The Executive Diagnostic and Governance Toolkit
Working from Home Toolkit
Score your own working Home red, amber or green, find out which part is weakest, and walk into the next budget round able to defend what you want to fix.
Each order is checked and updated against the latest insights before delivery. That is why access takes up to 24 hours rather than being instant.
| 1 |
You stop guessing where you stand. You finish with a score, not an opinion: every part of your function rated red, amber or green, with the weakest ranked first. Evidence: a Quick Scan for the shape of it, then seven domain assessments of 30 scored questions each, 210 in all, rolled into one scorecard, plus a maturity radar and a current-versus-target gap analysis. |
| 2 |
You can defend the decision. You walk into the budget round with the gap named, the owner named and done defined, instead of a case built on instinct. Evidence: project charter, scope statement, RACI, requirements traceability and work breakdown structure, pre-filled in your domain's language. |
| 3 |
The work actually moves. The month after the decision is already built, so nothing stalls waiting for someone to design a form. Evidence: more than 60 project templates across all five PMBOK process groups, plus runbooks, SOPs, a KPI framework, audit checklists and a risk matrix. 55 to 65 files in total. |
| 4 |
You use it the day it lands. No blank templates to interpret. Every workbook opens with what it is, who uses it, when, how, a 1 to 5 scoring guide, what good looks like, and a worked example you delete and type over. |
The situation this is built for
Leaders tasked with Working Home face a silent crisis. They must show progress without clear baselines. They defend budgets without agreed-upon priorities. They navigate employee expectations while managing security, compliance, and productivity risks—all without a common language or assessment model. The pressure mounts each quarter when leadership asks: Why this fix, not that? And how do we know it’s working?
Who this is for
The leader who owns Working Home outcomes. You may report in HR, IT, Operations, or Office of the CEO. You coordinate policy, adoption, security, and culture around remote and hybrid work. You are accountable for continuity, compliance, and employee experience—but lack a unified way to assess, prioritize, or report.
Who this is not for
This is not for individual contributors optimizing their home office, consultants selling remote work tools, or technical implementers focused only on software deployment. It is for leaders accountable for the end-to-end Working Home function.
What you walk away with
- Assess your current Working Home maturity with precision
- Prioritize improvements based on operational risk and business impact
- Build defensible business cases for investment in remote work infrastructure
- Align cross-functional stakeholders on a shared view of Working Home
- Deliver measurable improvements in security, compliance, and employee adaptation
How this maps to your situation
- Assessment
- Prioritization
- Defense
- Execution
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion over 12 weeks with leadership application between units.
How this compares to the alternatives
Unlike generic remote work guides or vendor-led playbooks, this course focuses exclusively on assessment, prioritization, and defense of the Working Home function from the leader’s perspective—no fluff, no tools, just the work.
Also included: the full course, for when you want the reasoning behind a finding (12 modules, 144 chapters)
Depth reference. The diagnostic and the templates stand on their own; this is what to read when you want the reasoning behind a finding.
- Understanding the difference between remote work and hybrid policy frameworks
- Mapping employee categories eligible for Working Home arrangements
- Documenting legal jurisdictions impacting remote worker eligibility
- Identifying essential business classification for remote operations
- Clarifying executive expectations for long-term workforce distribution
- Assessing how payroll structures affect remote eligibility
- Determining data sovereignty requirements by region
- Reviewing tax implications of employee location changes
- Evaluating insurance coverage for home-based workspaces
- Establishing eligibility criteria for remote work approval
- Creating a working definition of 'regular' remote work
- Aligning leadership on core terminology for consistency
- Designing a census to capture current remote work patterns
- Differentiating between full-time and part-time remote workers
- Calculating the proportion of fully distributed teams
- Validating self-reported remote status with system data
- Identifying shadow remote workers not captured in official records
- Segmenting participation by function and seniority level
- Tracking changes in remote participation over time
- Benchmarking against internal mobility and retention trends
- Correlating remote status with performance review outcomes
- Assessing seasonal fluctuations in remote work demand
- Measuring manager tolerance for remote team configurations
- Reporting participation rates to executive leadership
- Auditing the remote onboarding timeline from offer to day one
- Verifying provisioning of hardware and software for home use
- Assessing network stipend distribution and usage tracking
- Evaluating IT support response times for remote setups
- Measuring completion rates for virtual orientation programs
- Tracking digital access grant timing across departments
- Reviewing security training completion for remote employees
- Assessing manager effectiveness in remote onboarding
- Monitoring early engagement survey results for remote hires
- Evaluating ergonomics guidance distribution and adoption
- Documenting home office safety checklist compliance
- Improving first-week experience for distributed employees
- Designing pulse surveys to assess remote work satisfaction
