Digital Experiences Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Digital Experiences Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Digital Experiences related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Digital Experiences specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Digital Experiences Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Digital Experiences improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How do you ensure that appropriate levels of security are built into the digital experiencewithout adversely affecting customer convenience, developer velocity, or operational overhead?

  2. How can the generation of insights from different types of sources, traditional and nontraditional, qualitative and quantitative, be valuable when creating digital experiences?

  3. How do you keep up with rising user expectations as consumer experiences continue to evolve, while delivering a digital work environment to maximize each employees potential?

  4. How do you create a frictionless, personalized, and value-packed digital experience across devices and channels while respecting the privacy and security of your customers?

  5. How do you harness the transformative power of digital technology to provide customer-centric digital experiences that drive value for your clients and your brands?

  6. Does your digital experience factor in contextual data for the individual user and preferences that enable you to deliver personalized experience in real time?

  7. Does your solution provide robust work flow capabilities that streamline the publishing process and ensure your organizations approval processes are followed?

  8. Is the quality of digital commerce, and the digital experiences that comprise it, a divisional responsibility, or an obsession of your entire organization?

  9. How will providers reduce costs and improve the consumer experience with shifting channel preferences and rising expectations for digital experiences?

  10. What do designers need to know about users and interaction with digital experiences in order to improve designs with organizational objectives?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Digital Experiences book in PDF containing 999 requirements, which criteria correspond to the criteria in...

Your Digital Experiences self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Digital Experiences Self-Assessment and Scorecard you will develop a clear picture of which Digital Experiences areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Digital Experiences Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Digital Experiences projects with the 62 implementation resources:

  • 62 step-by-step Digital Experiences Project Management Form Templates covering over 1500 Digital Experiences project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Project Performance Report: What degree are the relative importance and priority of the goals clear to all team members?

  2. Risk Audit: Is there a screening process that will ensure all participants have the fitness and skills required to safely participate?

  3. Stakeholder Management Plan: Do Digital Experiences project managers participating in the Digital Experiences project know the Digital Experiences projects true status first hand?

  4. Team Performance Assessment: To what degree is there a sense that only the team can succeed?

  5. Initiating Process Group: Do you know all the stakeholders impacted by the Digital Experiences project and what needs are?

  6. Resource Breakdown Structure: Which resource planning tool provides information on resource responsibility and accountability?

  7. Procurement Audit: Does the strategy ensure that the concepts of standardisation and coordination of procurement are used to take advantage of the departments collective buying power?

  8. Human Resource Management Plan: Do all stakeholders know how to access this repository and where to find the Digital Experiences project documentation?

  9. Change Request: Why were your requested changes rejected or not made?

  10. Cost Management Plan: Are adequate resources provided for the quality assurance function?

 
Step-by-step and complete Digital Experiences Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Digital Experiences project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Digital Experiences project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Digital Experiences project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Digital Experiences project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Digital Experiences project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Digital Experiences project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Digital Experiences project with this in-depth Digital Experiences Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Digital Experiences projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Digital Experiences and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Experiences investments work better.

This Digital Experiences All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.