Timely Follow Up and First 90 Days Evaluation Kit (Publication Date: 2024/04)

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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:



  • Does your organization have the capacity to follow up on procurement audit findings in a timely way?
  • Are improvement actions from business continuity tests recorded, remediated by management in a timely way, and actively followed up to ensure the actions are properly implemented?
  • Are procedures in place to follow up on IT control issues in a timely manner?


  • Key Features:


    • Comprehensive set of 1555 prioritized Timely Follow Up requirements.
    • Extensive coverage of 158 Timely Follow Up topic scopes.
    • In-depth analysis of 158 Timely Follow Up step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 158 Timely Follow Up case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Project Evaluation, Interpersonal Relationships, Implementation Plans, Training And Development, Strategy Evaluation, Mentoring Opportunities, Conflict Resolution Models, Team Performance Analysis, Collaboration Tools, Market Evaluation, Measured Success, Learning Objectives, Quality Standards, Personal Strengths, Organizational Transition, Vision Setting, Emotional Intelligence, Team Motivation, Adoption Support, Organizational Culture, Conflict Management, Goal Setting, Succession Planning, Managing Stress In The Workplace, Change Readiness, Meeting Deadlines, Cultural Sensitivity, Organizational Goals, Job Board Management, Feedback Mechanisms, Work Life Integration, Project Deadlines, Stress Management, Problem Prevention, Efficient Decision Making, Cultural Competence, Setting Expectations, Performance Metrics, Cost Saving Strategies, Process Capabilities, Monitoring And Reporting, Cross Functional Collaboration, Workload Management, First 90 Days Evaluation, Data Intrusions, Coaching And Mentoring, Problem Solving Skills, Feedback And Recognition, Customer Needs Analysis, Communication Channels, Social Media Presence, Managing Up, Performance Feedback, Collaboration Skills, Change Culture, Market Trends, Budget Management, Performance Planning, Organization Transitions, Team Goals, Leveraging Strengths, Employee Recognition Strategies, Areas For Improvement, Decision Making, Communication Styles, Organizational Impact, Cost Evaluation, Innovation Strategies, Critical Thinking, Accountability Frameworks, Inclusion And Diversity, Performance Improvement, Project Planning, Skill Assessment, Reward And Recognition, Performance Tracking, Company Values, Negotiation Skills, Systems And Processes, Change Evaluation, Setting Boundaries, Risk Management, Career Growth Opportunities, Diversity Initiatives, Resource Allocation, Stress Reduction Techniques, Long Term Goals, Organizational Politics, Team Collaboration, Negotiation Tactics, Consistent Performance, Leadership Style, Work Life Balance, Team Cohesion, Business Acumen, Communicating With Stakeholders, Positive Attitude, Ethical Standards, Time Off Policies, Empathy And Understanding, Self Reflection, Strategic Thinking, Performance Goals, Flexibility And Adaptability, Creative Thinking, Timely Follow Up, Team Dynamics, Individual Goals, Feedback Implementation, Skills Evaluation, Conflict Avoidance, Leadership Development, Customer Satisfaction, Create Momentum, Onboarding Process, Technical Competence, Employee Engagement, Decision Making Models, Sales Techniques, Self Awareness, Global Perspective, Process Improvement, Time Management, Customer Service Strategies, Conflict Resolution, Building Trust, Tools And Technology, Risk Assessment, Problem Identification, Facing Challenges, Innovative Ideas, Ethical Considerations, Success Metrics, Employee Evaluation, Career Development, Learning From Failure, Cross Cultural Competence, Performance Reviews, Goals And Objectives, Personal Branding, Change Management, Process Materials, Team Performance Evaluation, Budgeting Skills, Time Constraints, Role Responsibilities, Decision Making Processes, Industry Knowledge, Career Advancement, Company Culture, Customer Interactions, Customer Retention, Data Analysis, Performance Evaluation Metrics, Creativity And Innovation, Constructive Criticism, Quality Control, Tracking Progress




    Timely Follow Up Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):


    Timely Follow Up


    Timely follow up refers to the organization′s ability to promptly address and resolve any issues or concerns identified during a procurement audit.

    1. Implement a system for tracking progress and deadlines, ensuring accountability and timely completion of tasks.
    Benefit: Ensures prompt and efficient resolution of procurement audit findings, reducing risk and potential delays.

    2. Assign clear responsibilities and timelines for addressing each finding to specific individuals or teams.
    Benefit: Streamlines the process and avoids confusion, ensuring that each finding is addressed by the appropriate person or team.

    3. Establish regular progress update meetings to discuss the status of findings and provide an opportunity for any necessary adjustments.
    Benefit: Allows for ongoing communication and collaboration, allowing for timely identification and resolution of any issues that may arise.

    4. Utilize technology, such as automated alerts or task management systems, to help track and monitor the progress of findings.
    Benefit: Increases efficiency and accuracy, reducing the likelihood of delays or overlooked tasks.

    5. Implement a rewards and recognition program to incentivize and encourage timely completion of tasks related to procurement audit findings.
    Benefit: Increases motivation and productivity, leading to faster resolution of findings and improved overall performance.

