HR Shared Service Center Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical HR Shared Service Center Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any HR Shared Service Center related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated HR Shared Service Center specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the HR Shared Service Center Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 997 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which HR Shared Service Center improvements can be made.

Examples; 10 of the 997 standard requirements:

  1. Does anyone have any experience with implementing a shared service, or support center model with the technology or capability for the members to be able to work remotely?

  2. How may the new services system be perceived and used, since initial positive reaction to the change is important for achieving long-term benefit of the change?

  3. How do you predict longand short-term workforce demand by combining current employee data, business growth plans, industry benchmarks, and macroeconomic trends?

  4. Has your organization invested substantial managerial capital to establish shared-services operations, yet you find yourselves disappointed by the results?

  5. How do you combine your current shared service centers with finance and accounting outsourcing to enhance risk and performance management?

  6. When shifting to shared services, how did your organization typically time the move of processes to SSCs with major technology changes?

  7. Do you identify any change in the employee, top management and middle managements perception after switching to shared service center?

  8. How do you know true costs as a whole, or how accurate the charges are when given to the customer organization receiving the charge?

  9. How are the knowledge and preparedness of the employees about the business service sector and mainly about the main players?

  10. What is the shared service intended to do overall to enhance the efficiency and quality of the work or the overall business?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the HR Shared Service Center book in PDF containing 997 requirements, which criteria correspond to the criteria in...

Your HR Shared Service Center self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the HR Shared Service Center Self-Assessment and Scorecard you will develop a clear picture of which HR Shared Service Center areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough HR Shared Service Center Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage HR Shared Service Center projects with the 62 implementation resources:

  • 62 step-by-step HR Shared Service Center Project Management Form Templates covering over 1500 HR Shared Service Center project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Milestone List: What would happen if a delivery of material was one week late?

  2. Stakeholder Management Plan: What proven methodologies and standards will be used to ensure that materials, products, processes and services are fit for purpose?

  3. Stakeholder Management Plan: Will HR Shared Service Center project success require up to date information at a moments notice?

  4. Project or Phase Close-Out: If you were the HR Shared Service Center project sponsor, how would you determine which HR Shared Service Center project team(s) and/or individuals deserve recognition?

  5. Probability and Impact Matrix: Workarounds are determined during which step of risk management?

  6. Human Resource Management Plan: Has the scope management document been updated and distributed to help prevent scope creep?

  7. Roles and Responsibilities: Are governance roles and responsibilities documented?

  8. Schedule Management Plan: Are internal HR Shared Service Center project status meetings held at reasonable intervals?

  9. Assumption and Constraint Log: Is the steering committee active in HR Shared Service Center project oversight?

  10. Human Resource Management Plan: How complete is the human resource management plan?

 
Step-by-step and complete HR Shared Service Center Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 HR Shared Service Center project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 HR Shared Service Center project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 HR Shared Service Center project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 HR Shared Service Center project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 HR Shared Service Center project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 HR Shared Service Center project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any HR Shared Service Center project with this in-depth HR Shared Service Center Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose HR Shared Service Center projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in HR Shared Service Center and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make HR Shared Service Center investments work better.

This HR Shared Service Center All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.