- Analyzing calendar data for meeting overload patterns
- Measuring asynchronous communication adoption by team
- Tracking project delivery consistency across work modes
- Evaluating burnout signals in remote versus office workers
- Assessing participation equity in hybrid meeting formats
- Reviewing 360 feedback trends for remote employees
- Monitoring digital collaboration tool engagement rates
- Measuring time-to-competency for remote new hires
- Identifying isolation indicators in performance reviews
- Assessing manager check-in frequency with remote reports
- Benchmarking productivity metrics across work models
- Auditing endpoint encryption compliance across devices
- Reviewing multi-factor authentication adoption rates
- Assessing secure file sharing practices by department
- Measuring phishing simulation failure rates remotely
- Evaluating home network security awareness training
- Tracking lost or stolen device incident reporting
- Analyzing data exfiltration risk by role and access level
- Reviewing third-party access controls for remote vendors
- Assessing cloud storage policy enforcement mechanisms
- Measuring password manager adoption across the workforce
- Evaluating remote wipe capability for offboarded employees
- Documenting data residency compliance for remote workers
- Auditing remote worker classification under labor codes
- Verifying overtime tracking for non-exempt remote staff
- Assessing time-tracking system accuracy across time zones
- Reviewing wage and hour compliance for cross-border workers
- Evaluating leave policy application for remote employees
- Measuring compliance training completion by location
- Tracking occupational health and safety disclosures
- Assessing data privacy regulation adherence by country
- Reviewing export control restrictions for remote engineers
- Documenting recordkeeping practices for remote audits
- Evaluating whistleblower reporting accessibility
- Ensuring electronic signature policy compliance
- Measuring manager confidence in remote team evaluation
- Assessing feedback quality in virtual one-on-ones
- Reviewing goal-setting clarity for remote direct reports
- Evaluating performance calibration across work modes
- Tracking development conversation frequency remotely
- Measuring inclusion efforts in hybrid team settings
- Assessing conflict resolution effectiveness at distance
- Reviewing recognition practices for non-co-located staff
- Evaluating workload visibility techniques for managers
- Documenting manager use of digital presence signals
- Assessing bias mitigation in remote promotion decisions
- Benchmarking retention rates by remote management style
- Auditing video conferencing reliability by region
- Measuring asynchronous update adoption by team
- Assessing transcription accuracy for hybrid meetings
- Evaluating chat tool notification fatigue levels
- Reviewing document collaboration platform usage
- Tracking meeting equity across remote and in-person
- Measuring response time expectations by department
- Assessing information silo formation in remote teams
- Evaluating knowledge sharing completeness remotely
- Reviewing version control discipline in distributed work
- Assessing urgent communication protocol clarity
- Documenting communication norm establishment process
- Designing ergonomic assessment for home offices
- Tracking utilization of mental health benefits
- Measuring participation in virtual wellness programs
- Assessing burnout risk by team and role
- Evaluating work-life boundary maintenance signals
- Reviewing after-hours communication patterns
- Measuring employee assistance program awareness
- Assessing social connection initiatives for remote staff
- Tracking leave of absence trends by work mode
- Evaluating manager comfort discussing mental health
- Reviewing accommodation request processes remotely
- Documenting disability inclusion in remote design
- Measuring cultural value alignment in performance reviews
- Assessing onboarding experience of remote new hires
- Evaluating recognition program inclusivity for remote staff
- Reviewing leadership communication reach and tone
- Tracking participation in optional virtual events
- Measuring psychological safety in remote team surveys
- Assessing informal network formation across locations
- Evaluating mentorship program accessibility remotely
- Reviewing promotion equity across work models
- Assessing inclusion index scores by remote status
- Documenting cultural ritual adaptation for hybrid teams
- Benchmarking engagement scores by work arrangement
- Building a risk-weighted assessment matrix for initiatives
- Evaluating regulatory exposure by unaddressed gap
- Assessing data breach likelihood across remote practices
- Measuring productivity loss from current limitations
- Reviewing employee turnover correlation with remote gaps
- Evaluating reputational risk from remote work failures
- Assessing vendor dependency risks in remote operations
- Measuring legal exposure from jurisdictional conflicts
- Prioritizing fixes based on audit readiness
- Evaluating business continuity impact of remote gaps
- Assessing customer experience degradation from delays
- Documenting escalation paths for critical remote issues
- Structuring executive summaries for Working Home reviews
- Translating technical findings into business impact
- Building visual dashboards for remote work metrics
- Preparing for budget defense with scenario modeling
- Evaluating cost of inaction for unfunded items
- Assessing cross-functional dependencies for initiatives
- Measuring readiness for internal audits
- Documenting stakeholder alignment on priorities
- Reviewing precedent-setting implications of decisions
- Evaluating scalability of proposed solutions
- Assessing change management capacity for rollout
- Creating decision briefs for leadership committees
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
Thousands of organisations have bought from The Art of Service since 2000.