IT Infrastructure Toolkit

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Confirm your organization develops, implements, and maintains a series of IT processes to ensure the integrity and availability of information resources by overseeing the development and implementation of Configuration Management and systems Quality Assurance.

More Uses of the IT Infrastructure Toolkit:

  • Guide: work closely with decision makers in other departments to identify, develop, implement and support cost effective technology solutions for all aspects of your organization.

  • Formulate: own and drive the creative project lifecycle strategy from planning, scheduling, Requirements Gathering, creative review, delivery and implementation to launch.

  • Manage work with a standard suite of tools to monitor and inspect the different deployments, choosing and creating the tooling to quickly assess health, evolution and adjustments needed.

  • Direct: significant leadership and expertise in Cybersecurity, enterprise software, cloud based IT Infrastructure, helpdesk management, and supporting Software Development.

  • Methodize: track product information and communicate with vendors and your procurement team to actively ensure that product information is up to date.

  • Coordinate: direct all of the technical efforts leading to successful configuration between software systems, hardware configurations, and application programs.

  • Establish and maintain regular written and in person communications with the client and organizations executives, decision makers, stakeholders, department heads, and end users regarding pertinent Data Center activities.

  • Manage work with operations and Business Development Project Teams in Resource Planning and technology selection/ planning for successful Due Diligence and project execution.

  • Oversee: plan, organize, and conduct data calls; gather information and requirements for calls; and create, maintain, and improve SOPs for data calls.

  • Lead peer review of work products derived from requirements specifications to ensure that the requirements interpreted correctly.

  • Systematize: audit the performance of IT Infrastructure, systems, and policies versus established corporate standards for productivity, accuracy, stability, and security.

  • Ensure that all acquisitions, procurements, and outsourcing efforts address Information security requirements consistent with organization goals.

  • Align departments goals and tactics with the Business Strategy of your organization while also advocating for and enforcing a compliant environment.

  • Ensure you control; lead Crisis Management efforts during planned and unplanned outages, driving rapid response and resolution to critical issues impacting the business.

  • Be accountable for developing standards for and/or adhere to existing standards, policies, processes, procedures, governance, compliance and security standards.

  • Manage work with technology and control center leadership in the planning and development of strategies, projects, new functionality, and tools.

  • Formulate: review service Performance Reports identifying any significant issues and variances, initiating, where necessary, Corrective Actions and ensuring that all outstanding issues are followed up.

  • Establish Best Practices and policies for installing, configuring, maintaining, and troubleshooting end user workstation hardware, software, and peripheral devices.

  • Provide relevant partners and stakeholders with visibility and updates into current projects, resource use, team performance, velocity, and project health.

  • Make sure that your project maintains professional coordination and working relationship with peers in IT Infrastructure Engineering, IT Helpdesk and It Security teams.

  • Orchestrate: conduct strategic and tactical level planning in partnership with peers in IT Infrastructure to develop a technical roadmap and ensure delivery of supportable technology solutions that meet Business Needs.

  • Develop, implement, and maintain policies, procedures, and associated training plans for Data Center resource administration and appropriate use.

  • Make sure that your strategy applies a very wide range of qualitative and/or quantitative methods to assess and improve program effectiveness and/or complex management processes and projects.

  • Arrange that your organization complies;
  • Be certain that your organization complies; decisions directly impact performance at your organization wide level and information is provided with additional research and observations which contributes to the Decision Making process.

  • Be accountable for developing and maintaining professional relationships with internal and external stakeholders/partners to remain abreast of new projects, trends and issues.

  • Provide feedback to the Engineering Enablement Test Engineering and DevOps teams on gaps in tooling, automation, or general Process Improvement.

  • Manage: monitor execution of spend plans throughout the fiscal year, anticipating changes in policy and making necessary adjustments to ensure available funding.

  • Analyze IT Infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.

  • Be accountable for providing strategic budget oversight for departments/functions and holding management accountable for operating with the operating and capital budgets.


Save time, empower your teams and effectively upgrade your processes with access to this practical IT Infrastructure Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any IT Infrastructure related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IT Infrastructure specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the IT Infrastructure Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which IT Infrastructure improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What strategies for IT Infrastructure improvement are successful?

  2. Who owns what data?

  3. How do you manage and improve your IT Infrastructure work systems to deliver customer value and achieve organizational success and sustainability?

  4. What are the top 3 things at the forefront of your IT Infrastructure agendas for the next 3 years?

  5. How have you defined all IT Infrastructure requirements first?

  6. What is your plan to assess your security risks?

  7. Will a IT Infrastructure production readiness review be required?

  8. When are costs are incurred?

  9. How do you focus on what is right -not who is right?

  10. How can you measure IT Infrastructure in a systematic way?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the IT Infrastructure book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your IT Infrastructure self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the IT Infrastructure Self-Assessment and Scorecard you will develop a clear picture of which IT Infrastructure areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough IT Infrastructure Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IT Infrastructure projects with the 62 implementation resources:

  • 62 step-by-step IT Infrastructure Project Management Form Templates covering over 1500 IT Infrastructure project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all IT Infrastructure project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the IT Infrastructure Project Team have enough people to execute the IT Infrastructure Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed IT Infrastructure Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete IT Infrastructure Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 IT Infrastructure project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 IT Infrastructure project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any IT Infrastructure project with this in-depth IT Infrastructure Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose IT Infrastructure projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in IT Infrastructure and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IT Infrastructure investments work better.

This IT Infrastructure All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.