IBM Blueworks Live Toolkit

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  • Coordinate with digital / Technology Teams to ensure the Workforce Management platform is receiving interval level and real time data from multiple sources as telephony platform, Salesforce service cloud, Live Chat platform.

  • Maintain customer onboarding listing with updated status, go live dates, and pending actions in a timely and organized manner.

  • Take a Machine Learning project from conception to reality, creating an API endpoint serving a predictive model that could be used live on your website or for internal efficiencies.

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  • Make sure that your business complies; its why committed to giving back to the communities where you live and work.

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  • Secure that your team complies; hosts live training programs that successfully meet client requirements and audience needs by using appropriate design principles, Techniques And Technologies.

  • Transform establish Customer Service standards for new and emerging service channels, as Live Chat, sms messaging, AI, etc.

  • Create solution blueprint for deployment, support end user training, resolve critical issues at live sites and fix critical architectural/ framework issues related to the product to meet the SLA and Production Support requirements.

  • Manage Production Support and troubleshoot the issues in live system by engaging appropriate internal and external stakeholders, being responsive, leading the Root Cause Analysis and thoughtful on upstream and downstream impacts of the change.

  • Ensure your organization receives incoming client calls and initiates outbound calls to potential clients, as received electronically and by live transfer.

  • Provide Quality Control over the billing/communication on your live sites and troubleshoot or escalate where necessary.

  • Drive your products technical marketing activities like white papers, webinars, and live sessions.

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  • Perform live response, Malware Analysis, volatile Data Collection and analysis on hosts and/or network data.

  • To support the development team and partner companies, specifically; Chatbots, Live Chat services and bespoke project support.

  • Collaborate with marketing staff to identify other platforms, from streaming video to live events, where broad audiences can connect with Fix content.

  • Arrange that your strategy provides direct Case Management services to help the consumer successfully live in the community.

  • AdvisE Business lines on application of privacy requirements, development of controls and monitoring, remediation/Corrective Action of compliance breakdowns, and changes in law or regulation.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical IBM Blueworks Live Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any IBM Blueworks Live related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IBM Blueworks Live specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the IBM Blueworks Live Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which IBM Blueworks Live improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Risk events: what are the things that could go wrong?

  2. Which stakeholder characteristics are analyzed?

  3. Why is this needed?

  4. Is it clearly defined in and to your organization what you do?

  5. How do you go about securing IBM Blueworks Live?

  6. Who is gathering information?

  7. Should you invest in industry-recognized qualifications?

  8. When information truly is ubiquitous, when reach and connectivity are completely global, when computing resources are infinite, and when a whole new set of impossibilities are not only possible, but happening, what will that do to your business?

  9. How do you manage changes in IBM Blueworks Live requirements?

  10. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the IBM Blueworks Live book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your IBM Blueworks Live self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the IBM Blueworks Live Self-Assessment and Scorecard you will develop a clear picture of which IBM Blueworks Live areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough IBM Blueworks Live Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IBM Blueworks Live projects with the 62 implementation resources:

  • 62 step-by-step IBM Blueworks Live Project Management Form Templates covering over 1500 IBM Blueworks Live project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all IBM Blueworks Live project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the IBM Blueworks Live Project Team have enough people to execute the IBM Blueworks Live project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed IBM Blueworks Live project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete IBM Blueworks Live Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:

  • 2.1 IBM Blueworks Live Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 IBM Blueworks Live project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 IBM Blueworks Live project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 IBM Blueworks Live project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 IBM Blueworks Live project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any IBM Blueworks Live project with this in-depth IBM Blueworks Live Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose IBM Blueworks Live projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in IBM Blueworks Live and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IBM Blueworks Live investments work better.

This IBM Blueworks Live All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.