Unified Communications And Collaboration Toolkit

(No reviews yet) Write a Review
Downloadable Resources, Instant Access

Collaborate with Product Management, finance and operations to streamline Demand Forecasting and represent the product organization in forecast interlock meetings with sales and operations.

More Uses of the Unified Communications And Collaboration Toolkit:

  • Develop: network Performance Monitoring to ensure customer infrastructure availability and reliability.

  • Be accountable for establishing a consistent and progressive strategy and architecture for Unified Communications, exploiting new market opportunities as appropriate.

  • Systematize: actively contribute to the configuration, layout and Performance Tuning of the managed network and voice infrastructure.

  • Assure your venture defines, review, and maintains detailed hardware/software Technical Standards, especially related to design, installation, configuration, management, and maintenance of telephony systems.

  • Stay current on the latest trends and provides solutions based on organization methodology and customer expectations.

  • Perform Incident Management on wide variety of issues impacting network and voice infrastructure or that are result of failure in its operation.

  • Perform infrastructure system management, consulting, and integration functions across multiple Unified Communications And Collaboration platforms.

  • Confirm your project performs routine System Administration and maintenance on local or remote locations with no impact to the business.

  • Govern: implement network Security Policies and standards; review Network Security, Access Control, and data safeguards.

  • Head: conduct training and distribute training information to area training leads, end users, and support staff.

  • Become involved in the definition of requirements and high level design for implementation of vendor system.

  • Coordinate with technicians and perform installation and migrations of various technology solutions with the network.

  • Orchestrate: work closely with other Technology Teams to develop and maintain a reliable, secure and supportable Unified Communications And Collaboration ecosystem.

  • Assure your business maintains up to date awareness of industry developments and Best Practices in area of specialization.

  • Oversee: conduct and maintain competitive research and knowledge around the Unified Communications And Collaboration market.

  • Warrant that your operation coordinates, tests, and implements applications and technology through projects and initiatives.

  • Ensure you can work closely with business partners on telephony related issues to assess impact and manage clients.

  • Analyze and troubleshoot hardware and software platforms for various communications technologies.

  • Be accountable for troubleshooting issues with enterprise email, Unified Communications And Collaboration services.

  • Troubleshoot and provide timely resolution of issues related to collaboration systems and associated network equipment.

  • Collaborate with client, vendor, and Implementation Engineers/Architects on assigned projects.

  • Be accountable for pricing organization for your organization, working with Finance, Sales and Product Management teams.

  • Provide training and mentor to technical staff for VoIP troubleshooting, configuration and overall of system knowledge.

  • Assure your team performs troubleshooting with carriers and vendors regarding network hardware and circuit issues.

  • Be accountable for operating, managing, processing, provisioning, and troubleshooting enterprise email, Unified Communications, mobile and collaboration services.

  • Provide technical and business input for IT infrastructure projects related to voice and data networking, and related technologies.

  • Provide update to customers and management on the status of urgent and high profile issues.

  • Be accountable for designing, implementing, and providing security maintenance of highly complex network technology platforms.

  • Collaborate with Information security officers (ISO) to ensure adherence to Information security policies, guidelines and standards are met.

  • Devise: fault isolation, troubleshooting, and resolution support for critical customer network and voice issues.


Save time, empower your teams and effectively upgrade your processes with access to this practical Unified Communications And Collaboration Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Unified Communications And Collaboration related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Unified Communications And Collaboration specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Unified Communications And Collaboration Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Unified Communications And Collaboration improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. If your customer were your grandmother, would you tell her to buy what you're selling?

  2. A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Unified Communications And Collaboration models, tools and techniques are necessary?

  3. What are the processes for audit reporting and management?

  4. Does the scope remain the same?

  5. How do you assess your Unified Communications And Collaboration workforce capability and capacity needs, including skills, competencies, and staffing levels?

  6. Who are four people whose careers you have enhanced?

  7. How do you define the solutions' scope?

  8. What causes innovation to fail or succeed in your organization?

  9. How will the Unified Communications And Collaboration data be analyzed?

  10. What is the definition of Unified Communications And Collaboration excellence?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Unified Communications And Collaboration book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Unified Communications And Collaboration self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Unified Communications And Collaboration Self-Assessment and Scorecard you will develop a clear picture of which Unified Communications And Collaboration areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Unified Communications And Collaboration Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Unified Communications And Collaboration projects with the 62 implementation resources:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Unified Communications And Collaboration project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Unified Communications And Collaboration Project Team have enough people to execute the Unified Communications And Collaboration project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Unified Communications And Collaboration project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Unified Communications And Collaboration Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Unified Communications And Collaboration project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Unified Communications And Collaboration project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Unified Communications And Collaboration project with this in-depth Unified Communications And Collaboration Toolkit.

In using the Toolkit you will be better able to:

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Unified Communications And Collaboration investments work better.

This Unified Communications And Collaboration All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.