Service Development Toolkit

$449.00
Availability:
Downloadable Resources, Instant Access

Organize Service Development: deFault Management activities are time critical, varied and sensitive in nature and you develop Software Solutions to automate activities.

More Uses of the Service Development Toolkit:

  • Develop and improve Engineering processes to ensure predictability, consistency, timeliness, and reliability of throughput.

  • Support the client and Customer Relationship Management by being the expertise on the customers data and the output of your products (SLA, accuracy, parameters, formatting, value).

  • Provide timely, proactive communication about the status of Product Development activities and changes impacting projects.

  • Orchestrate Service Development: operational management ongoing operational functions to resolve immediate issues, improve operations/efficiency and drive Customer Loyalty/retention.

  • Ensure you reconcile; build a digitally focused Innovative Culture capable of delivering on your growth targets and thinking in the white space to deliver new value for the customer.

  • Execute primary and secondary research on Customer Feedback, Market Trends and the competitive environment to inform the Product Development process.

  • Qualify and close new sales from opportunities received through inbound calls, leads generated based on web marketing initiatives, and execute focused outbound campaigns in your territory.

  • Secure that your organization participates in the development and maintenance of processes to continually improve Organizational Effectiveness between internal organizations.

  • Organize Service Development: closure lead post project debrief sessions, archive Intellectual Property and transfer knowledge to engineers and Managed Services and practice teams.

  • Steer Service Development: actively lead the Product Development process by documenting requirements and developing procedures that allow for the product to be ready for market.

  • Systematize Service Development: insight analysis provides advanced analysis of data from a variety of raw data sources, to deliver actionable and valuable insights for your clients.

  • Become involved in development, implementation and annual review of strategic plan through the fiscal modeling of Business Cases and impact.

  • Manage work with program and Project Leadership to implement processes and technology that support Business Value and process efficiency across business and technical functions.

  • Coordinate Service Development: insight analysis provides advanced analysis of data from a variety of raw data sources, to deliver actionable and valuable insights for your clients.

  • Orchestrate Service Development: insight analyzing work closely with operational counterparts in Customer Relationship Management, engineering and DevOps.

  • Initiate Service Development: operational management ongoing operational functions to resolve immediate issues, improve operations/efficiency and drive Customer Loyalty/retention.

  • Formulate Service Development: actively lead the Product Development process by documenting requirements and developing procedures that allow for the product to be ready for market.

  • Ensure you direct; build a digitally focused Innovative Culture capable of delivering on your growth targets and thinking in the white space to deliver new value for the customer.

  • Make sure that your organization participates in the development and maintenance of processes to continually improve Organizational Effectiveness between internal organizations.

  • Liaise with the Engineering team on any product changes, particularly on version release, and ensure Performance Targets and SLAs are met through any change.

  • Guide Service Development: insight analyzing provides advanced analysis of data from a variety of raw data sources, to deliver actionable and valuable insights for your clients.

  • Ensure you challenge; build a digitally focused Innovative Culture capable of delivering on your growth targets and thinking in the white space to deliver new value for the customer.

  • Be a partner to the client and Customer Relationship Management by being the expertise on the customers data and the output of your products (SLA, accuracy, parameters, formatting, value).

  • Secure that your group participates in the development and maintenance of processes to continually improve Organizational Effectiveness between internal organizations.

  • Perform complex product debugging and remediation ; working alongside the Azure App Service Development Teams to drive support incident resolution for configuration, code, or other service deficiencies impacting customers.

  • Standardize Service Development: program and enhance current services through frequent interaction with business, System Testing, Quality Assurance, and network groups.

  • Establish Service Development: actively participate in Business Planning, new Service Development, partnership development and other tactical Processes And Procedures to identify service enhancements.

  • Manage work with It Management to develop and maintain the IT Strategy, Service Development and service report, IT Roadmap, architectural principles, standards, policy, and solutions governance.

  • Initiate Service Development: design create and / or evaluate technical designs for customer systems, develop Test Plans, build proof of concepts and lead Design Review to ensure alignment with customers Business Requirements.

  • Be a partner to the client and Customer Relationship Management by being the expert on the customers data and the output of your products (SLA, accuracy, parameters, formatting, value).

  • Secure that your organization uses computerized system for tracking, information gathering, and/or troubleshooting.

  • Initiate Service Development: own and synthesize data, and lead the development of Customer Segmentation to inform Strategic Planning and Decision Making throughout your organization.

  • Confirm your team prepares system security reports by collecting, analyzing, and summarizing data and trends; presents reporting for Management Review.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Service Development Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Service Development related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Development specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Development Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Service Development improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What are you attempting to measure/monitor?

  2. How can you manage cost down?

  3. If no one would ever find out about your accomplishments, how would you lead differently?

  4. Was a life-cycle Cost Analysis performed?

  5. What is the risk?

  6. How do you listen to customers to obtain actionable information?

  7. Is pre-qualification of suppliers carried out?

  8. Where is Service Development data gathered?

  9. What are the types and number of measures to use?

  10. What is the definition of success?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Development book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Service Development self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Development Self-Assessment and Scorecard you will develop a clear picture of which Service Development areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Development Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Development projects with the 62 implementation resources:

  • 62 step-by-step Service Development Project Management Form Templates covering over 1500 Service Development project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Service Development project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Service Development Project Team have enough people to execute the Service Development Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Service Development Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Service Development Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Development project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Development project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Development project with this in-depth Service Development Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Development projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Service Development and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Development investments work better.

This Service Development All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.