Service Line Toolkit

$395.00
(No reviews yet) Write a Review
Availability:
Downloadable Resources, Instant Access

Control Service Line: transformation accountable for implementing a culture of continuous service improvement across area of responsibility.

More Uses of the Service Line Toolkit:

  • Develop Service Line: Service Line sales specialists (sls) are Field Sales executives focused on creating, pursuing and closing opportunities in nominated industry markets.

  • Provide oversight and develop policies/procedures for intra inter departmental and Administrative Processes relating to cost and Service Line Management.

  • Secure that your operation provides Business Systems Technical Design, selection, and documentation support for all aspects of Business Systems environments and technical advice and guidance to Enterprise Business Systems Service Line staff.

  • Control Service Line: partner with Business Engagement leadership, Service Line directors and others to develop high level Business Cases and manage expectations about service cost, quality, risk, metrics, delivery and lifecycle requirements.

  • Orchestrate Service Line: review and modifies department, Service Line and total system budgets with administration, management and the Chief Financial officers.

  • Ensure your team provides Advice And Counsel to Service Line leadership for Supply Chain related programs.

  • Oversee Service Line: work synergistically with other consulting practice and corporate solutions Service Lines, seeking opportunities for integrated service approaches where appropriate.

  • Manage and cooperate with Service Line the lifecycle of incidents and minimize adverse impact on Business Operations.

  • Ensure you build an internal network across Service Lines to generate new Business Opportunities and develop and maintain long term Client Relationships to expand the business.

  • Orchestrate Service Line: success in working closely with Service Line leaders, partners, practitioners and other sales executives to develop strategies and tactics that drive targeting programs and win business.

  • Confirm your organization tracks and monitors actual cost for rights of way, Service Line agreement, and lease acquisitions by trending historical costs, and communicates annual costs based on analysis and inflationary projections based on the consumer prices index.

  • Confirm your corporation complies; monitors, evaluate and audits records maintained by Service Lines to ensure work processes and policies related to the records and information lifecycle are adhered to and documented.

  • Direct Service Line: partner with Business Engagement leadership, Service Line directors and others to develop high level Business Cases and manage expectations about service cost, quality, risk, metrics, delivery and lifecycle requirements.

  • Make sure that your team follows standards, policies and guidelines for the Compute Platform in collaboration with Service Line owner and Technology Teams.

  • Ensure you propel; build an internal network across Service Lines to generate new Business Opportunities and develop and maintain long term Client Relationships to expand the business.

  • Ensure your venture acts as an advisor to Service Line managers to meet schedules or resolve technical or operational problems.

  • Establish that your group complies; success in working closely with Service Line leaders, partners, practitioners and other Sales Executives to develop strategies and tactics that drive targeting programs and win business.

  • Be accountable for generating calls into the facility for all program Service Lines thorough the effective application of ethical marketing principles and sales methods.

  • Ensure your organization complies; success in working closely with Service Line leaders, partners, practitioners and other Sales Executives to develop strategies and tactics that drive targeting programs and win business.

  • Ensure you suggest; build an internal network across Service Lines to generate new Business Opportunities and develop and maintain long term Client Relationships to expand the business.

  • Pilot Service Line: through innovation, find and execute new growth models based ON Demand, margin expectations, and the development and/or refinement of Service Line capabilities consistent with Customer Needs and wishes.

  • Arrange that your operation develops demand and sales of products and services by investigating and resolving Customer Problems, recommends modifications to the product/Service Line, and coordinates sales negotiations with appropriate personnel.

  • Initiate Service Line: through innovation, find and execute new growth models based ON Demand, margin expectations, and the development and/or refinement of Service Line capabilities consistent with Customer Needs and wishes.

  • Evaluate Service Line: through innovation, find and execute new growth models based ON Demand, margin expectations, and the development and/or refinement of Service Line Capabilities consistent with Customer Needs and wishes.

  • Make sure that your group develops demand and sales of products and services by investigating and resolving Customer Problems, recommends modifications to the product/Service Line, and coordinates sales negotiations with appropriate personnel.

  • Assure your group establishes standards, policies and guidelines for the Compute Platform in collaboration with Service Line owner and Technology Teams.

  • Assure your organization coordinates with the IT Service Lines to design, implement and support enhancements to IT Systems acting as a vendor liaison for stakeholders.

  • Identify opportunities to launch new businesses and/or Service Lines; develop Business Cases for the CEO and board.

  • Establish that your operation establishes standards, policies and guidelines for the Compute Windows Platform in collaboration with Service Line owner and Technology Teams.

  • Confirm your team complies; monitors, evaluate and audits records maintained by Service Lines to ensure work processes and policies related to the records and information lifecycle are adhered to and documented.

  • AudIT Service Line: work towards the daily and weekly Service Management and maintenance of IAM Security Controls vulnerability patching, Log Analysis, application upgrades, Organizational Change, etc.

  • Confirm your organization ensures team keeps fundamentals in line through efficient Cost Management, accurate forecasting, revenue attainment, Risk Mitigation, backLog Management and strategic Workforce Planning.

  • Be accountable for creating Data Quality Scorecards on various attributes to grade the Source Data to the golden record (completeness, accuracy, duplication, consistency, conformity, integrity), and Data Analyst tool allows Data Stewards to choose components, create and refresh Scorecards.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Service Line Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Service Line related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Line specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Line Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Service Line improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What are the key enablers to make this Service Line move?

  2. What unique Value Proposition (UVP) do you offer?

  3. What criteria will you use to assess your Service Line risks?

  4. Is supporting Service Line documentation required?

  5. Do you have an issue in getting priority?

  6. Why is this needed?

  7. What is out-of-scope initially?

  8. How do you gather requirements?

  9. The approach of traditional Service Line works for detail complexity but is focused on a systematic approach rather than an understanding of the nature of systems themselves, what approach will permit your organization to deal with the kind of unpredictable emergent behaviors that dynamic complexity can introduce?

  10. If you could go back in time five years, what decision would you make differently? What is your best guess as to what decision you're making today you might regret five years from now?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Line book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Service Line self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Line Self-Assessment and Scorecard you will develop a clear picture of which Service Line areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Line Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Line projects with the 62 implementation resources:

  • 62 step-by-step Service Line Project Management Form Templates covering over 1500 Service Line project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Service Line project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Service Line Project Team have enough people to execute the Service Line Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Service Line Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Service Line Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Line project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Line project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Line project with this in-depth Service Line Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Line projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Service Line and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Line investments work better.

This Service Line All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.