Productivity Toolkit

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Stay abreast of the latest developments in technology and remain highly technically competent at all levels while striving for enhanced user Productivity through implementation of new software technology where applicable, and the implementation of policies that more effectively utilize resources.

More Uses of the Productivity Toolkit:

  • Develop and manage best practices awareness and training programs to ensure employees and third parties understand and achieve the most Productivity possible from the technology services provided.

  • Develop: monitor and enhance the performance of the team in the areas of Productivity, quality of work, Customer Satisfaction, and technical expertise by providing individual coaching feedback sessions that focus on improving performance, communication skills and technical abilities.

  • Ensure you revolutionize; lead based on Business Intelligence and analytics, champion operational improvement projects to improve quality, Productivity, On Time Delivery, Working Capital, and Customer Satisfaction.

  • Arrange that your organization achieves optimal Productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate quality review/evaluations performance standards.

  • Secure that your project establishes finance operational strategies by evaluating trends; establishing critical measurements; determining production, Productivity, quality, and Customer Service strategies; designing systems; accumulating resources; resolving problems; implementing change.

  • Identify opportunities to improve Operation strategies, business Productivity or service to your agents and customers, recommend solution alternatives, and coordinate with other areas to implement improvements.

  • Ensure your business meets and exceeds the expectations of the associates by utilizing Leadership Skills and motivation techniques in order to maximize associates Productivity and satisfaction of direct reports.

  • Manage work with other It Management and staff to proactively develop and enhance desktop and department technologies and/or systems to better meet your organizations needs and maintain Productivity.

  • Confirm your strategy ensures the Workforce Management group achieves targeted goals for service level performance, abandoned rates, call handle time, forecast accuracy, and workforce Productivity for each contact center function/workgroup managed through effective forecasting, scheduling, and intra day management.

  • Develop and strengthen Inventory Control processes to drive increased Productivity, superior accuracy, precise forecasting, cost for value optimization and functional information tracking.

  • Systematize: core Customer Service supporting customers with Lower Costs of service while ensuring Call Center agents are increasing Productivity and/or finding ways to increase organization bottom line.

  • Be accountable for delivering against key strategic targets and priorities by leading initiatives throughout the function to drive improved performance in cost, quality, delivery, sustainable Productivity, Customer Satisfaction and risk reduction.

  • Manage customer problem through effective diagnosis, resolution, or implementation of new investigation tools to increase Productivity for customer issues on Google Cloud Platform products.

  • Assure high reliability and availability of enterprise infrastructure systems by enforcing adherence to processes and standards; maximize Productivity through useful tools and resources.

  • Establish: inventory Productivity to ensure appropriate product level and mix to meet the needs of the local market while ensuring new styles, best selling styles, and emerging styles are supported.

  • Methodize: scale the risk team by capitalizing on opportunities for increased effectiveness and efficiency, driving Productivity and quality initiatives and working tirelessly to empower the front line advocates.

  • Formulate: such projects are focused on driving digitalization, implementing improvements to Productivity, streamlining and standardizing processes, and enhancing partnerships with Laboratory Diagnostics functional team stakeholders and external key customers.

  • Ensure your enterprise contributes to/ leads the development of new and innovative methods, tooling, software/ automated test systems, and designs that reduce cycle time and improve Productivity and quality.

  • Achieve production schedules and product requirements by applying Lean Manufacturing/synchronous principles with emphasis on variation reduction, control costs, and achieve Productivity Improvements.

  • Lead: critically, you are surfacing and prioritizing the best strategic change investment opportunities to improve efficiency, increase Productivity, and shift spending to deliver a sustainable advantage through investment in differentiating activities.

  • Be accountable for maximizing the Productivity of the project team by installing an effective development environment, establishing programming, design, and other Technical Standards, training team members, and providing advisory and trouble shooting support.

  • Identify and drive improvements across end to end technology value stream (inception through execution) for products and Service Delivery teams to help eliminate waste, increase Productivity, and decrease total time to value for end users / customers.

  • Confirm your venture maximizes quality and Productivity by understanding and mastering all job standards for each function, and evaluating performance variances in order to identify root cause, Corrective Action and training needs.

  • Pilot: work closely with management and team members to drive and sustain culture initiatives that focus on engaged employees, positive work environment, increased Productivity and retention.

  • Confer with analysts, and others to design usable technical solutions for end User Adoption and Productivity improvement and to obtain information on product limitations and capabilities, Performance Requirements and interfaces.

  • Manage service assurance frontline support operations, driving operating improvements and quality performance through Productivity measurement and monitoring, staff coaching and training.

  • Oversee the staff and ensure adequate staffing levels, inclusive of hiring/onboarding, evaluating, managing performance, coaching and developing employees ensuring employee Productivity, quality of work, and alignment of goals with your mission, vision, and values.

  • Apply Project Management expertise to identify, develop, and implement techniques to improve engagement Productivity, increase efficiencies, Mitigate Risks, resolve issues, and optimize Cost Savings and efficiencies.

  • Confirm your corporation complies; sets Strategic Direction through development and implementation of programs, processes, policies, mechanisms that maintain and/or improve operational Productivity in existing or new operations.


Save time, empower your teams and effectively upgrade your processes with access to this practical Productivity Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Productivity related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Productivity specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Productivity Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Productivity Improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How do you negotiate Productivity successfully with a stubborn boss, an irate client, or a deceitful coworker?

  2. Does a good decision guarantee a good outcome?

  3. How can a Productivity test verify your ideas or assumptions?

  4. Does your organization need more Productivity education?

  5. Who will be responsible for documenting the Productivity requirements in detail?

  6. Are you paying enough attention to the partners your company depends on to succeed?

  7. Is a follow-up focused external Productivity review required?

  8. What do you need to start doing?

  9. Are you dealing with any of the same issues today as yesterday? What can you do about this?

  10. What goals did you miss?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Productivity book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Productivity self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Productivity Self-Assessment and Scorecard you will develop a clear picture of which Productivity areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Productivity Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Productivity projects with the 62 implementation resources:

  • 62 step-by-step Productivity Project Management Form Templates covering over 1500 Productivity project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Productivity project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Productivity project team have enough people to execute the Productivity project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Productivity project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Productivity Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Productivity project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Productivity project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Productivity project with this in-depth Productivity Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Productivity projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Productivity and put Process Design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Productivity investments work better.

This Productivity All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.