New Relic Toolkit

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Provide technical leadership to Software Engineers through architecture considerations, Technical Design, performing Code Reviews, providing guidance on building reusable components, and designing integrations.

More Uses of the New Relic Toolkit:

  • Collaborate with the Chief Product officers on career paths and help determine optimal team structure to achieve current and future goals.

  • Reproduce issues and if necessary, file defects, escalate to Engineering, and document SOPs (Standard Operating Procedures).

  • Be accountable for analyzing the product launches and KPI achievement, identifying and implementing changes to drive Continuous Improvement to the launch process.

  • Ensure that the engineering team has the right tools, technology, and processes to build quality, scalable and reliable systems.

  • Serve as a domain specialization on Monitoring tools for Infrastructure, Network, and Applications and collaborate closely with the Operational intelligence tools team.

  • Perform system level troubleshooting of technical software and hardware and other computer and server systems associated with news production.

  • Deliver enterprise grade products to customers and continuously work with the engineering team to refine products in the field.

  • Contribute to Open Source software in order to meet the sophisticated requirements and use cases of your deployment pipelines.

  • Provide organization wide visibility of the launch roadmap across all ongoing and planned product and feature launches, and track progress and historical achievement of launches compared to the plan.

  • Ensure you overhaul; recommend system optimizations, changes in process flow and documenting work instructions, Standard Operating Procedures, and FAQs.

  • Devise: design, build, manage and operate the infrastructure and configuration of SaaS applications with a focus on automation and Infrastructure as Code.

  • Identify tech opportunities for next levels of Operational Excellence and build ROI/Business Case in partnership with business team.

  • Ensure you manage; understand the Business Process; facilitate the discovery of entities, attributes, relationships, and Business Rules from functional experts and the user community.

  • Manage work with multi cultural, geographically distributed teams and closely coordinate with cross functional teams in multiple time zones.

  • Collaborate with designers and other UI engineers across your organization to contribute to the community and stay up to date on your organizations UI standard methodologies.

  • Be accountable for interfacing with your channel partners, engineering, product and Customer Success teams to build solutions that actually solve your customers problems.

  • Treat infrastructure as a product and provide ideas on how to continually improve automation services and resiliency of the platform.

  • Collaborate with growth, product, brand, creative, engineering and marketing teams to drive execution and delivery of Web Design and development projects.

  • Interpret data, analyze results using Statistical Techniques and provide ongoing reports to the wider Deal Desk team and Finance Management.

  • Ensure you challenge; understand, maintain, and improve your Continuous Delivery system to help your customers, New Relic engineers, deliver software efficiently.

  • Evaluate current environments, conduct research, recommend, and implement innovative designs that can enhance the reliability, security, productivity, and efficiency of systems.

  • Confirm your enterprise ensures it maintains the infrastructure, network, key critical clinical and non clinical applications, Desktop Support and proper Disaster Recovery procedures.

  • Be accountable for leading and coordinating cross functional teams throughout the launch process, communicating status and holding people accountable for deliverables.

  • Ensure you allocate; lead and analyze key business initiatives and information needs which support, influence and transform Business Operations and strategy.

  • Develop and implement reporting that provides tracking, pattern recognition (common problem categories, resolution techniques) and measures the effectiveness of Problem Management process.

  • Drive the technical aspects of the sale, providing demonstrations, managing Proof of Concepts, demonstrating product expertise and sharing best practice.

  • Ensure the team has the resources and opportunities to grow, and sustain a healthy engineering culture through constant Learning And Development, coaching, mentorship, and training.

  • Assure your business provides leadership and knowledge to maintain an accurate Application Inventory which is understood, communicated and supported.

  • Coordinate between various support teams to identify the root cause of all Service Delivery problems, create supporting documentation and drive problem tasks to prevent recurrence.

  • Ensure organizational accountability through Performance Management of operating expenses and investments to support productivity.


Save time, empower your teams and effectively upgrade your processes with access to this practical New Relic Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any New Relic related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated New Relic specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the New Relic Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which New Relic improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Have all of the relationships been defined properly?

  2. If you had to leave your organization for a year and the only communication you could have with employees/colleagues was a single paragraph, what would you write?

  3. Are New Relic vulnerabilities categorized and prioritized?

  4. What are your key New Relic organizational performance measures, including key short and longer-term financial measures?

  5. What are the known security controls?

  6. What are the record-keeping requirements of New Relic activities?

  7. Do the viable solutions scale to future needs?

  8. Whom among your colleagues do you trust, and for what?

  9. Who is involved with workflow mapping?

  10. Are all requirements met?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the New Relic book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your New Relic self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the New Relic Self-Assessment and Scorecard you will develop a clear picture of which New Relic areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough New Relic Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage New Relic projects with the 62 implementation resources:

  • 62 step-by-step New Relic Project Management Form Templates covering over 1500 New Relic project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all New Relic project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the New Relic project team have enough people to execute the New Relic project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed New Relic project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete New Relic Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 New Relic project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 New Relic project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any New Relic project with this in-depth New Relic Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose New Relic projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in New Relic and put Process Design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make New Relic investments work better.

This New Relic All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.