CCNP Toolkit

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Provide timely communication to customer contacts and internally to Synergetics Technical Management as to status and Customer Satisfaction for assigned projects.

More Uses of the CCNP Toolkit:

  • Engage with internal business units to manage and meet external customer expectations.

  • Audit: test computer software or hardware, using standard diagnostic testing equipment and procedures.

  • Provide Market intelligence to various teams and lead the development of future solution strategies and service/solution offerings.

  • Secure that your venture understands potential impacts on Processes And Systems across organizations and factors into solutions.

  • Maintain appropriate records and documentation as defined by Synergetics Management on all work performed.

  • Standardize: monitor and test web site performance to ensure web sites operate correctly and without interruption.

  • Pilot: document all aspects of the delivery as it pertains to installation, configuration, and maintenance of the delivered environment.

  • Support pre sales activities as demonstrations, trials, and solution scope definition.

  • Initiate: immediate impact on the day to day efficiency of your IT Operations, and an ongoing impact on.

  • Warrant that your group provides security escort services for carriers, Service Providers, and maintenance technicians.

  • Audit: actively collaborate with remote team members over cloud and VoIP services in real time.

  • Confirm your team ensures compliance with business requirements, via established Service Level Agreements SLAs and other performance indicators.

  • Organize: response time, resolution rate, Service Quality, Customer Satisfaction to ensure Service Levels are met.

  • Organize: mostly self paced training, often self discovered through vendor documentation and online sites.

  • Guide: review Root Cause Analysis documentation to address Performance Management and incident correlation issues.

  • Develop technical plans based on communications/it equipment lists from System Design team.

  • Use customer and industry knowledge to influence Business Units to create solutions that maximize sales potential.

  • Manage: effectively communicate difficult concepts and negotiate with others in a Team Environment.

  • Orchestrate: successful consultants are able to adapt quickly to changing technical and professional environments.

  • Be knowledgeable with multi factor authentication and authorization processes and protocols.

  • Lead the design, delivery, and administration of a Mentorship program for Professional Services personnel and Partners.

  • Ensure you direct; build and maintain relationships with relevant OEMs to understand initiatives and direction.

  • Develop technical drawings based on communications/it equipment lists from System Design team.

  • Pilot: monitor system stability and capacity and licensed limits ensuring long term strategies and Capacity Planning meet infrastructure needs.

  • Ensure your organization has a dynamic portfolio of operating, expansion and growth projects in the copper industry.

  • Lead strategic and Project Planning for options and feasibility of InfoSec solutions that meet department needs.

  • Be accountable for understanding and conversant about industry, organization, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats.

  • Develop and manage internal systems to control receipt and release of protected health information in compliance with HIPAA and other Regulatory Requirements.


Save time, empower your teams and effectively upgrade your processes with access to this practical CCNP Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any CCNP related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated CCNP specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the CCNP Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which CCNP improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What actually has to improve and by how much?

  2. Are all team members qualified for all tasks?

  3. What is the scope of the CCNP effort?

  4. Who are the key stakeholders for the CCNP evaluation?

  5. Do staff qualifications match your project?

  6. How do you reduce the costs of obtaining inputs?

  7. What is the oversight process?

  8. What CCNP data do you gather or use now?

  9. Who are the people involved in developing and implementing CCNP?

  10. Is the required CCNP data gathered?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the CCNP book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your CCNP self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the CCNP Self-Assessment and Scorecard you will develop a clear picture of which CCNP areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough CCNP Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage CCNP projects with the 62 implementation resources:

  • 62 step-by-step CCNP Project Management Form Templates covering over 1500 CCNP project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the acquisition process cycle does source qualifications reside?

  3. Project Scope Statement: Will all CCNP project issues be unconditionally tracked through the issue resolution process?

  4. Closing Process Group: Did the CCNP project team have enough people to execute the CCNP project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are corrective actions taken when actual results are substantially different from detailed CCNP project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete CCNP Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 CCNP project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 CCNP project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 CCNP project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 CCNP project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 CCNP project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 CCNP project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any CCNP project with this in-depth CCNP Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose CCNP projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in CCNP and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make CCNP investments work better.

This CCNP All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.