Public Service Motivation Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Public Service Motivation Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Public Service Motivation related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Public Service Motivation specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Public Service Motivation Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 989 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Public Service Motivation improvements can be made.

Examples; 10 of the 989 standard requirements:

  1. Do public employees who have high levels of public service motivation desire different kinds of work opportunities than employees with lower levels of public service motivation do?

  2. Do employees who experience prosocial motivation together develop shared identities, goals, and missions that reinforce and enhance collective prosocial motivation?

  3. Are there any attempts to evaluate the tasks and the number of public employees in different sectors, and to move redundant employees to other departments?

  4. What are innovative and cost-effective ways to motivate better performance using non-financial incentives as leveraging social pressures and recognition?

  5. Is the exchange relationship between public sector employers and public servants fundamentally dissimilar to the private sector exchange relationship?

  6. What may be expected from the media in the development of a policy aiming at the improvement of ethical conduct in the public sector?

  7. How do you use information from customers/stakeholders to keep services and programs relevant and provide for continuous improvement?

  8. How do you optimize productivity in relation to service to the public, accuracy of output, or other essential quality criteria?

  9. Is public service motivation a stable individual attribute or is it influenced by organizational and managerial interventions?

  10. What can be done to strengthen the capacities of your organization to manage better the human resources in the public sector?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Public Service Motivation book in PDF containing 989 requirements, which criteria correspond to the criteria in...

Your Public Service Motivation self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Public Service Motivation Self-Assessment and Scorecard you will develop a clear picture of which Public Service Motivation areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Public Service Motivation Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Public Service Motivation projects with the 62 implementation resources:

  • 62 step-by-step Public Service Motivation Project Management Form Templates covering over 1500 Public Service Motivation project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Duration Estimating Worksheet: When does your organization expect to be able to complete it?

  2. Initiating Process Group: For technology Public Service Motivation projects only: Are all production support stakeholders (Business unit, technical support, & user) prepared for implementation with appropriate contingency plans?

  3. Human Resource Management Plan: Based on your Public Service Motivation project communication management plan, what worked well?

  4. Risk Audit: For paid staff, does your organization comply with the minimum conditions for employment and/or the applicable modern award?

  5. Change Request: Has the change been highlighted and documented in the CSCI?

  6. Source Selection Criteria: When and what information can be considered with offerors regarding past performance?

  7. Quality Management Plan: What would you gain if you spent time working to improve this process?

  8. Lessons Learned: Was the Public Service Motivation project significantly delayed/hampered by outside dependencies (outside to the Public Service Motivation project, that is)?

  9. Activity Duration Estimates: Are contingency plans created to prepare for risk events to occur?

  10. Risk Management Plan: How would you suggest monitoring for risk transition indicators?

 
Step-by-step and complete Public Service Motivation Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Public Service Motivation project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Public Service Motivation project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Public Service Motivation project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Public Service Motivation project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Public Service Motivation project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Public Service Motivation project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Public Service Motivation project with this in-depth Public Service Motivation Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Public Service Motivation projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Public Service Motivation and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Public Service Motivation investments work better.

This Public Service Motivation All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.