Order to Cash Toolkit

Downloadable Resources, Instant Access

Maintain a high level of functional competency regarding the standard configuration of the Order to Cash area, by staying abreast of new trends, future enhancements and leveraging best practices.

More Uses of the Order to Cash Toolkit:

  • Drive: order to cash transformation.
  • Ensure continuous improvement of the aftermarket order to cash core process.
  • Formulate: order to cash order management.
  • Drive: order to cash, source to pay, record to analyze, project accounting.
  • Initiate competitive intelligence programs around key initiatives like SaaS billing and other customer facing order to cash operations.
  • Devise: monitor client and operational metrics for the product portfolio and serves as the champion for development, organizational, and process improvements in the order to cash processes.
  • Lead: architecture design for future and existing order to cash solutions, ensure that technology components used fit with the overall technology strategy.


Save time, empower your teams and effectively upgrade your processes with access to this practical Order to Cash Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Order to Cash related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Order to Cash specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Order to Cash Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Order to Cash improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How powerful would it be if you could alert your CFO to the total cost savings delivered by your digital team members in an end-to-end order-to-cash process for any time frame, instantly?

  2. Will the new organization focus on short-term growth to meet immediate targets or will it plan to take advantage of trends it sees emerging a few years in the future?

  3. How do you make a differentiated model – delivering multiple levels of service – work, given that models complicate order to cash and supply chain processes?

  4. How should your organization manage its inventory, accounts receivable, and accounts payable in order to reduce the length of its cash conversion cycle?

  5. How much can the user realistically spend on rewards given the anticipated value or sales that can be expected from the improved performance?

  6. Is your it strategy based on flexible, scalable platforms that can integrate all customer-facing processes across your business?

  7. Do non-integrated business functions and legacy systems and processes inhibit your responsiveness to new revenue opportunities?

  8. What levels of efficiency, effectiveness, risk, and standardization are acceptable during and after transformation?

  9. Are you able to onboard customers, check for credit worthiness, assign credit limit and perform periodic reviews?

  10. Do you focus on all business processes involved in order-tocash or just a select few to enable product ordering?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Order to Cash book in PDF containing 999 requirements, which criteria correspond to the criteria in...

Your Order to Cash self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Order to Cash Self-Assessment and Scorecard you will develop a clear picture of which Order to Cash areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Order to Cash Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Order to Cash projects with the 62 implementation resources:

  • 62 step-by-step Order to Cash Project Management Form Templates covering over 1500 Order to Cash project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Requirements Traceability Matrix: Describe the process for approving requirements so they can be added to the traceability matrix and Order to Cash project work can be performed. Will the Order to Cash project requirements become approved in writing?

  2. Procurement Management Plan: Is a pmo (Order to Cash project management office) in place which provides oversight to the Order to Cash project?

  3. Quality Audit: How does your organization know that its systems for communicating with and among staff are appropriately effective and constructive?

  4. Project Portfolio management: Why would the Governance Board want to know the current portfolio opportunity?

  5. Decision Log: Who will be given a copy of this document and where will it be kept?

  6. Procurement Audit: Are there procedures to ensure that changes to purchase orders will be updated on the computer files?

  7. Project Portfolio management: Do you have a risk-based approach to portfolio management?

  8. Change Management Plan: What is the most positive interpretation it can receive?

  9. Scope Management Plan: Can the Order to Cash project team do several activities in parallel?

  10. Scope Management Plan: How are you planning to maintain the scope baseline and how will you manage scope changes?

Step-by-step and complete Order to Cash Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Order to Cash project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 Order to Cash project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Order to Cash project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Order to Cash project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Order to Cash project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Order to Cash project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Order to Cash project with this in-depth Order to Cash Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Order to Cash projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Order to Cash and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Order to Cash investments work better.

This Order to Cash All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.