Post Mortem Toolkit

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Execute detailed Root Cause analyses and Post Mortem follow up for all lost accounts and working with Customer Success leadership and sales rollout Process Improvements to help reduce identified churn risk with other customers.

More Uses of the post-mortem Toolkit:

  • Construct Post Mortem reports on shift successes or failures, relative to established operational goals or thresholds.

  • Lead Post Mortem investigation of Security Incidents and prepare Incident Reports documenting the findings.

  • Gather forensic data and create Post Mortem documentation.

  • Drive Root Cause Analysis, debugging, support, and Post Mortem analysis for Security Incidents and service interruptions.

  • Establish that your corporation establishes event metrics, review effectiveness of events, and conducts Post Mortem analysis across functions to improve impact of future events.

  • Ensure you surpass; lead any Post Mortem analysis on campaigns and project initiatives to measure Sales Effectiveness and Return On Investment (ROI).

  • Manage: creation of initial, interim, and Post Mortem client reports based on test results and other ongoing initiatives.

  • Ensure your planning performs Post Mortem problem investigations to identify and correct inconsistencies and problems with Operating System and application installations.

  • Govern: participation in weekly Post Mortem and planning meeting.

  • Ensure you transform; lead Post Mortem analyses to identify learnings, Root Cause, systematic patterns that need attention, Improvement Opportunities and relevant trends.

  • Evaluate: Information security forensic / Post Mortem skills.

  • Develop and maintain Financial Models and analyses to aid in the validation of existing forecasts; lead Post Mortem review of critical financial decisions.

  • Integrate provide Post Mortem analysis and Corrective Action for significant security related incidents.

  • Manage and ensure Incident Response, Incident Post Mortem/Root Cause Analysis activities.

  • Provide detailed reporting, Post Mortem analysis and Competitive Analysis.

  • Be certain that your corporation complies; guides Root Cause Analysis, debugging, support, and Post Mortem analysis for Security Incidents and service interruptions.

  • Coordinate: conduct a launch Post Mortem ensuring learnings are incorporated into future launches.

  • Devise: conduct project Post Mortem.

  • Establish that your enterprise performs Root Cause Analysis, debugging, support, and Post Mortem analysis for Security Incidents and service interruptions.

  • Be certain that your organization complies; conducts project review (Post Mortem) and creates detailed reports for executive staff.

  • Orchestrate: participation in daily Post Mortem and planning meeting.

  • Coordinate with finance team to collect Cost Data for use in Post Mortem margin analyses to determine pricing for current and future products.

  • Be accountable for creating process or system to compile data from various sources and developing complete Post Mortem analyses to determine areas for optimization and improvement.

  • Utilize tracking of Issue Resolution (Post Mortem) and work with this data to provide feedback for product improvement (supportability).

  • Engage in Incident Response and lead Post Mortem analysis to investigate Root Cause and capture contributing factors for remediation.

  • Lead Post Mortem analysis of issues for future Process Improvement.

  • Provide Post Mortem support to determine the Root Cause of service interruptions and make recommendations on changes needed to prevent a recurrence.

  • Lead and or lead Post Mortem sessions to facilitate Continuous Improvement.

  • Develop: Post Mortem analyses of partner wallet campaigns, launches, and Strategic Initiatives.

  • Ensure you enable; lead any Post Mortem analysis on customer campaigns and project initiatives to measure Sales Effectiveness and Return On Investment (ROI).

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Post Mortem Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Post Mortem related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Post Mortem specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Post Mortem Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Post Mortem improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What are your most important goals for the strategic Post Mortem objectives?

  2. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Post Mortem services/products?

  3. When you map the key players in your own work and the types/domains of relationships with them, which relationships do you find easy and which challenging, and why?

  4. Is any Post Mortem documentation required?

  5. An organizationally feasible system request is one that considers the mission, goals and objectives of the organization, key questions are: is the Post Mortem solution request practical and will it solve a problem or take advantage of an opportunity to achieve company goals?

  6. Is special Post Mortem user knowledge required?

  7. Who defines the rules in relation to any given issue?

  8. What process should you select for improvement?

  9. Do you verify that Corrective Actions were taken?

  10. For decision problems, how do you develop a decision statement?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Post Mortem book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Post Mortem self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Post Mortem Self-Assessment and Scorecard you will develop a clear picture of which Post Mortem areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Post Mortem Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Post Mortem projects with the 62 implementation resources:

  • 62 step-by-step Post Mortem Project Management Form Templates covering over 1500 Post Mortem project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Post Mortem project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Post Mortem Project Team have enough people to execute the Post Mortem Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Post Mortem Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Post Mortem Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Post Mortem project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Post Mortem project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Post Mortem project with this in-depth Post Mortem Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Post Mortem projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Post Mortem and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Post Mortem investments work better.

This Post Mortem All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.