Remote App and Remote Desktop Services Kit (Publication Date: 2024/04)

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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:



  • Does your organization provide remote access to allow employees to access on premises apps?
  • Does your corporate IT team have the tools and resources to manage the needs of your remote employees?
  • How familiar are you with your organizations approach to managing remote third party data risks?


  • Key Features:


    • Comprehensive set of 1541 prioritized Remote App requirements.
    • Extensive coverage of 88 Remote App topic scopes.
    • In-depth analysis of 88 Remote App step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 88 Remote App case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Setup And Migration, Centralized Management, Firewall Configuration, User Experience, Legacy Applications Compatibility, Platform Compatibility, Capacity Planning, Bandwidth Management, Virtual Desktop Infrastructure, Authentication Methods, Cloud Deployment Models, Anti Virus Protection, Remote Control, Desktop Virtualization, Management Consulting, Group Policies, Mobile Device Support, Session Management, Folder Redirection, Client Settings, Mainframe Modernization, Mobile Collaboration, Installation And Configuration, Load Balancing, Firewall Ports, Remote Assistance, Smart Card Authentication, Active Directory Integration, Remote Desktop Protocol, Remote Desktop Services, Remote Office, Integration With Other Technologies, Monitoring And Reporting, Remote Desktop Control, Network Load Balancing, Service Desk Tools, Thin Client Management, Remote Desktop Client, Accessibility Features, User Management, Service Desk Processes, Remote Work Challenges, Deployment Verification, Disk Space, Remote Users, Remote Management, Best Practices, Thin Clients, PowerShell Commands, Network Connectivity, Remote Administration, SQL Server Configuration, Third Party Tools, Remote Desktop Session Host, HTML5 Support, Session Recording, Multi Monitor Support, Publishing Applications, System Requirements, Performance Tuning, Remote Customer Service, Hardware Failure, Deployment Strategies, Mainframe Migration, Mobile Workforce, Multi Language Support, Terminal Server Licensing, Remote App, Remote Desktop Gateway, Virtual Machine Configuration, Web Access, Cluster Configuration, Virtual Printing, Desktop Analytics, Citrix Integration, Multi Site Deployment, Performance Monitoring, Secure Remote Connection, Connection Profiles, Remote Desktop Security, Remote Desktop, Certificate Management, Remote Desktop Virtualization Host, Hyper Integration, WAN Optimization, High Availability, Backup And Disaster Recovery, Resource Optimization




    Remote App Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):


    Remote App


    A remote app allows employees to access on-premises applications from a remote location, increasing flexibility and productivity.


    1. Yes, Remote Desktop Services allows for the deployment of remote apps.
    - Benefit: Employees can access necessary on premises apps from anywhere with an internet connection.

    2. Users can also access these remote apps from non-Windows devices such as Macs, tablets, and phones.
    - Benefit: Increased flexibility and accessibility for employees who may not have access to a Windows device.

    3. Remote apps can be published individually or as collections, making it easier for employees to find and use specific apps.
    - Benefit: Enhanced organization and efficiency for users when accessing multiple apps.

    4. Role-based access control (RBAC) allows for specific users or groups to be granted access to particular remote apps.
    - Benefit: Improved security by limiting access only to authorized individuals or teams.

    5. Remote apps can be accessed through the RD Web Access portal, providing a centralized location for employees to launch apps.
    - Benefit: Simplified app access for users, reducing the need to remember different login information.

    6. With Remote Desktop Gateway, employees can securely access remote apps without the need for a VPN connection.
    - Benefit: Increased security and protection against potential cyber threats.

    7. Integration with Microsoft Azure allows for easy deployment and management of remote apps.
    - Benefit: Streamlined setup and maintenance for IT administrators.

    8. Remote apps can help reduce hardware and licensing costs by allowing multiple users to share a single application.
    - Benefit: Cost savings for the organization.

    9. The user experience for remote apps is similar to that of locally installed apps, making it easier for employees to adapt.
    - Benefit: Reduced need for additional training or support for employees in using remote apps.

    CONTROL QUESTION: Does the organization provide remote access to allow employees to access on premises apps?


    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    By 2030, our Remote App will become the leading provider of remote access solutions for organizations worldwide, revolutionizing the way employees access and use on premises apps. Our innovation and technology will allow seamless remote access to all on premises apps, regardless of location or device. We will have partnerships with the top companies in every industry, making our Remote App the go-to solution for businesses looking to enhance productivity and streamline their remote access processes. Our goal is to empower organizations to embrace remote work and provide secure, efficient access to on premises apps, leading to increased collaboration, flexibility, and overall success.

