Microsoft Live Toolkit

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  • Perform full scope Penetration Tests (discovery and exploitation of vulnerabilities) on live Network Infrastructure, services, Active Directory environments, and other systems/applications.

  • Drive your products technical marketing activities like white papers, webinars, and live sessions.

  • Deliver commercial selling day in the life training and conduct pre and post go live evaluations to identify risks and drive training/adoption Corrective Actions.

  • Arrange that your strategy provides direct Case Management services to help the consumer successfully live in the community.

  • Oversee and lead education and training programs which are delivered through on site department formats, eLearning, and live webinars.

  • Ensure you spearhead; lead Business Analysis, summary of lead business rule requirements, system configuration, Data Mapping, parallel testing, live processing and support transition.

  • Be actively involved in the preparation, conceptualization, realization and Go Live of customer implementation projects.

  • Help establish protocols and Best Practices for communicating with customers over voice, Live Chat, email, SMS, and social channels.

  • Manage work with operations to help understand and monitor changing behavior on the live site.

  • Compile report from multiple systems or resources and live update or import data into the Project Management system.

  • Ensure you build and push content to the live environment, ensuring that content is accessible and available to users.

  • Deliver accurate Technical Support to your customers all channels (email, Live Chat, and social media).

  • Develop and deliver multimedia product training materials live meetings, recorded webinars, user guides, etc.

  • Create solution blueprint for deployment, support end user training, resolve critical issues at live sites and fix critical architectural/ framework issues related to the product to meet the SLA and Production Support requirements.

  • Take a machinE Learning project from conception to reality, creating an API endpoint serving a predictive model that could be used live on your website or for internal efficiencies.

  • Help build solutions that enable continuous map data deployments to live systems so that reported problems can be fixed in minutes.

  • Manage all website enhancements, integrations, and digital projects from concept to post go live to drive revenue and acquire and retain customers.

  • Transform establish Customer Service standards for new and emerging service channels, as Live Chat, sms messaging, AI, etc.

  • Provide analytical and design expertise; system configuration; Data Mapping; testing and client support of live payroll processing.

  • Provide Quality Control over the billing/communication on your live sites and troubleshoot or escalate where necessary.

  • Provide vacancy coverage for local territories to call on customers live and/or virtually and deliver samples either live and/or via mail based on business need.

  • Manage work with the existing leadership to develop KPIs and Team Goals that meet or exceed On Time Go Live and Client Pass Rates targets.

  • Coordinate with digital / Technology Teams to ensure the Workforce Management platform is receiving interval level and real time data from multiple sources as telephony platform, Salesforce service cloud, Live Chat platform.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Microsoft Live Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Microsoft Live related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Microsoft Live specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Microsoft Live Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Microsoft Live improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How scalable is your Microsoft Live solution?

  2. At what cost?

  3. Who controls the risk?

  4. How do you gather Microsoft Live requirements?

  5. What is the purpose of Microsoft Live in relation to the mission?

  6. Have you achieved Microsoft Live improvements?

  7. Are you paying enough attention to the partners your company depends on to succeed?

  8. How do you accomplish your long range Microsoft Live goals?

  9. Is the required Microsoft Live data gathered?

  10. What are your current levels and trends in key Microsoft Live measures or indicators of product and process performance that are important to and directly serve your customers?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Microsoft Live book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Microsoft Live self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Microsoft Live Self-Assessment and Scorecard you will develop a clear picture of which Microsoft Live areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Microsoft Live Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Microsoft Live projects with the 62 implementation resources:

  • 62 step-by-step Microsoft Live Project Management Form Templates covering over 1500 Microsoft Live project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Microsoft Live project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Microsoft Live Project Team have enough people to execute the Microsoft Live project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Microsoft Live project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Microsoft Live Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:

  • 2.1 Microsoft Live Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Microsoft Live project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Microsoft Live project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Microsoft Live project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Microsoft Live project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Microsoft Live project with this in-depth Microsoft Live Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Microsoft Live projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Microsoft Live and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Microsoft Live investments work better.

This Microsoft Live All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.