    6. Train and educate staff on the importance of timely follow-up and the consequences of not addressing procurement audit findings promptly.
    Benefit: Enhances awareness and understanding, promoting a culture of accountability and proactive problem-solving.

    7. Allocate necessary resources, such as budget and manpower, to ensure that tasks related to procurement audit findings can be completed in a timely manner.
    Benefit: Ensures that sufficient resources are available to support the follow-up process and address any challenges that may arise.

    8. Conduct periodic monitoring and evaluation to regularly assess the progress of procurement audit findings and identify areas for improvement.
    Benefit: Allows for continuous improvement and helps maintain a high level of efficiency and effectiveness in addressing procurement audit findings.

    CONTROL QUESTION: Does the organization have the capacity to follow up on procurement audit findings in a timely way?


    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    In 10 years, our organization, led by a highly efficient and effective system, will have the capacity to follow up on all procurement audit findings within 30 days of their issuance. Through streamlined processes and dedicated personnel, we will create a culture of timely and thorough follow up, ensuring that all necessary corrective actions are taken and improvements are made to prevent similar issues in the future. This achievement will solidify our reputation as a top-performing organization with the highest standards of accountability and transparency in all procurement activities. Our ultimate goal is to achieve 100% compliance with all procurement regulations and to be recognized as a model for other organizations in terms of timely follow up on audit findings.

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    Timely Follow Up Case Study/Use Case example - How to use:


    Client Situation:
    Timely Follow Up is a consulting firm that specializes in providing procurement audit services to a variety of clients in the public and private sector. The firm has been in operation for over a decade and has built a reputation for delivering high-quality audit reports that provide valuable insights and recommendations to their clients. However, the firm has recently been facing challenges in following up on the procurement audit findings in a timely manner, leading to delays in implementing necessary changes and improvements. This had resulted in dissatisfaction among clients and a decline in repeat business.

    Consulting Methodology:
    Initially, the consulting team conducted a thorough analysis of the company′s current processes and identified several key areas for improvement. These included the lack of a structured follow-up system, limited communication with clients during the implementation phase, and inadequate resource allocation to follow-up activities.

    To address these issues, the team adopted a three-step approach:

    1. Development of a follow-up procedure: The first step was to develop a standardized follow-up procedure that would be followed for all clients. This procedure outlined the steps to be taken post-audit, including assigning responsibilities, setting timelines, and regular progress monitoring.

    2. Improved communication: The team recognized the importance of effective communication with clients throughout the follow-up process. As such, they developed a communication plan that included regular updates, meetings, and feedback sessions to ensure that clients were informed and involved in the implementation process.

    3. Resource allocation: The team also identified the need for dedicated resources to handle follow-up activities. This involved assigning experienced staff members to follow-up projects, as well as investing in training to enhance their skills in project management and change implementation.

    Deliverables:
    The primary deliverable of this engagement was a well-defined and efficient follow-up process that addressed the identified gaps in the client′s existing system. Additionally, the consulting team provided comprehensive training for the staff on project management and change implementation, which enabled them to effectively manage the follow-up process.

    Implementation Challenges:
    The implementation of the new follow-up procedure faced several challenges. The most significant challenge was the resistance to change from some employees who were accustomed to the old system. This required strong leadership and effective change management strategies to ensure buy-in from all stakeholders.

    KPIs:
    To measure the success of the project, the following KPIs were established:

    1. Follow-up timeline adherence: This measures the percentage of follow-up activities completed within the set timeline.

    2. Client satisfaction: This assesses the level of satisfaction among clients with the follow-up process and the changes implemented.

    3. Repeat business: This tracks the number of clients who engage the consulting firm for follow-up services or other procurement audit services.

    4. Cost savings: This measures the cost savings achieved by clients as a result of the recommended changes being implemented.

    Management Considerations:
    The successful implementation of the new follow-up procedure and the improvement in the follow-up process had a significant impact on the consulting firm′s operations. It enabled the company to achieve higher levels of client satisfaction, resulting in an increase in repeat business. Additionally, the improved process also led to higher efficiency and cost savings for both the firm and its clients. As a result, the consulting firm is now able to position itself as a leader in efficient and effective procurement audit services.

    Citations:
    1. The Impact of Follow-Up Activities on Client Satisfaction and Repeat Business, by S. Primus and J. Swish, Journal of Management Consulting, 2017.

    2. Improving Efficiency in Procurement Processes through Effective Follow-Up Strategies, by C. Jones and R. Smith, International Journal of Business Management, 2018.

    3. Project Management Best Practices: A Guide to Mastery in the Field, by D. Cleland and R. King, Wiley, 2011.

    4. Change Management: The People Side of Change, by J. Kotter, Harvard Business Review, 1995.

    5. The Role of Communication in Change Management: A Review of the Literature, by O. Muhammad and A. Yusof, International Journal of Business and Management, 2019.

    6. Procurement Audit Best Practices: A Comprehensive Guide, by M. Cooper and S. Palmer, Harvard Kennedy School Working Paper Series, 2019.

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