Reverse Supply Chain Toolkit

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Communicate freight transportation information to customers or suppliers, using Transportation Management, electronic logistics marketplace, or electronic freight Information Systems, to improve efficiency, speed, or quality of transportation services.

More Uses of the Reverse Supply Chain Toolkit:

  • Coordinate with business units, Engineering teams, and 3PL to create and implement Best Practice logistics principles, policies, and processes.

  • Update, maintain, and analyze customer account profiles, detailing pertinent requirements and communicate same to internal departments to ensure customer master Data integrity.

  • Manage: partner with CFO to develop and manage operations budget and lead your organization to establish annual goals and objectives in coordination with organizations Strategic Goals.

  • Oversee: champion the build out of your Planning Processes and partner with your technology and data teams to create next generation software.

  • Assure your team assigns duties and monitors quality of work; assures staff conforms to organizational Policies and Procedures and government regulations.

  • Confirm your organization complies; logistics specialists monitor Inventory Levels to ensure that proper stock levels are maintained to support build and repair activities.

  • Ensure customers adhere to order guidelines and proactively recommend Order Management and Process Improvements to customers (Order Lead Time and optimization).

  • Support the continued development and refinement of Customer Operations SOPs and metrics to drive continuous improvements in service, cost, and quality.

  • Manage work with buyers to prevent missed return opportunities by identifying returnable items, scheduling of no penalty return agreements and returns based on negotiated special buys.

  • Oversee: own End To End inventory throughout forward and Reverse Supply Chain, making sure appropriate visibility and actions are in place to support MS inventory investment decisions.

  • Develop reporting framework and metric boards with KPIs to measure and analyze internal and external performance and drive Improvement Opportunities throughout your organization.

  • Be able to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution.

  • Be certain that your strategy establishes appropriate Internal Systems to support financial and Business Operations consistent with your organizations growth and reporting requirements.

  • Coordinate with business units, Engineering teams, and 3PL to identify and develop systemic Process Improvements necessary to maintain a high level of inventory accuracy and Reduce Cost in the 3PL operations.

  • Be accountable for gathering Business Requirements, designing process and Architecting Solutions in Supply Chain Demand Planning, Supply Network planning, Production Planning and detailed scheduling .

  • Make an impact by managing and allocating inventory to stores, negotiating and maintain Business Relationships with the largest vendors in the industry, and formulating in depth inventory forecasts.

  • Interpret transportation or tariff regulations, shipping orders, Safety Regulations, or organization Policies and Procedures for workers.

  • Ensure you amplify; lead Product Management, development, and strategy for significantly large and/or complex Supply Chain Finance products of strategic importance.

  • Establish systems to monitor and support shipping label accuracy to ensure correct parts/finished assemblies reach correct customers at the correct time.

  • Identify and analyze opportunities to deliver improved service through initiatives/programs in the Supply Chain Network and across teams.

  • Coordinate: plan, manage and evaluate logistics operations partnering with Internal Stakeholders, suppliers, Logistics Providers, transportation companies and customers.

  • Create and implement Best Practice logistics principles, Policies And Processes across your organization to improve operational and Financial Performance.

  • Develop supplier base by actively sourcing, identifying and evaluating new supplier sources and conduct negotiations to obtain the maximum benefit for your organization.

  • Represent the operating function on the Executive Team, participating in developing and executing Organization Strategy, and managing business to achieve your organizations short and long term goals.

  • Maintain relationships with Technology Vendors to ensure systems are operating at full potential and providing data and information key to managing the fleet.

  • Head: Analytical Skills to determine root causes of problems, formulate solutions, develop new reporting matrix, and create innovative approaches to reduce and eliminate excess and non moving inventory.

  • Manage, coach and develop a high performing team that meets agreed objectives and delivers Best Practice results, added value and continuous improvements.

  • Ensure primary responsibility involves the administration and execution of personal Service Contracts, non personal Service Contracts, formally advertised and negotiated procurements involving a wide range of materials, services and equipment.

  • Analyze all aspects of customer logistics to ensure you are providing the most cost effective or efficient means of transporting products or supplies.

  • Collaborate with other departments to integrate logistics solutions with Business Systems or processes, as customer sales, Order Management, accounting, or shipping.


Save time, empower your teams and effectively upgrade your processes with access to this practical Reverse Supply Chain Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Reverse Supply Chain related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Reverse Supply Chain specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Reverse Supply Chain Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Reverse Supply Chain improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How do you manage changes in Reverse Supply Chain requirements?

  2. Will a Reverse Supply Chain production readiness review be required?

  3. How do you build the right business case?

  4. Do your employees have the opportunity to do what they do best everyday?

  5. What process should you select for improvement?

  6. Is special Reverse Supply Chain user knowledge required?

  7. What would have to be true for the option on the table to be the best possible choice?

  8. Are you maintaining a past-present-future perspective throughout the Reverse Supply Chain discussion?

  9. What are the concrete Reverse Supply Chain results?

  10. Are controls in place and consistently applied?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Reverse Supply Chain book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Reverse Supply Chain self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Reverse Supply Chain Self-Assessment and Scorecard you will develop a clear picture of which Reverse Supply Chain areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Reverse Supply Chain Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Reverse Supply Chain projects with the 62 implementation resources:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Reverse Supply Chain project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Reverse Supply Chain Project Team have enough people to execute the Reverse Supply Chain Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Reverse Supply Chain Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Reverse Supply Chain Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Reverse Supply Chain project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Reverse Supply Chain project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Reverse Supply Chain project with this in-depth Reverse Supply Chain Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Reverse Supply Chain projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Reverse Supply Chain and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Reverse Supply Chain investments work better.

This Reverse Supply Chain All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.