Crisis Response Toolkit

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Manage the development and implementation of Crisis Management and Business Continuity Plans across the enterprise and ensures linkage for all Crisis Response and recovery plans.

More Uses of the Crisis Response Toolkit:

  • Control: constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.

  • Supervise: proactively monitor, identify, correlate and escalate threat/emergency/crisis incidents by leveraging Open Source intelligence and Physical Security technology tools.

  • Confirm your strategy ensures that all physical repairs are reported to the Property Management Department.

  • Analyze data to identify issue trends and opportunities for proactive risk mitigation.

  • Establish clear goals and expectations and hold team members accountable to expectations.

  • Ensure your strategy complies; principles, techniques and practices of Project Planning, development, and coordination and Staff Development.

  • Establish a culture of accountability through clear expectations and Performance Management.

  • Control: office environment; frequent interruptions; occasional contact with dissatisfied individuals; team atmosphere and driving to complete work.

  • Confirm your organization learns and utilizes a variety of software programs in the performance of assigned tasks.

  • Make sure that your strategy develops and supports strategic plans and projects to meet site security goals and objectives.

  • Warrant that your business administers Disciplinary Action when appropriate in accordance with corporate guidelines.

  • Be alert for potential security, property or safety concerns and initiate the appropriate actions.

  • Orchestrate: work is performed largely at the crisis resource center, an office environment or other various settings.

  • Provide on call Crisis Response and back up interventions and services (shared responsibility among team).

  • Ensure you build; lead with knowledge in Physical Security strategies, principles, standards, policies, and procedures.

  • Perform a variety of technical and analytical support work, training, and related tasks.

  • Ensure you amplify; lead with knowledge in business system operations, equipment evaluations, system development techniques and workflow.

  • Perform a variety of analysis, administrative support, training, and related services.

  • Provide leadership for task forces and/or Technical Support and/or office support staff.

  • Arrange that your strategy provides a variety of clerical, technical, and analytical support work for assigned programs.

  • Manage knowledge and compliance with Policies and Procedures as detailed in the personnel policy and procedure manual.

  • Lead a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.

  • Ensure you convey; lead with knowledge in how to respond to external theft incidents and how to prevent future theft.

  • Confirm your business ensures that all interventions are documented and tracked appropriately according to all organization standards and governing regulations.

  • Make sure that your organization assures security for clients by monitoring and supervising the facility and the services delivered by the facility.

  • Ensure your operation complies; influences and improves upon existing processes through innovation and operational change.

  • Be certain that your project complies; items are designed with the objective of effectively communicating organization activities, programs, and policies to a variety of internal and external stakeholders.

  • Warrant that your operation provides a variety of clerical, technical, and analytical support work for the assigned program.

  • Perform a variety of analytical, administrative support, training, and related services.


Save time, empower your teams and effectively upgrade your processes with access to this practical Crisis Response Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Crisis Response related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Crisis Response specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Crisis Response Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Crisis Response improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Has a cost benefit analysis been performed?

  2. Is the suppliers process defined and controlled?

  3. Does a good decision guarantee a good outcome?

  4. What is it like to work for you?

  5. What resources are required for the improvement efforts?

  6. What are the personnel training and qualifications required?

  7. Are all team members qualified for all tasks?

  8. Which issues are too important to ignore?

  9. What are your key Crisis Response indicators that you will measure, analyze and track?

  10. Do your employees have the opportunity to do what they do best everyday?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Crisis Response book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Crisis Response self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Crisis Response Self-Assessment and Scorecard you will develop a clear picture of which Crisis Response areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Crisis Response Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Crisis Response projects with the 62 implementation resources:

  • 62 step-by-step Crisis Response Project Management Form Templates covering over 1500 Crisis Response project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the acquisition process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Crisis Response project issues be unconditionally tracked through the issue resolution process?

  4. Closing Process Group: Did the Crisis Response project team have enough people to execute the Crisis Response project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are corrective actions taken when actual results are substantially different from detailed Crisis Response project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Crisis Response Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Crisis Response project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 Crisis Response project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Crisis Response project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Crisis Response project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Crisis Response project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Crisis Response project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Crisis Response project with this in-depth Crisis Response Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Crisis Response projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Crisis Response and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Crisis Response investments work better.

This Crisis Response All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.