Workforce Insights Toolkit

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Control Workforce Insights: continuously seek to improve work processes for better results, less time, less cost or higher value by identifying inefficient processes and implementing and quantifying Process Improvements.

More Uses of the Workforce Insights Toolkit:

  • Develop and introduce a new, systematic reporting approach which provides organization leaders with a set of meaningful Workforce Insights on a timely, consistent basis.

  • Make sure that your organization generates workforce reports in relation to servicing area activities and provides workforce data metrics to management and other staff members.

  • Promote Organizational Agility by building a culture and workforce that can improve and adapt to a changing business environment.

  • Provide consultative support and coaching to people managers and business leaders in the areas of employee relations, Organizational Structure, Succession Planning, Employee Engagement, Performance Management, policy application, policy interpretation, and Workforce Planning.

  • Develop strategies to optimize client lists regarding all options of Contingent Workforce solutions.

  • Support the creation and application of Organizational Design, Workforce Planning and Team Effectiveness processes and tools.

  • Standardize Workforce Insights: design deployments using ping products that satisfy broad market needs as CIAM, employee Workforce Management, Open Banking, etc.

  • Ensure you engineer; build positive relationships with the hourly workforce and provide technical training on Process Improvements and process changes that impact safety, quality, costs, operations, and efficiencies.

  • Confirm you accumulate; aid on the development and implementation of sustainable workforce plans to ensure the divisions/departments have the right staff to deliver sustainable, consistent quality service and obtain the best value for the University.

  • Make sure that your corporation identifies, monitors and evaluates operational solutions to reduce Information security risk, meet Compliance Requirements and increase enterprise workforce efficiency, Business Agility and workforce scalability.

  • Sound understanding and application of Organization Design techniques and methods as strategic Workforce Planning and building the change process into your Organization Design approach.

  • Organize Workforce Insights: work closely with the program leads, workforce development managers and engineering process leads to ensure the right Training Requirements and process knowledge is established.

  • Manage work with IT Leadership team to forecast future skills needs to acquire and develop a technical workforce with the appropriate mix of business knowledge, technical skills and competencies.

  • Develop Workforce Insights: Program Management Workforce Management.

  • Drive Workforce Insights: alignment and communication of formalize governance process as it relates to the workforce optimization suite (quality, dpa, Performance Management, Speech analytics and Workforce Management).

  • Ensure you account for; sound understanding and application of Organization Design techniques and methods as strategic Workforce Planning and building the change process into your Organization Design approach.

  • Maximize the performance of the Packaging Services product by providing leadership, focusing on Customer Requirements, organizational revenue and profit growth, operational performance, positive workforce motivation, individual development, Succession Planning.

  • Ensure you lead; lead key initiatives and provide solutions for employee relations, Organization Development, Performance Management, Workforce Planning and Talent Acquisition, development and Succession Planning.

  • Confirm your organization ensures the Workforce Management group achieves targeted goals for service level performance, abandoned rates, call handle time, forecast accuracy, and workforce productivity for each Contact Center function/workgroup managed through effective forecasting, scheduling, and intra day management.

  • Secure that your organization oversees workforce development strategy and supervisor coaching for employee relations ensuring a culture of leadership at all levels.

  • Evaluate Workforce Insights: consistently deliver actionable insights that drive data based Decision Making on a wide range of initiatives from customer relations, Workforce Management, and Quality Assurance.

  • Confirm your organization supports and promotes a positive, inclusive workplace one in which the talents and strengths of your increasingly diverse workforce are welcomed, further developed and manifested in your work.

  • Lead Workforce Insights: design financial and productivity monitoring system using productivity and Workforce Management tools, market data, EMR and telephony system measures.

  • Coordinate and monitor Contingent Workforce in HRIS system.

  • Coordinate Workforce Insights: Service Delivery lead, Contingent Workforce operations.

  • Evaluate Workforce Insights: partner with the recruitment team to identify recruitment strategies, gather workforce requirements, obtain feedback and facilitate the recruitment and onboarding process.

  • Be certain that your organization advances strategic Workforce Planning capabilities, methodologies, and tactics to enable scalability and support the efficient and cost-effective delivery of Hunter Douglas Business Strategy.

  • Be certain that your operation acts as a liaison with Finance, Human Resources, Data Science and IT teams/vendors on projects aimed at improving Workforce Management, employee retention and satisfaction and reporting capabilities on Workforce Management.

  • Be certain that your organization identifies, monitors, and evaluates operational solutions to reduce Information security risk, meet Compliance Requirements and increase enterprise workforce efficiency, Business Agility and workforce scalability.

  • Confirm your corporation uses establish a knowledge center in Workforce Management tools and techniques to ensure staff Performance Targets for calls; accuracy, efficiency, and quality are met on a daily, weekly, and monthly basis.

  • Analyze rich and multidimensional data, develop descriptive and analytical models, and shape actionable insights from research findings.

  • Ensure you specify; build API development portal for Service Providers to on board app developers, add API documentation and customize using drupal.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Workforce Insights Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Workforce Insights related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Workforce Insights specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Workforce Insights Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Workforce Insights improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Do vendor agreements bring new compliance risk?

  2. For decision problems, how do you develop a decision statement?

  3. Is there an action plan in case of emergencies?

  4. What Internal Processes need improvement?

  5. What Workforce Insights capabilities do you need?

  6. Was a Workforce Insights charter developed?

  7. Are actual costs in line with budgeted costs?

  8. Can you do all this work?

  9. Which measures and indicators matter?

  10. What is the overall talent health of your organization as a whole at senior levels, and for each organization reporting to a member of the Senior Leadership Team?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Workforce Insights book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Workforce Insights self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Workforce Insights Self-Assessment and Scorecard you will develop a clear picture of which Workforce Insights areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Workforce Insights Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Workforce Insights projects with the 62 implementation resources:

  • 62 step-by-step Workforce Insights Project Management Form Templates covering over 1500 Workforce Insights project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Workforce Insights project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Workforce Insights Project Team have enough people to execute the Workforce Insights project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Workforce Insights project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Workforce Insights Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:

  • 2.1 Workforce Insights Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Workforce Insights project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Workforce Insights project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Workforce Insights project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Workforce Insights project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Workforce Insights project with this in-depth Workforce Insights Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Workforce Insights projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Workforce Insights and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Workforce Insights investments work better.

This Workforce Insights All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.