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    Remote App Case Study/Use Case example - How to use:



    Client Situation:
    XYZ Corporation is a global business with offices and employees spread across several countries. The organization has a wide range of on-premises applications that are critical for the day-to-day operations of the business. However, due to the dispersed nature of the workforce, employees faced difficulties in accessing these applications while working remotely. This hindered their productivity and affected the overall efficiency of the organization. To address this issue, the IT department of XYZ Corporation decided to implement a remote access solution – Remote App.

    Consulting Methodology:
    In order to successfully implement the Remote App solution, the consulting team at ABC Consulting followed a structured methodology. This methodology consisted of the following steps:

    1. Requirement Gathering:
    The first step involved understanding the specific requirements of the organization. This included identifying the types of applications that needed to be accessed remotely, the number of users, and the locations from which remote access was required.

    2. Solution Design:
    Based on the requirements gathered, the consulting team designed a customized remote access solution using Remote App. This involved selecting the appropriate virtualization technology, network architecture, and security measures to ensure secure and efficient access to on-premises applications.

    3. Implementation:
    Once the design was finalized, the team began the implementation process. This included setting up the necessary infrastructure, configuring the Remote App environment, and integrating it with the existing systems and applications.

    4. Testing and Deployment:
    The next step involved thorough testing of the solution to ensure its performance and compatibility with different devices and operating systems. Once all tests were successfully completed, the Remote App solution was deployed to the end-users.

    5. Training and Support:
    The final step in the implementation methodology was providing training and support to the end-users. This involved educating them on how to use the Remote App solution and addressing any issues or concerns they may have.

    Deliverables:
    The consulting team at ABC Consulting delivered the following key deliverables as part of the implementation:

    1. Remote App solution design document
    2. Installation and configuration of the Remote App environment
    3. Integration with existing systems and applications
    4. Test plan and test results
    5. Deployment plan
    6. End-user training materials
    7. Ongoing technical support

    Implementation Challenges:
    During the implementation process, the consulting team faced several challenges, including:

    1. Resistance to change: Many employees were used to accessing applications on-premises and were reluctant to switch to a remote access solution.

    2. Security concerns: As the organization dealt with sensitive information, security was a top concern for the IT department. Ensuring secure remote access without compromising data security was a challenge.

    3. Compatibility issues: The organization had a mix of devices and operating systems, which posed a challenge in ensuring compatibility with the Remote App solution.

    KPIs:
    As part of the implementation, the following KPIs were set to measure the success of the project:

    1. User satisfaction: This measured the satisfaction level of employees with the new Remote App solution.

    2. Increase in productivity: This measured the impact of the solution on employee productivity by comparing their performance before and after the implementation.

    3. Reduction in support tickets: This measured the effectiveness of the solution in resolving technical issues and reducing the number of support tickets raised by end-users.

    4. Cost savings: This measured the cost savings achieved by implementing the Remote App solution, such as reduced infrastructure costs and maintenance costs.

    Management Considerations:
    The implementation of Remote App not only provided employees with secure and efficient remote access to on-premises applications but also brought about several management considerations, including:

    1. Infrastructure cost reduction: By implementing a remote access solution, the organization was able to reduce the need for expensive hardware and infrastructure at remote locations.

    2. Increased flexibility and mobility: The ability to access on-premises applications remotely gave employees the flexibility to work from anywhere and at any time, thereby increasing their productivity.

    3. Enhanced data security: With the implementation of Remote App, the organization was able to enforce access controls and ensure secure remote access, reducing the risk of data breaches.

    Sources:
    1. Remote Access Solutions for the Mobile Workforce. Citrix Systems, www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/remote-access-solutions-for-the-mobile-workforce.pdf.

    2. Elliot, Duncan. How Remote Access Technology Is Changing the Way Businesses Operate. Forbes, Forbes Media LLC, 4 Sept. 2020, www.forbes.com/sites/duncanelliot/2020/09/04/how-remote-access-technology-is-changing-the-way-businesses-operate/?sh=d6a4f5935ca8.

    3. Lo, Howard. Remote access policy: Guidelines for the telecommuting out-of-band access management system. Information Security, vol. 7, no. 4, July 2004, pp. 14-20.

    4. Global Remote Access Software Market Size, Share & Trends Analysis Report by Component (Software, Services), by End-use (BFSI, IT & Telecom, Retail & E-commerce), by Region and Segment Forecasts, 2020-2027. Grand View Research, July 2020, www.grandviewresearch.com/industry-analysis/remote-access-software-market.

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