SaaS CRM Toolkit

$395.00
Availability:
Downloadable Resources, Instant Access
Adding to cart… The item has been added

Coordinate SaaS CRM: implement and monitor Internal Systems, Policies and Procedures to ensure operations are in compliance with client needs, new developments, regulations, and reporting requirements.

More Uses of the SaaS CRM Toolkit:

  • Oversee SaaS CRM: work comfortably and credibly with dynamic ceos, cfos, and accounting staff in high growth, emerging SaaS businesses.

  • Be accountable for accounting and Financial Reporting skills for companies with hardware, software and SaaS offerings.

  • Ensure you challenge; lead configuration, management, and Access Control for SaaS deployments.

  • Be accountable for defining Automation processes by utilizing PowerShell, Bash, and Command Line Interface (CLI) across Paas, IaaS, and SaaS services.

  • Head SaaS CRM: design and evolve a future resilient cloud tech stack and engineering culture, with full leverage of Open Source, and key technologies enabling the evolution across a multi cloud, multi tenancy saas environment.

  • Govern SaaS CRM: given your organizations vision to be the leading cloud Data Protection platform, there are also plans to expand into other saas ecosystems in your organization year.

  • Analyze the Business Drivers that determine key architecture requirements for various cloud Service Delivery models IaaS, PaaS, SaaS etc.

  • Create, manage and maintain reports using standard reporting technologies (PowerBI, SSRS, SaaS analytics platforms).

  • Be accountable for performing Solution Design using SaaS (Software as a Service), PaaS (Platform As A Service), IaaS (Infrastructure As A Service), and enterprise level Information Architecture (MS O365, SharePoint Online, and Azure services).

  • Ensure you can adapt quickly to the evolving needs of a high growth SaaS business and create pragmatic and innovative solutions to complex business problems.

  • Guide SaaS CRM: beholden to no provider, you configure optimal solutions from the available array of Open Source and commercial software and saas options.

  • Manage work with the B2B leadership team to ensure a robust product vision and roadmap is set and adhered to across existing marketing solutions and new SaaS solutions for your hospitality customers.

  • Ensure you understand the collaboration category and have working on consumer or SaaS brands.

  • Methodize SaaS CRM: master competency on end to end Solution Architecture, Business Processes and industry domain and/or performance engineering and relevant saas tools.

  • Methodize SaaS CRM: own tactical execution of the SaaS Product Roadmap, working closely with technical leads and the design team to ensure efficient execution of feature delivery.

  • Establish SaaS CRM: an Etl Development must develop / manage extraction tools, which extract data from the various data sources your organization uses be IT Databases, SaaS services, Mobile Apps, Data Lakes, etc.

  • Confirm you brief; uphold established SaaS security and Performance Standards to ensure compliance with Service Level Agreements as agreed with internal and external customers.

  • Ensure you delegate; lead with expertise in SaaS architectures, Cloud Security, public clouds and networking infrastructure.

  • Deploy And Manage infrastructures for next gen cloud SaaS platforms.

  • Ensure you coach; lead with expertise in SaaS architectures, Cloud Security, public clouds and networking infrastructure.

  • Pilot SaaS CRM: effectively collaborate and communicate with development, devops, saas security, Executive Management and lines of business to report trends and status.

  • Establish SaaS CRM: Technical Support hero tier 1 (for SaaS organization).

  • Be accountable for designing and implementing automation for packaging and deploying your product in a private SaaS environment.

  • Ensure you collaborate; solid grasp of SaaS business models and contract terms, value based pricing and Contract Negotiation.

  • Apply devops mindset to improve the Continuous Delivery pipeline and other operational aspects of your saas platform.

  • Arrange that your organization sales of your SaaS solution is based on an Annual subscription fee, so targets are based on Annual Contract Value (ACV).

  • Manage a Hybrid Cloud SaaS infrastructure with multiple vendor Integrated Systems.

  • Ensure you reconcile; solid grasp of SaaS business models and contract terms, value based pricing and Contract Negotiation.

  • Collect and analyze auditing capabilities of internal services, SaaS systems, determine gaps in audit trails, and work with internal Engineering teams/SaaS providers in improving audit data.

  • Head SaaS CRM: an Etl Development must develop / manage extraction tools, which extract data from the various data sources your organization uses be IT Databases, SaaS services, Mobile Apps, Data Lakes, etc.

  • Perform complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues which would require a report and recommend solutions.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical SaaS CRM Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any SaaS CRM related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated SaaS CRM specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the SaaS CRM Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which SaaS CRM improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What threat is SaaS CRM addressing?

  2. What is the craziest thing you can do?

  3. What other organizational variables, as reward systems or communication systems, affect the performance of this SaaS CRM process?

  4. Has implementation been effective in reaching specified objectives so far?

  5. What resources or support might you need?

  6. What should a Proof of Concept or pilot accomplish?

  7. How do you verify and develop ideas and innovations?

  8. What are your SaaS CRM processes?

  9. Where do you gather more information?

  10. How much data can be collected in the given timeframe?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the SaaS CRM book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your SaaS CRM self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the SaaS CRM Self-Assessment and Scorecard you will develop a clear picture of which SaaS CRM areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough SaaS CRM Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage SaaS CRM projects with the 62 implementation resources:

  • 62 step-by-step SaaS CRM Project Management Form Templates covering over 1500 SaaS CRM project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all SaaS CRM project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the SaaS CRM Project Team have enough people to execute the SaaS CRM project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed SaaS CRM project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete SaaS CRM Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:

  • 2.1 SaaS CRM Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 SaaS CRM project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 SaaS CRM project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 SaaS CRM project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 SaaS CRM project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any SaaS CRM project with this in-depth SaaS CRM Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose SaaS CRM projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in SaaS CRM and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make SaaS CRM investments work better.

This SaaS CRM All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.