ISO 15489 Toolkit

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Orchestrate ISO 15489: system center Configuration Management (sccm) administration and a key member of your organizations systems center Support Team.

More Uses of the ISO 15489 Toolkit:

  • Confirm your organization ensures alignment between Internal Stakeholders and customers across all Business Process projects and services using proactive communication and Engagement Strategies.

  • Oversee ISO 15489: work closely with the Sales Team to meet or exceed the annual revenue and profit goals of the practice.

  • Arrange that your team develops, and implements processes for Quality Control of data sets and Data Use, Data Security, Data Sharing, and Data Access, and creates and maintains a Data Dictionary.

  • Coordinate ISO 15489: report progress on a weekly basis, indicating Work Planning and work in progress.

  • Warrant that your organization performs general technical troubleshooting, Problem Solving and consultations to Development Teams.

  • Be certain that your project creates effective Test Plans and data sets related to functional/integration testing, End To End testing, and User Interface testing.

  • Decompose high level business and User Requirements into Functional Requirements, specified in an appropriate level of detail and in appropriate forms suitable for use by thE Business community.

  • Be accountable for effectively balancing the management of security, people, change and cost in the delivery of your Strategic Plan and day to day operations for functional area.

  • Audit ISO 15489: participation in IT infrastructure related operations (initial installation and configuration of it equipment and networks) together with sofia it Infrastructure Team.

  • Provide alternative System Changes to business owners to help support changes in User Requirements, communicating the benefits, cost and limitations of each approach.

  • Be accountable for interfacing with counterparts at the Corporate Office for task order execution, schedules, and processes.

  • Lead ISO 15489: partner with it to ensure that the technical and Security Needs of Internal Systems and services are met.

  • Audit ISO 15489: high quality and accuracy is maintained throughout the application release without compromising on deadlines.

  • Oversee work performed by members of the Human Capital team Change specialization, Communications specialization, Training Lead, Training Developers, Analytics specialization, etc.

  • Make sure that your operation performs duties associated with the administration of the Quality Assurance provisions of contracts by designing, implementing, and maintaining a risk based surveillance program and assessment plan.

  • Ensure you deliver; lead needs analyses and learning Strategy Development activities to improve individual and Organizational Performance through learning.

  • Guide ISO 15489: proactively assess, clarifies, and validates partner needs on an ongoing basis.

  • Oversee Vendor Management of critically important vendors to build Strategic Partnerships, coordinate Issue Resolution and effectively manage supplier risks.

  • Be responsive to the needs of your customer and focused on providing next level solutions.

  • Ensure you win; build new features based on requirements while improving the High Availability, low latency, scalability and efficiency of your customer facing systems.

  • Ensure you present; and you find optimizations that generate results that increase Engagement Opportunities across owned and earned channels.

  • Be accountable for providing training, guidance, and mentorship to individuals on the team.

  • Coordinate safety activities of unIt Managers to ensure implementation of safety activities throughout organization.

  • Be accountable for working titletransit planner.

  • Pilot ISO 15489: master intranet and deploy it as a standard Knowledge Management tool for all applicable projects.

  • Perform in depth consumer analytics to inform Brand Strategy and develop action steps that support key Business Objectives.

  • Systematize ISO 15489: multiple hardware/Software Platforms and the integration of different operating systems, middleware, and messaging System Management.

  • Methodize ISO 15489: service content delivery guidelines and protocols for ON Demand video; working to continuously improve timelines under strict deadlines and SLAs.

  • Keep track of all details on project status and next steps.


Save time, empower your teams and effectively upgrade your processes with access to this practical ISO 15489 Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any ISO 15489 related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated ISO 15489 specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the ISO 15489 Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which ISO 15489 improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Who owns what data?

  2. How frequently do you verify your ISO 15489 strategy?

  3. Does a good decision guarantee a good outcome?

  4. When are costs are incurred?

  5. Are you aware of what could cause a problem?

  6. Have changes been properly/adequately analyzed for effect?

  7. If there were zero limitations, what would you do differently?

  8. Do you see more potential in people than they do in themselves?

  9. How is ISO 15489 project cost planned, managed, monitored?

  10. How do you verify performance?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the ISO 15489 book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your ISO 15489 self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the ISO 15489 Self-Assessment and Scorecard you will develop a clear picture of which ISO 15489 areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough ISO 15489 Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage ISO 15489 projects with the 62 implementation resources:

  • 62 step-by-step ISO 15489 Project Management Form Templates covering over 1500 ISO 15489 project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all ISO 15489 project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the ISO 15489 Project Team have enough people to execute the ISO 15489 Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed ISO 15489 Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete ISO 15489 Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 ISO 15489 project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 ISO 15489 project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any ISO 15489 project with this in-depth ISO 15489 Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose ISO 15489 projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in ISO 15489 and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make ISO 15489 investments work better.

This ISO 15489 All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.