Voice Commerce Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Voice Commerce Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Voice Commerce related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Voice Commerce specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Voice Commerce Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 993 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Voice Commerce improvements can be made.

Examples; 10 of the 993 standard requirements:

  1. Does any behavior pattern analysis include monitoring account holder online behavior, as keystroke speed, in addition to time of day activity or transaction based factors?

  2. How is eligibility for the credit determined if an employer is a member of a controlled group or an affiliated service group?

  3. What are the consequences of failing to meet your organizations transportation maintenance and mobility needs?

  4. What are the consequences of failing to meet your organizations transportation mobility and maintenance needs?

  5. What type of signs are other organizations required to display in your store or on premises at the workplace?

  6. How can brands use digital technology to create meaningful connections with customers and stay top of mind?

  7. What would happen if you were rendered unable to carry out the duties of owning or operating your business?

  8. Is the system designed to automatically switch over to the backup power source upon primary power failure?

  9. What other features are available as part of your solution to move consumers through the purchase journey?

  10. Have you ever attempted to make a purchase using either a digital assistant or your smart home speaker?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Voice Commerce book in PDF containing 993 requirements, which criteria correspond to the criteria in...

Your Voice Commerce self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Voice Commerce Self-Assessment and Scorecard you will develop a clear picture of which Voice Commerce areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Voice Commerce Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Voice Commerce projects with the 62 implementation resources:

  • 62 step-by-step Voice Commerce Project Management Form Templates covering over 1500 Voice Commerce project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. WBS Dictionary: Are the contractors estimates of costs at completion reconcilable with cost data reported to us?

  2. Lessons Learned: How well were your expectations met regarding the extent of your involvement in the Voice Commerce project (effort, time commitments, etc.)?

  3. Project Scope Statement: Are there issues that could affect the existing requirements for the result, service, or product if the scope changes?

  4. Team Operating Agreement: Do you leverage technology engagement tools group chat, polls, screen sharing, etc.?

  5. Risk Management Plan: For software; does the software interface with new or unproven hardware or unproven vendor products?

  6. Project Scope Statement: Has everyone approved the Voice Commerce projects scope statement?

  7. Quality Management Plan: What are your results for key measures/indicators of accomplishment of organizational strategy?

  8. Probability and Impact Assessment: Risk data quality assessment - what is the quality of the data used to determine or assess the risk?

  9. Activity Duration Estimates: Do procedures exist describing how the Voice Commerce project scope will be managed?

  10. Scope Management Plan: Are staffing resource estimates sufficiently detailed and documented for use in planning and tracking the Voice Commerce project?

 
Step-by-step and complete Voice Commerce Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Voice Commerce project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Voice Commerce project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Voice Commerce project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Voice Commerce project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Voice Commerce project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Voice Commerce project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Voice Commerce project with this in-depth Voice Commerce Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Voice Commerce projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Voice Commerce and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Voice Commerce investments work better.

This Voice Commerce All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.