Productivity Toolkit

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Drive Productivity: plan, build, and execute scalable, predictable and repeatable lifecycle programs that achieve growth targets while improving Customer Retention.

More Uses of the Productivity Toolkit:

  • Confirm your organization complies; this integrated approach to Customer Service, creativity and technological excellence enables Employee Productivity, Business Analytics, and Process Excellence.

  • Formulate Productivity: frequently report accomplishments and issues utilizing your mission control reporting system.

  • Confirm your organization applies Business Analysis expertise to identify, develop, and implement techniques to improve engagement Productivity, increase efficiencies, mitigate risks, resolve issues, and Optimize Cost savings for clients.

  • Manage work with the Partnerships team to analyze and improve Sales Productivity, manage customer pricing, and drive analytical support.

  • Establish that your strategy analyzes current Productivity and utilization data among all delivery resources; identifies trends and patterns to proactively address optimized staffing, training, and recruiting needs.

  • Confirm your corporation creates a climate of collaboration, engagement, and Productivity by empowering others and encouraging others to contribute ideas and make decisions.

  • Ensure your team supports Productivity, quality, Process Efficiency, space utilization, standard updates and lead time improvement efforts for existing and new Product Development programs.

  • Support a variety of revenue, Productivity, cost and other impactful initiatives through complex Data Modeling, sampling, and analysis projects that have applicability across geographical boundaries and Customer Segments.

  • Take the lead in continuously evaluate maintenance practices to eliminate non productive activities and implement Productivity enhancements.

  • Steer Productivity: Strategic Planning and execution to enhance profitability, Productivity and efficiency throughout your organizations operations.

  • Ensure you unite; lead the efforts across your organization to standardize, harmonize and automatE Business processes and tools to increase efficiency and Productivity.

  • Be certain that your organization follows Customer Profitability practices as Cost Optimization methods, Productivity and quality benchmarking, periodic target revision etc.

  • Be certain that your enterprise identifies customers technical stakeholders, and provides effective training and mentoring to maximize leadership and consulting effectiveness, customer learning and overall project Team Productivity.

  • Methodize Productivity: filter, interpret, and streamline stakeholder feedback across design and Engineering teams to ensure Productivity and the creative integrity of the solution.

  • Ensure to address systemic issues, provide Performance Metrics, Increase Productivity, and assuage operational friction points.

  • Customize solutions to increase the customers overall profitability, Productivity, and safety by gathering data, analyzing information, and solving problems.

  • Identify and drive improvements across End To End technology Value Stream (inception through execution) for products and Service Delivery Teams to help eliminate waste, Increase Productivity, and decrease total time to value for End Users / customers.

  • Ensure you have solved complex Technical Challenges to improve customer happiness, development Productivity, and system efficiency.

  • Assure your organization participates in daily Management Team stand up meetings and proactively offers perspectives, concerns, suggestions and ideas to foster efficiency and Productivity in all aspects of Contact Center operations and Team Performance.

  • Be accountable for gathering new business, expanding or bringing in new innovative ideas to create value, and identifying systems needed to sustain growth or enhance Productivity and efficiency.

  • Establish continual improvements and Productivity Improvements through effective use of AI Ops and Ops Automation Solutions and techniques.

  • Ensure good training takes place with all employees to promote safety, Quality And Productivity.

  • Formulate Productivity: balance individual Productivity and execution, while maintaining high standards for shooting web based images/video.

  • Manage to identify and eliminate barriers to enhance performance and enable Team Members and individuals to contribute towards process and Performance Improvement to drive up Productivity and ensure the First Point of Contact Resolution.

  • Establish that your project complies; sets that can be utilized to drive operations Productivity, efficiency and performance.

  • Provide leadership to facilitate the evaluation Vendor Products, Cloud Services, develop Productivity, and collaboration technology standards.

  • Steer Productivity: review Financial Statements, community activity reports, and other performance data to measure Productivity, goal achievement and to determine areas needing improvement.

  • Identify opportunities to streamline workflows and processes to increase Customer Satisfaction, reduce errors, increase controls and ensure maximum Productivity and efficiency.

  • Ensure you specialize; lead Business Acumen understands lead business implications of decisions; displays orientation to profitability; aligns work with Strategic Goals.

  • Arrange that your design acts as a team coach for respective areas of responsibility regarding enhanced Customer Service, quality of work performed and Productivity of staff.

  • Confirm your operation ensures that employee covering for specific route is aware of any situations outside the norm in order to provide the highest level of Customer Service.


Save time, empower your teams and effectively upgrade your processes with access to this practical Productivity Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Productivity related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Productivity specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Productivity Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Productivity Improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What are the timeframes required to resolve each of the issues/problems?

  2. Is there a clear Productivity case definition?

  3. How do your controls stack up?

  4. Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a Productivity process, are the records needed as inputs to the Productivity process available?

  5. How do you build the right business case?

  6. What is the standard for acceptable Productivity performance?

  7. What is the smallest subset of the problem you can usefully solve?

  8. Where is Productivity data gathered?

  9. Act/Adjust: What Do you Need to Do Differently?

  10. How do you recognize an objection?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Productivity book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Productivity self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Productivity Self-Assessment and Scorecard you will develop a clear picture of which Productivity areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Productivity Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Productivity projects with the 62 implementation resources:

  • 62 step-by-step Productivity Project Management Form Templates covering over 1500 Productivity project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Productivity project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Productivity Project Team have enough people to execute the Productivity Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Productivity Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Productivity Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Productivity project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Productivity project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Productivity project with this in-depth Productivity Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Productivity projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Productivity and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Productivity investments work better.

This Productivity All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.