Operational Resilience Toolkit

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Determine simplification opportunities for Line of Business apps via reducing number of integrations, rationalizing overlapping capabilities with other apps, consolidating and aggregating data or any other means that delivers cost savings, process efficiencies and operational resilience.

More Uses of the Operational Resilience Toolkit:

  • Maximize network security by monitoring performance, tracking emerging threats and vulnerabilities, scheduling upgrades, collaborating with network architects on network optimization.

  • Rollout the operational resilience framework, embedding operational resilience regulatory requirements into policies and standards, while ensuring impact of changes is understood across business and functions.

  • Ensure engaging with and establishing relationships with the Technology Department to work closely together in establishing and maintaining programs and processes to effectively mitigate cybersecurity risks to your organization.

  • Refine review clients processes and controls against leading practice and industry frameworks, identify gaps in design and execution, and communicate issues and recommendations to engagement leads and client management.

  • During an incident, activate the crisis management team, facilitate meetings, capture detailed notes and action items, and help coordinate activities across business units.

  • Track lead development of complex scenarios with business partners and execution of corresponding testing and actions to demonstrate comprehensive recoverability; quickly remediate matters requiring attention.

  • Provide planning and discipline to ensure that investments in process improvement, information, and technology support your organizations strategic goals, enabling quick responses to changes in market conditions and new opportunities.

  • Move along with organization Resilience work with Legal and Compliance to interpret regulatory guidance on operational resilience and is for managing responsibility of advising Business Units on standards and implementation.

  • Confirmation of application recovery capabilities (technology recovery times, database recovery points, application data storage capacity, application processing capacity, application functionality).

  • Drive the identification and remediation of gaps of Resilience capabilities and proactively identify and implement innovative solutions to mitigate Resilience risks.

  • Review clients processes and controls against leading practice and industry frameworks, identify gaps in design and execution, and communicate issues and recommendations to engagement leads and client management.

  • Analyze monitor and determine impact on recovery strategies and determine need for convening and or activation of response teams during your organization disruption based on severity levels or other escalation triggers.

  • Supervise assisting the business to drive the identification and remediation of gaps of the Resilience capabilities and proactively identify and implement innovative solutions to mitigate Resilience risks.

  • Call attention to application of DevSecOps architecture and solutions for design for securing compute services, patch management, data security, network security, regulations and compliance requirements.

  • Qualify develop and manage best practices awareness and training programs to ensure employees and third parties understand and achieve the most productivity possible from the technology services provided.


Save time, empower your teams and effectively upgrade your processes with access to this practical Operational Resilience Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Operational Resilience related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Operational Resilience specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Operational Resilience Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 989 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Operational Resilience improvements can be made.

Examples; 10 of the 989 standard requirements:

  1. What factors should your organizations consider in a measure of interconnectedness resulting in a system being determined as critical to the financial sector, and how should factors be weighted?

  2. Do you have policies, procedures and technical measures in place to ensure appropriate data/assets access management in adherence to legal, statutory or regulatory compliance requirements?

  3. Do covered entities currently have access to sufficient information to determine whether any of systems would be considered sector-critical systems for the purpose of the standards?

  4. What data is available to support an ESG rating and how do you ensure that the methodologies allow for required transparency, reliability, comparability and independence?

  5. How should companies manage the transition of organizations and workforces to an environment where managers and employees may be working remotely on a long-term basis?

  6. Has the exposure of your organizations earnings or economic value of capital been adversely affected, and is it materially different from model-implied scenarios?

  7. Do you have documented policies and procedures demonstrating adherence to data retention periods as per legal, statutory or regulatory compliance requirements?

  8. Can the informal information networks utilized be better defined so the information flow during a crisis can tracked and utilized better by your organization?

  9. Do you see any particular challenges associated with the sharing of information on cyber threats and incidents with your peer financial organizations?

  10. Are you openly communicating with the business to understand changing priorities and re-allocating IT resources to focus on what is most important?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Operational Resilience book in PDF containing 989 requirements, which criteria correspond to the criteria in...

Your Operational Resilience self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Operational Resilience Self-Assessment and Scorecard you will develop a clear picture of which Operational Resilience areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Operational Resilience Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Operational Resilience projects with the 62 implementation resources:

  • 62 step-by-step Operational Resilience Project Management Form Templates covering over 1500 Operational Resilience project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Activity Duration Estimates: Is a formal written notice that the contract is complete provided to the seller?

  2. Team Member Performance Assessment: To what degree do team members frequently explore the teams purpose and its implications?

  3. Risk Register: How often will the Risk Management Plan and Risk Register be formally reviewed, and by whom?

  4. Activity Duration Estimates: Is a work breakdown structure created to organize and to confirm the scope of each Operational Resilience project?

  5. Cost Baseline: Has the Operational Resilience project documentation been archived or otherwise disposed as described in the Operational Resilience project communication plan?

  6. Team Performance Assessment: To what degree can team members vigorously define the teams purpose in considerations with others who are not part of the functioning team?

  7. Cost Management Plan: Environmental management Ð what changes in statutory environmental compliance requirements are anticipated during the Operational Resilience project?

  8. Quality Audit: Is there a written procedure for receiving materials?

  9. Team Performance Assessment: Social categorization and intergroup behaviour: Does minimal intergroup discrimination make social identity more positive?

  10. Stakeholder Analysis Matrix: What are the key services, contractual arrangements, or other relationships between stakeholder groups?

Step-by-step and complete Operational Resilience Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Operational Resilience project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 Operational Resilience project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Operational Resilience project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Operational Resilience project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Operational Resilience project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Operational Resilience project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Operational Resilience project with this in-depth Operational Resilience Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Operational Resilience projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Operational Resilience and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Operational Resilience investments work better.

This Operational Resilience All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.