Online Community Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Online Community Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Online Community related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Online Community specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Online Community Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 996 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Online Community improvements can be made.

Examples; 10 of the 996 standard requirements:

  1. Is a complaint log maintained to record the date the complaint was received and resolved to ensure timely action is taken on all program complaints received?

  2. What opportunities do you have to build trust and community confidence through resilience to cyber threats, online safety and privacy?

  3. What types of people participate in your competitors online communities, what content is popular, and how deep do considerations go?

  4. Are you seeing a growing need in your community for better information literacy, especially when it comes to discerning online news?

  5. Does your organization have an online customer community to facilitate connections between each other and with your product experts?

  6. What is it about a newspaper that makes it particularly tough for that organization to act as publisher of an online community?

  7. Have you identified a specific, named individual that is responsible for how social media is implemented in your organization?

  8. Which community managers receive automated email notifications to approve a group, photo gallery or a community feed photo?

  9. Does user motivation for online social networking affect the users responses to a virtual brand community in social media?

  10. What are the changes in actual practice of instructional methods related to employees use of online instructional tools?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Online Community book in PDF containing 996 requirements, which criteria correspond to the criteria in...

Your Online Community self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Online Community Self-Assessment and Scorecard you will develop a clear picture of which Online Community areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Online Community Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Online Community projects with the 62 implementation resources:

  • 62 step-by-step Online Community Project Management Form Templates covering over 1500 Online Community project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Change Management Plan: What are the key change management success metrics?

  2. Schedule Management Plan: Are there checklists created to determine if all quality processes are followed?

  3. Milestone List: Can you derive how soon can the whole Online Community project finish?

  4. Lessons Learned: Was any formal risk assessment carried out at the start of the Online Community project, and was this followed up during the Online Community project?

  5. Project Portfolio management: What are the biggest dos and do nots for the PMO to consider when performing resource portfolio management?

  6. Risk Audit: Do all coaches/instructors/leaders have appropriate and current accreditation?

  7. Risk Audit: What limitations do auditors face in effectively applying risk-assessment results to the risk of material misstatement measures?

  8. Responsibility Assignment Matrix: Are all authorized tasks assigned to identified organizational elements?

  9. Schedule Management Plan: Does a documented Online Community project organizational policy & plan (i.e. governance model) exist?

  10. Project Scope Statement: How often do you estimate that the scope might change, and why?

 
Step-by-step and complete Online Community Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Online Community project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Online Community project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Online Community project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Online Community project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Online Community project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Online Community project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Online Community project with this in-depth Online Community Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Online Community projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Online Community and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Online Community investments work better.

This Online Community All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.