Online Communities Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Online Communities Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Online Communities related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Online Communities specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Online Communities Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 998 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Online Communities improvements can be made.

Examples; 10 of the 998 standard requirements:

  1. Can research use the power of community, interaction, and gamification to create a better experience for customers, and richer insights for organizations?

  2. What are the benefits of building and growing an online community, other than the most obvious perks of product marketing that come to mind?

  3. How can organizations efforts of developing online communities be supported in terms of practical guidelines, heuristics and methodologies?

  4. What is a better use of your time, responding yet again to a disgruntled member or organizing an event members will be excited about?

  5. How can the growing body of knowledge on how users behave in online communities be transferred to emergency management practices?

  6. How can responsive design, systematized moderation and professional support services benefit to online community success?

  7. What techniques are most effective, how does true engagement work, and how does it correlate with customer satisfaction?

  8. What is the best way to help young people develop high level learning skills and true fluency with new technologies?

  9. What guarantees on owner rights will be made to ensure community management, access to affordable maintenance, etc?

  10. How does your organization balance the risks of organizational disruption with the rewards of ecosystem innovation?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Online Communities book in PDF containing 998 requirements, which criteria correspond to the criteria in...

Your Online Communities self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Online Communities Self-Assessment and Scorecard you will develop a clear picture of which Online Communities areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Online Communities Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Online Communities projects with the 62 implementation resources:

  • 62 step-by-step Online Communities Project Management Form Templates covering over 1500 Online Communities project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. WBS Dictionary: Is budgeted cost for work performed calculated in a manner consistent with the way work is planned?

  2. Scope Management Plan: Is an industry recognized mechanized support tool(s) being used for Online Communities project scheduling & tracking?

  3. Activity Duration Estimates: Are costs that may be needed to account for Online Communities project risks determined?

  4. Activity Duration Estimates: Do you think Online Communities project managers of large information technology Online Communities projects need strong technical skills?

  5. Source Selection Criteria: In the technical/management area, what criteria do you use to determine the final evaluation ratings?

  6. Risk Audit: Do you have position descriptions for all key paid and volunteer positions in your organization?

  7. Cost Management Plan: What does this mean to a cost or scheduler manager?

  8. Project Portfolio management: Agility. how do organizations re-align portfolio when strategic objectives change?

  9. Requirements Management Plan: Have stakeholders been instructed in the Change Control process?

  10. Cost Baseline: Definition of done can be traced back to the definitions of what are you providing to the customer in terms of deliverables?

 
Step-by-step and complete Online Communities Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Online Communities project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Online Communities project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Online Communities project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Online Communities project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Online Communities project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Online Communities project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Online Communities project with this in-depth Online Communities Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Online Communities projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Online Communities and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Online Communities investments work better.

This Online Communities All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.