End-user development Toolkit

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Be certain that your organization accomplishes staff results by communicating job expectations to supervisors; planning, monitoring, and appraising job results; develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

More Uses of the End-user development Toolkit:

  • Develop: successful implementation ensures the effective use of the latest technology throughout your organization.

  • Be accountable for troubleshooting, analysis, escalation and proactive communication with employees regarding tools, best practices, and bugs.

  • Head: design, develop, test and implement technical solutions and IT system specifications for end users.

  • Troubleshoot issues with operating system, supported software or IT services and resolve or escalate to next tier of support.

  • Confirm your project handles scheduling, Resource Management, and approval of benefit time for all Communications employees to ensure demand of the system is met.

  • Identify: conduct frequent and direct contact with stakeholders regarding deliverables and general project communications to maintain and improve stakeholder relationships and to ensure stakeholder satisfaction.

  • Confirm your operation complies; designs and ensures delivery of ongoing training and education and risk awareness programs on model Risk Management and governance and best practices and general standards for End User development.

  • Make sure that your group prepares sales forecasts for use in planning Manufacturing Operations and for controlling inventories.

  • Confirm your organization provides oversight for system status management to ensure plans are followed, training is complete, and response time compliance goals are exceeded.

  • Pilot: Web Development, site administration and content publishing site management, focusing creating an environment to increase online engagement for users.

  • Audit: User Researchers are Key Stakeholders in the Product Development lifecycle, from collaborating with cross functional partners and formulating the product vision to ensuring high quality implementation.

  • Warrant that your planning initiates a lean philosophy by identifying Process Improvements and managing organization resources.

  • Devise: continuously look for options for improvement based on best practices or implementation of new improvement processes.

  • Become involved in the optimization of hardware, software, and network contracts and license agreements.

  • Maintain and track all IT inventory, equipment, software, and application licensing through your internal system.

  • Manage work with system functional owners to strategize and alleviate any recurring Customer Support issues.

  • Keep abreast of all initiatives in the Development department and mission driven programs in your organization.

  • Ensure your strategy executes against clear objectives for brand communication and can support the articulation the brands vision for short and long term success.

  • Ensure you revolutionize; lead Solution Development efforts that best address end User Needs, while coordinating the involvement of all necessary team members.

  • Be accountable for working cross functionally with engineering and Product Teams to facilitate Continuous Improvement of your tools and usage.

  • Utilize User Research participant groups to conduct iterative discovery research and Usability Testing.

  • Identify: design, develop, enhance, and execute business and marketing plans to maximize sales and profits and overall Customer Satisfaction.

  • Confirm your enterprise administers and monitors vendor contracts to ensure compliance with performance measurements and effective facilitates management.

  • Make sure that your team accomplishes department objectives by managing staff and planning and evaluating department activities.

  • Develop user personas and scenarios to clarify results of User Research and focus the teams design efforts on the needs of key users.

  • Secure that your venture maintains quality service by analyzing and enforcing Customer Service standards; identifies trends; recommends system improvements.

  • Ensure you officiate; participated in new product launches from concept stage through commercialization and in market success.

  • Develop and deploy end user application feedback systems, analyze results and recommend improvements.

  • Collaborate with cross functional team to identify research opportunities and manage a research priorities.


Save time, empower your teams and effectively upgrade your processes with access to this practical End-user development Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any End-user development related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated End-user development specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the End-user development Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which End-user development improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Do you monitor the effectiveness of your End-user development activities?

  2. Have specific policy objectives been defined?

  3. What are your operating costs?

  4. Will the team be available to assist members in planning investigations?

  5. What is the definition of End-user development excellence?

  6. What are the End-user development tasks and definitions?

  7. Are you dealing with any of the same issues today as yesterday? What can you do about this?

  8. How do you track customer value, profitability or financial return, organizational success, and sustainability?

  9. What are predictive End-user development analytics?

  10. Whom among your colleagues do you trust, and for what?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the End-user development book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your End-user development self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the End-user development Self-Assessment and Scorecard you will develop a clear picture of which End-user development areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough End-user development Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage End-user development projects with the 62 implementation resources:

  • 62 step-by-step End-user development Project Management Form Templates covering over 1500 End-user development project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all End-user development project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the End-user development project team have enough people to execute the End-user development project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed End-user development project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete End-user development Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

  • 2.1 End-user development Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 End-user development project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 End-user development project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 End-user development project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 End-user development project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any End-user development project with this in-depth End-user development Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose End-user development projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in End-user development and put Process Design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make End-user development investments work better.

This End-user development All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.