Desktop As A Service Toolkit

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Head Desktop As A Service: they respect the authority and direction of management, and have the courage to deliver the truth, even if it is not what people want to hear.

More Uses of the Desktop As A Service Toolkit:

  • Formulate Desktop As A Service: architecture, design and implement cloud service components in a Continuous Delivery model for the next generation Desktop As A Service using the latest Cloud Technologies.

  • Drive Desktop As A Service: architecture, design and implement cloud service components in a Continuous Delivery model for the next generation Desktop As A Service using the latest Cloud Technologies.

  • Assure your organization develops, tests, implements, and enforces Policies and Procedures related to network hardware and software acquisitions, use, support, and security.

  • Manage work on the Performance Tuning of the database and Writing queries used for front end applications (websites, desktop applications, or cloud apps).

  • Make sure that your organization interfaces with the threat and Vulnerability Management, System Administrators and desktop architecture, and support teams.

  • Arrange that your strategy develops the migration and integration of your organizations separate systems into an enterprise wide architecture.

  • Provide guidance on optimization of desktops for platform interoperability and act as liaison between central technologies and endpoint support teams on issues and tasks.

  • Manage management, plan and execute desktop software updates/upgrades (anti virus software, startup scripts, etc).

  • Supervise Desktop As A Service: monitor performance and determine improvement areas by developing Key Performance Indicators (KPIs) for critical department metrics.

  • Overhaul network and desktop Operating Systems, information worker applications, Database Systems, messaging, management and operations, security, Project Management.

  • Oversee Desktop As A Service: Desktop Support technicians in the operation and troubleshooting processes of the Configuration Management SCCM, power management, and Patch Management platforms.

  • Warrant that your organization coordinates and schedules the configuration, installation, deployment and maintenance of all desktop related hardware and software.

  • Confirm your venture provides support to IT users for all aspects of end user computing and desktop based software.

  • Perform maintenance on desktop hardware and software and maintain documentation and inventory.

  • Configure/install desktop software and coordinate the changes with other systems or users affected by the installation.

  • Be the point person for implementation strategies based on Business Requirements, long term strategy, and creative design.

  • Be accountable for working as a member of an integrated team to deliver a Virtual Desktop Infrastructure (VDI) solution on multiple different mission and training networks.

  • Consult on training, guidelines and desktop procedures ( as management and employee communications, FAQs, and standard operating processes).

  • Promote a systems architecture, set of adopted technology standards, and use of Open Source products (where appropriate to do so).

  • Be accountable for managing, configuring and administering an enterprise desktop Configuration Management environment with desktops/laptops/mobile devices.

  • Contribute to the UX vision and strategy for your desktop and Web Applications and services, working with Product Management, engineering, UX team members, and other stakeholders.

  • Head Desktop As A Service: partner with It Security on cyberSecurity Awareness training and promote compliance and participation in the cybersecurity training program.

  • Perform complex product debugging and remediation ; working alongside the Windows Virtual Desktop Development Teams to drive support incident resolution for configuration, code, or other service deficiencies impacting customers.

  • Confirm your group ensures Thin Client and Virtual Desktop Infrastructure (VDI) devices interconnect seamlessly with file servers, mail servers, etc.

  • Govern Desktop As A Service: maintenance and monitoring of core Infrastructure Services as servers, cloud virtualization infrastructure, desktop endpoints, and the connected ecosystem.

  • Be certain that your operation complies; focus on deep dive analysis into infrastructure and hosting operational Incidents impacting service availability.

  • Develop and maintain scripts and utilize desktop management solutions to create a more efficient environment.

  • Be certain that your organization provides hardware and software support for servers, virtualization infrastructure, Virtual Desktop Infrastructure, and Operating System environments.

  • Perform complex product debugging and remediation ; working alongside the Windows Virtual Desktop Development Teams to drive support incident resolution for configuration, code, or other service deficiencies impacting customers.

  • Be certain that your organization interfaces with stakeholders from different parts of your organizations to develop scope, technical requirements and execution plans for new projects.

  • Ensure you can act as a bridge between compliance business, vendors, design and Technology Teams or functions in order to develop products which meet holistic Business Needs and reduce compliance risk.

  • Formulate Desktop As A Service: work closely with the IT Business Analysts and Enterprise Administration to support Strategy, Planning and Governance of technology solutions and investments for business partners.


Save time, empower your teams and effectively upgrade your processes with access to this practical Desktop As A Service Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Desktop As A Service related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Desktop As A Service specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Desktop As A Service Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Desktop As A Service improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How scalable is your Desktop As A Service solution?

  2. Risk events: what are the things that could go wrong?

  3. What one word do you want to own in the minds of your customers, employees, and partners?

  4. How does your organization define, manage, and improve its Desktop As A Service processes?

  5. What is the problem or issue?

  6. What drives O&M cost?

  7. How important is Desktop As A Service to the user organizations mission?

  8. What assumptions are made about the solution and approach?

  9. What new services of functionality will be implemented next with Desktop As A Service?

  10. If you weren't already in this business, would you enter it today? And if not, what are you going to do about it?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Desktop As A Service book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Desktop As A Service self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Desktop As A Service Self-Assessment and Scorecard you will develop a clear picture of which Desktop As A Service areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Desktop As A Service Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Desktop As A Service projects with the 62 implementation resources:

  • 62 step-by-step Desktop As A Service Project Management Form Templates covering over 1500 Desktop As A Service project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Desktop As A Service project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Desktop As A Service Project Team have enough people to execute the Desktop As A Service project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Desktop As A Service project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Desktop As A Service Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

  • 2.1 Desktop As A Service Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Desktop As A Service project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Desktop As A Service project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Desktop As A Service project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Desktop As A Service project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Desktop As A Service project with this in-depth Desktop As A Service Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Desktop As A Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Desktop As A Service and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Desktop As A Service investments work better.

This Desktop As A Service All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.