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The Art of Service Standard Requirements Self Assessments

Digital Content Management Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Digital Content Management Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Digital Content Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Digital Content Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Digital Content Management specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Digital Content Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 997 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Digital Content Management improvements can be made.

Examples; 10 of the 997 standard requirements:

  1. Once youve designed the integrated navigation system, you can consider the addition of one or more remote navigation elements. In most cases, you will need to choose between a table of contents, an index, and a site map. Is the hierarchy strong and clear?

  2. Do you have written clearance procedures in place regarding use, licensing, and consent agreements for third party content used by you in your products or services and on your website or in your promotional materials?

  3. When using the content management system, are process participants able to see only what their security privileges enable them to see (participants see only what they need to perform their activities)?

  4. In the same way that you profile content against business goals or user needs, you can profile it according to brand alignment. Are you emphasizing content that works against your brand positioning?

  5. The functionality you need in your content management system will depend on the nature of the content you will be managing. Will you be maintaining content in multiple languages or data formats?

  6. Is your CM tool rules-based with respect to permissions, privileges, ownership, technical content and structure, and is it able to generate and provide standard, user defined and ad-hoc reports?

  7. Does the tool in use allow the ability to search for registered data (e.g., database data) or specific files by name, hash marks, or watermarks, and to detect partial-file-content matches?

  8. Determining the precise nature of sharing raises questions such as: what content created by a given user is shared with whom, and how can those other users interact with this content?

  9. Grouping content into the top-level categories of an information hierarchy is typically the most important and challenging process you will face. How should the content be organized?

  10. How do you identify and anticipate how requirements and changing expectations will differ across customers, customer groups, and market segments and across the customer life cycle?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Digital Content Management book in PDF containing 997 requirements, which criteria correspond to the criteria in...

Your Digital Content Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Digital Content Management Self-Assessment and Scorecard you will develop a clear picture of which Digital Content Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Digital Content Management Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Digital Content Management projects with the 62 implementation resources:

  • 62 step-by-step Digital Content Management Project Management Form Templates covering over 1500 Digital Content Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Lessons Learned: How well were Digital Content Management project issues communicated throughout your involvement in the Digital Content Management project?

  2. Procurement Audit: Is the appropriate procurement approach being chosen (considering for example the possibility of contracting out work or procuring low value items through a specific low cost procuring system)?

  3. Responsibility Assignment Matrix: Do all the identified groups or people really need to be consulted?

  4. Procurement Audit: Is there an overall mission for the procurement function/unit and is it determined which tasks the procurement function/unit should carry out?

  5. Requirements Management Plan: Is stakeholder risk tolerance an important factor for the requirements process in this Digital Content Management project?

  6. Quality Management Plan: How do senior leaders create and communicate values and performance expectations?

  7. Quality Audit: Are all complaints involving the possible failure of a device, labeling, or packaging to meet any of its specifications reviewed, evaluated, and investigated?

  8. Risk Data Sheet: What do people affected think about the need for, and practicality of preventive measures?

  9. Probability and Impact Matrix: Do you have specific methods that you use for each phase of the process?

  10. Procurement Management Plan: How will you coordinate Procurement with aspects of the Digital Content Management project?

 
Step-by-step and complete Digital Content Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Digital Content Management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Digital Content Management project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Digital Content Management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Digital Content Management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Digital Content Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Digital Content Management project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Digital Content Management project with this in-depth Digital Content Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Digital Content Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Digital Content Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Content Management investments work better.

This Digital Content Management All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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