Production Support Toolkit

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Audit Production Support: conduct business at all times with the highest standards of personal, professional and ethical conduct.

More Uses of the Production Support Toolkit:

  • Take the lead in maintain existing business reporting and analytical solutions by providing Production Support for troubleshooting and regular processing needs.

  • Develop business specific and/or application level approaches and plans for testing, training, communicating, rolling out, and offering post Production Support.

  • Ensure you launch; lead multimedia Production Support and communicate specifications of digital/physical components.

  • Audit Production Support: Production Support, system monitoring, analysis reporting and application and system process evaluation.

  • Coordinate with Production Support, and Configuration Management in assessing impact to any changes promoted to parallel Production Environments.

  • Follow industry practices of analysis, design, development, testing, deployment and maintenance/Production Support of COTS and custom databases and applications.

  • Collaborate with Development Teams and Production Support to resolve near term domain specific architectural issues and to remove architectural design debt.

  • Manage work with stakeholders and relevant parties to provide full Production Support for a large scale marketing operation.

  • Ensure you transform; lead multimedia Production Support and communicate specifications of digital/physical components.

  • Ensure your organization participates in the development, Problem Solving, troubleshooting, Performance Tuning, Production Support, and maintenance of existing applications.

  • Govern Production Support: work closely with remote team members and multiple actors as Developers, Business Analysts, Production Support, Project Managers, Product Owners, Resource Managers, etc.

  • Lead the project life cycle activities from planning, through Requirements Gathering, User Acceptance Testing, implementation, maintenance and Production Support.

  • Perform Quality Assurance tasks by developing and executing simple to moderately complex tests for new systems implementations, enhancements and Production Support projects.

  • Systematize Production Support: hadoop based platform and migrate the existing data platforms and provide Production Support.

  • Provide Production Support activities for applications in a mainframe environment using COBOL programming language in a mainframe environment.

  • Provide Production Support for users of software while keeping abreast of current technologies to enhance applications architecture and Software Design and development.

  • Develop solutions, support and test Workforce Management and Web Applications customizations across Production Support, enhancements and projects.

  • Create solution blueprint for deployment, support end user training, resolve critical issues at live sites and fix critical architectural/ framework issues related to the product to meet the SLA and Production Support requirements.

  • Standardize Production Support: Software Developers provide Production Support and are experts in System Analysis, automated Systems Design, Database Design, and applications programming.

  • Provide key information and advice to process leads, and process and Business Process owners in support of projects, enhancements, and day to day Production Support issues.

  • Ensure you collaborate and help manage the operations team to troubleshoot functionality and provide post Production Support.

  • Secure that your design performs Root Cause Analysis, efficient Production Support and maintenance/enhancements for existing applications.

  • Make sure that your design runs and develops a team of technology professionals to achieve Service Level Agreements and improve the quality and reliability of Production Support to Software Applications for complex customer/user facing Distributed Systems.

  • Identify Production Support: Production Support, system monitoring, analysis reporting and application and system process evaluation.

  • Manage Production Support and troubleshoot the issues in live system by engaging appropriate internal and external stakeholders, being responsive, leading the Root Cause Analysis and thoughtful on upstream and downstream impacts of the change.

  • Supply Chain management, Transportation and Logistics, and Production Support outsourcing solutions are among the many services provided to customers.

  • Arrange that your operation participates in the development, Problem Solving, troubleshooting, Performance Tuning, Production Support, and maintenance of existing applications.

  • Manage relationship with vendor Customer Support to resolve Production Support issues or with external consulting / Professional Services teams to implement system changes.

  • Make sure that your venture provides Technical Support to the business areas, Development Teams, and other Production Support teams on the Sanctions and AML applications.

  • Confirm your organization participates in the development, Problem Solving, troubleshooting, Performance Tuning, Production Support, and maintenance of existing applications.

  • Confirm your organization develops and optimizes continuous production and Manufacturing Processes to achieve the output, quality, and cost goals of your organization.

  • Formulate Production Support: Cyber threat/vulnerability engineering supports engineering, implementation, configuration and operational support for Security Tools and capabilities to prevent and mitigate Cyber risk.

  • Organize Production Support: responsive Web Design practices, and server side/client side rendering techniques.


Save time, empower your teams and effectively upgrade your processes with access to this practical Production Support Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Production Support related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Production Support specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Production Support Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Production Support improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What sources do you use to gather information for a Production Support study?

  2. Is pre-qualification of suppliers carried out?

  3. What are the Production Support key cost drivers?

  4. What Production Support standards are applicable?

  5. How much contingency will be available in the budget?

  6. What is the root cause(s) of the problem?

  7. What happens if you do not have enough funding?

  8. Think about some of the processes you undertake within your organization, which do you own?

  9. What do you need to qualify?

  10. What controls do you have in place to protect data?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Production Support book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Production Support self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Production Support Self-Assessment and Scorecard you will develop a clear picture of which Production Support areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Production Support Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Production Support projects with the 62 implementation resources:

  • 62 step-by-step Production Support Project Management Form Templates covering over 1500 Production Support project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Production Support project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Production Support project team have enough people to execute the Production Support project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Production Support project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Production Support Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

  • 2.1 Production Support Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Production Support project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Production Support project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Production Support project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Production Support project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Production Support project with this in-depth Production Support Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Production Support projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Production Support and put Process Design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Production Support investments work better.

This Production Support All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.