization and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Personalization investments work better.
This Personalization All-Inclusive Toolkit enables You to be that person.
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.