Service Platforms Toolkit

$495.00
Availability:
Downloadable Resources, Instant Access
Adding to cart… The item has been added

Organize Service Platforms: work as your organization partner with account teams to develop pursuit strategies for engaging IT Leadership at customers and prospects.

More Uses of the Service Platforms Toolkit:

  • Coordinate Service Platforms: work in conjunction with central operations and Customer Service to handle complaints and ensure support plans are in place to maintain long term Customer Relationships.

  • Evaluate Service Platforms: actively contribute to the development of existing and new IT process and procedures to enhance Service Transition and Service Operation lifecycle stages.

  • Direct Service Platforms: expert solutions and outstanding service drive success, and you seek the same attributes in your employees.

  • Assure your organization coordinates sales effort with marketing, Sales Management, accounting, logistics and technical service groups.

  • Steer Service Platforms: traditional supplier, as strategy houses, systems integrators and Engineering Project Management consultants, cannot provide the complete service your clients now demand.

  • Identify and deliver service improvement activity across thE Business through employing Process Improvement methodologies and the application of innovative thinking with a focus on develop sustainable, repeatable, and quantifiablE Business Process Improvements.

  • Confirm your operation establishes processes to ensure that output is consistent with vendor documentation, Application Requirements, departmental standards, Standard Operating Procedures, and Service Level Agreements.

  • Confirm your organization ensures that assigned staff work as a team to avoid duplication of service and to ensure that Customer Expectations are recognized and met.

  • Drive the Core Product Design Team to meet or exceed program objectives (Cost, Quality, Schedule, Features, Fulfillment/Continuity of Supply, Solution delivery across products and service offerings, and Customer Specific Needs).

  • Secure that your project participates in contract and account governance by establishing key business and professional relationships with appropriate delivery organizations to facilitate effective Service Delivery.

  • Provide complementary design documentation for implementing the solution.

  • Ensure you assess; build and maintain relationships with area Service Providers for the benefit of clients.

  • Secure that your organization applies Process Improvement, reengineering methodologies, and Best Practice principles to design and implement process modernization and improvements.

  • Steer Service Platforms: teamwork and Customer Service completes tasks given to accomplish group goal, functions as team member.

  • Identify and coordinate the method for record retrieval with provider offices.

  • Interact credibly and professionally with Internal Stakeholders, counterparties, and external Service Providers.

  • Lead business Systems Analyst works closely with various lead business units and IT Service Providers to devise optimal solutions for various short term and long term enhancements, Bug Fixes, implement changes, and Functional Requirements to Technical Specifications.

  • Establish Service Platforms: partner and collaborate with community Service Providers and other criminal justice entities.

  • Direct Service Platforms: regularly review the attainment of Service Levels (slas) and drive the service owners/managers and team leads to deliver at the committed quality.

  • Confirm your operation ensures appropriate response times, consistency of Service Levels, compliance with AW policies, procedures and Customer Satisfaction objectives.

  • Identify Service Platforms: work closely with other members of Service Operations team, Service Design and Service Transition personnel and other IT technical and applications staff.

  • Manage, direct and develop the Service Delivery team to deliver consistent and expected project outcomes.

  • Be accountable for managing staff activities and obtaining necessary supplies Leading team organizational and service planning meetings.

  • Develop, implement, and continually refine/improve Service Desk tools, standards and policies, incident and Problem Resolution procedures, and Technical Documentation to align IT Service Desk operations with Best Practices.

  • Collaborate with procurement, quality and technical colleague to place service requirements early in the part creation and supplier awarding phase to ensure optimal supplier preparedness.

  • Identify Service Platforms: effectively lead and motivate Client Engagement teams and provide technical leadership in the IAM Service Operations and delivery.

  • Be certain that your corporation complies; records problem reports as they occur to effectively track outages and types of interruptions to service and to build a Knowledge Base for future Problem Resolution.

  • Support Intrusion Detection and Intrusion Prevention Systems to identify vulnerabilities, attack patterns, and signatures for the detection and prevention of service intrusions, interruptions, and/or denial of service incidents.

  • Govern Service Platforms: proactively monitors all platforms, ensuring uptime, performance, and Service Levels are always maintained for all production systems.

  • Supervise Service Platforms: Risk Management and development of Mitigation Plans with buyer, supplier, supplier performance team technical Service Management, Supplier Quality Managers and Internal Customers.

  • Improve the performance of financial Analytics Platforms built around the Big Data ecosystem.

  • Systematize Service Platforms: proactively engage in the identification / remediation of software issues as Code Quality, pattern mismatch, and security issues related to the code or solution/configuration.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Service Platforms Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Service Platforms related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Platforms specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Platforms Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Service Platforms improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What is the extent or complexity of the Service Platforms problem?

  2. Will there be any necessary staff changes (redundancies or new hires)?

  3. For decision problems, how do you develop a decision statement?

  4. Is pre-qualification of suppliers carried out?

  5. How do you assess the Service Platforms pitfalls that are inherent in implementing it?

  6. Is the Service Platforms risk managed?

  7. How can you incorporate support to ensure safe and effective use of Service Platforms into the services that you provide?

  8. Are Service Platforms changes recognized early enough to be approved through the regular process?

  9. What are the key enablers to make this Service Platforms move?

  10. What is the total cost related to deploying Service Platforms, including any consulting or professional services?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Platforms book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Service Platforms self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Platforms Self-Assessment and Scorecard you will develop a clear picture of which Service Platforms areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Platforms Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service PlatforMs Projects with the 62 implementation resources:

  • 62 step-by-step Service PlatforMs Project Management Form Templates covering over 1500 Service PlatforMs Project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Service PlatforMs Project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Service PlatforMs Project team have enough people to execute the Service PlatforMs Project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Service PlatforMs Project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Service PlatforMs Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service PlatforMs Project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service PlatforMs Project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service PlatforMs Project with this in-depth Service Platforms Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service PlatforMs Projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Service Platforms and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Platforms investments work better.

This Service Platforms All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.