Digital Consumer Experience Toolkit

$449.00
Availability:
Downloadable Resources, Instant Access
Adding to cart… The item has been added
  • Manage work with client executives to develop Digital Transformation roadmap that supports strategic business plan, business value and your proven capabilities.

  • Create and execute compelling and effective logos, branding, print and Digital Media Develop, refine, and execute all aspects of chosen design concepts.

  • Support the digital Marketing Management in the development and execution of messaging and copy strategies that align with overall Business Objectives.

  • Ensure you enhance; build an effective team with dedicated, expert resources and lead team output to deliver expected outcomes for Cloud and Digital Enablement organization.

  • Make sure that your project oversees the development of comprehensive plans for the utilization of Digital Workplace Solutions across the enterprise incorporating all work streams and functional teams.

  • Provide solutions that incorporate integration of digital encoding formats, line codes, and timing concepts across engineering disciplines and environments.

  • Be your clients trusted advisor on subjects pertaining digital analytics (organization around data, digital ecosystem, cro methodologies).

  • Ensure you allocate; lead technology aspect of Digital Transformation and collaborate with broader stakeholders on Organizational Change capabilities, and helping clients transform into digital enterprises that continue to develop and innovate with speed, at scale.

  • Be accountable for driving Information Architecture decisions for Commercial digital capabilities in alignment with enterprise information and Data Architecture principles.

  • Ensure your project complies; results repeat helps business owners by serving as Digital Marketing Back Office.

  • Promote and support teamwork by collaborating with team members and internal and external stakeholders.

  • Assure your venture identifies and capitalizes on opportunities for Process Improvement, with a focus on efficiency, future product enhancement and client satisfaction.

  • Collaborate with team members at all levels to identify, lead and implement digital communication initiatives that advance your organizations mission and Business Objectives.

  • Confirm your venture develops an integrated view of organization digital capabilities and processes using a repeatable approach, cohesive framework, and available industry standard techniques.

  • Deliver a quarterly review and updated plan to meet short and long term learning objectives tied to sales outcomes.

  • Manage work with digital strategist and clients to identify requirements and project goals.

  • Establish and communicate a clear strategic vision for the digital messaging channel that accounts for Industry Standards and Competitive Analysis.

  • Serve as main designer in launching or updating features of the website and Digital Marketing campaigns.

  • Manage work with internal Digital Media team to integrate interactive objectives and strategies into overall plans.

  • Be accountable for using scripting or authoring languages, management tools, content creation tools, applications and Digital Media.

  • Be a key partner with Marketing to support advertising, digital content creation and creative input.

  • Contribute to overall architecture considerations, and be a part of an evolving platform offering enhanced consumer and Business Communication services.

  • Confirm your planning learns and reports on Best Practices, Industry Standards, and legal requirements associated with assigned projects.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Digital Consumer Experience Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Digital Consumer Experience related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Digital Consumer Experience specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Digital Consumer Experience Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Digital Consumer Experience improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How will you insure seamless interoperability of Digital Consumer Experience moving forward?

  2. How do you measure success?

  3. Do you understand your management processes today?

  4. Will Digital Consumer Experience deliverables need to be tested and, if so, by whom?

  5. What are the key elements of your Digital Consumer Experience Performance Improvement system, including your evaluation, Organizational Learning, and innovation processes?

  6. Will new equipment/products be required to facilitate Digital Consumer Experience delivery, for example is new software needed?

  7. What is the cost of rework?

  8. How much does it cost?

  9. What criteria will you use to assess your Digital Consumer Experience risks?

  10. Can the schedule be done in the given time?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Digital Consumer Experience book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Digital Consumer Experience self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Digital Consumer Experience Self-Assessment and Scorecard you will develop a clear picture of which Digital Consumer Experience areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Digital Consumer Experience Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Digital Consumer Experience projects with the 62 implementation resources:

  • 62 step-by-step Digital Consumer Experience Project Management Form Templates covering over 1500 Digital Consumer Experience project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Digital Consumer Experience project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Digital Consumer Experience Project Team have enough people to execute the Digital Consumer Experience Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Digital Consumer Experience Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Digital Consumer Experience Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Digital Consumer Experience project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Digital Consumer Experience Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Digital Consumer Experience project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Digital Consumer Experience project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Digital Consumer Experience project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Digital Consumer Experience project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Digital Consumer Experience project with this in-depth Digital Consumer Experience Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Digital Consumer Experience projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Digital Consumer Experience and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Consumer Experience investments work better.

This Digital Consumer Experience All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.